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Kaiser Permanente review: Thoracic surgery Kaiser Norcal

Travis Bertelsen of US

Aug 20, 2026 8:21 pm UTC

Verified customer

Featured review

Delayed surgery because they didn’t have a dr with the right expertise. Now they are sending me to their dr that has never performed such a complex surgery. That dr is 2.5 hours away and not avail for another 1.5 month. I have 10 broken ribs a collapsed lung and need chest wall reconstruction. They won’t refer to a specialist that isn’t in network

Claimed loss: Delaying surgery means more pain during surgery, recovery and a longer and less successful outcome post op is likely

Desired outcome: A simple referral to a local expert nearby would be perfect but they won’t refer outside network. Instead they are sending me 2.5 hours away to a dr that isn’t qualified to do the work.

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