WARNING*****KARPLUS WAREHOUSE PACOIMA*****WARNING
I know I told them I will not give them a bad review, but after thinking about it, I owe it to you, the consumer to know that there is not a SINGLE deal at KARPLUS, the whole operation is just a schism, mainly by the BANKS to get you into debt with something below average.
On April 21 2016 my mother and I arrived to KARPLUS in Pacoima around 5:30pm, after having received a large hard paper advertising with a key on it, and inflated words of their great sale with the possibility of wining a free vehicle and other prices. The add was impressive and it looked expensive.
My mother has Alzeimer’s confined to a wheelchair, and I try to get her out often, so she will feel not confined at home all the time. KARPLUS been close by, and the possibility of a free gift, guaranteed to everyone who comes by (A Walmart gift card with no money on it).
To shorten everything, we drove off on a 2013 Chevrolet Sonic LT for $10, 000 and a $5, 000 financing from an unknown bank, for I was not told. I did not check everything more closely, for I was concerned more for the wellbeing of my mother, Finally at home at 9:30 pm and having taking care of my mother needs and put her to bed, I was able to go through the contract and attached documents, and something did not look right.
First, I looked up the value of the vehicle at KPP, and the price found did not match or came close to what I have paid for the vehicle, I started getting angry, for having been lied to about a honest good deal I was getting. Second, I looked up the vehicle, after going out and taken pictures of the manufacturer information on the vehicle itself. It showed as been manufacture in 2012. But it was sold to me as a 2013, so I looked up the same vehicle, and I found the same VIN number for sale, at the same place where I bought it for $8480.00. I started to look through all the paper work I had, and made copies of it all, front and back. I was sold a manufacture vehicle in 2012 as a 2013 vehicle AS IS, I had signed my waiver for a contract cancellation, and the CARFAX stated 2012 manufacture as history and now as a 2013, been on a major collision, several repair jobs, making the vehicle as a bellow average and deducting $1000.00 from any sale value. I was SCREWED. This is not right.
I started doing more research that led me to the CA Vehicle Code and CA Business and Profession Code.
Just the fact that they have sold me the same VIN# vehicle for a higher price than advertised, gave me the opportunity to return the vehicle. I found they have broken several sections of the Code, by not providing a copy of my credit record, not having offer me a cancelation contract, and most important, having sold me an advertised vehicle (same VIN #) at a higher price.
I had a chance to return the vehicle and get my 2003 Chevrolet Cavalier back, that was given to them as $1000.00 down toward the purchase of their vehicle. I did not go to sleep, all the time was used on reading and printing.
I arrived back at KARPLUS WAREHOUSE at 11:45 am and showed them the copy of the add I have made showing the same VIN# vehicle plus a $200.00 gas card with the sale of the vehicle. I knew for what I have read, that the current contract was not valid and void.
They told me, not to worry, for the mistake on their part, that they will honor the add. There was no sincere apology, and no mention of the gas card on their offer to honor the add. I refused and told them I wanted my car back.
They will not let you research the vehicle while there, they will not tell you the vehicle price until the paperwork is done.
After much discussion, and me pointing out at the letter of the law, they agreed to return my vehicle, provided I give them $500.00 cash, as stipulated on the cancelation contract, that I was never offer. I said no problem. I went home, cashed my Tax return, and added $40.00 toward it, and went back.
I was held hostage for over 5 hours, while my vehicle arrived, during that time they tried very, very, very hard to get me to buy a vehicle, not even offering me a sweet deal because of their screw up.
As I walk through their lot waiting, I notice that none of the vehicle I looked at had a sticker price, all of them had a monthly payment, letting me know, that they can manipulate the final price at their advantage. My recommendation if you go to KARPLUS WAREHOUSE in PACOIMA for their grand sale is: RUN FOR YOUR LIFE!!! There are no deals there. Only a GARANTEED trip to more debt.