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CB Utility Services Kansas City Power & Light [KCP&L] Complaints #2-21
Kansas City Power & Light [KCP&L]

Kansas City Power & Light [KCP&L] review: power outage

M
Author of the review
8:41 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I've been without power since Friday January 11, 2019. I have advised KCPL that the meter had been ripped away from my home and I have power lines down in the back yard. They advised me to get an electrician. I did however, the KCPL still had yet to come and take the clamps off the meter box so the electrician can do his job! Now we have another storm coming January 16, 2019. I'm still without power! This is such a disservice! Customer service is terrible and so are the supervisors!

Resolved

None my complaint has not been resolved!!!

Keywords:
customer service disservice electrician meter power lines power outage storm supervisors
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  1. Kansas City Power & Light [KCP&L] Contacts

  2. Kansas City Power & Light [KCP&L] phone numbers
    +1 (816) 471-5275
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    Customer Service
    +1 (888) 471-5275
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    Customer Service
    +1 (800) 344-7233
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    Kansas Line Location Service
    +1 (800) 344-7483
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    Missouri Line Location Service
    +1 (816) 701-0363
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    Builder And Electrician Inquiries
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  3. Kansas City Power & Light [KCP&L] emails
  4. Kansas City Power & Light [KCP&L] address
    PO Box 418679, Kansas City, Missouri, 64141, United States
  5. Kansas City Power & Light [KCP&L] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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Kansas City Power & Light [KCP&L] Category
Kansas City Power & Light [KCP&L] is ranked 15 among 53 companies in the Utility Services category
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