Kansas City Power & Light [KCP&L]kansas city power and light

It is KCPL's Policy to NOT reconnect service for 24-48 hours.
Even if unpaid fees are collect within minutes of disconnect.
They will not add orders even if truck is down street from residence.
They don't even add a same day reconnect fee if requested.
Food spoils, medical devices are turned off, Children are in the dark.
Because KCPL is a monopoly, and no other electric companies are an option, they are free to treat customers that rely on them as they please.
We have a disabled (on medicaid/SSI ) Autistic, diabetic member of the household.
How is this policy good for the state of Missouri residents?
This policy only benefits KCPL and the stakeholders.

Oct 03, 2019

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