Kate Spade review: black and tan leather purse

I bought a black and tan leather purse and wallet from your Kate Spade site. I just started using it two months ago and the strap broke off of the purse. I want it replaced with a new purse or fixed. I love the purse and have purchased many items from your store. I would appreciate some help in this matter . I am a loyal customer and I spent a lot on the purse for it to fall apart like it was from a dollar general. Please help.

Thanks

Linda Kikta
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