SUBMIT A COMPLAINT

Kay Jewelersdiamond bracelet

We purchased a Diamond Braclet on 6/29/19 for $139.30. On 9/22/19 the chain broke. Not even 3 months later. I have maybe worn it 4x!! We drove 45 mins to our Kay store to find it would be 49$ to fix. We bought a warranty but not the warranty on a chain? This is ridiculous! My wedding ring came from Kay and also had a diamon fall out 2 months later. We will NEVER buy from Kay again if this is the service we get!!

Ru
Oct 05, 2019

Post your comment