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Kaiser Permanente Reviews and Complaints

Kaiser Permanente review: South bay orthopedics appointment line

Christopher Paul Swartz of US

Aug 04, 2026 7:06 pm UTC

Verified customer

Featured review

Called at 10:39am 08/04/2026, person on phone kept interupting me then transfered me to a non-working number
called at 1044 am same day, was hung up on for asking questions
called 1055 got an attitude right away transfered me to the number I called in on which would put me back with the same place, no help
called 1051 looped on hold, phone was put back on hold 2 times no answer
called 1112 spoke to someone who transfered me again to wrong number, had to look information up in order to contact my doctor for a reschedule.

What is wrong with you people! why am I always treated this way, this is like my 20th complaint to you guys and your disrespect and delay of care is unprofessional and no welcomed, we are not family, friends and in no way do you have the right to treat me this way, and you like always will just ignore this. Would why I have not sued you yet. Maybe this time since I was hung up on for nothing at all! last time I checked this cost lots and lots of money to settle, your choice of course. Just make me happy and stop esculating every time I call in [protected]

Claimed loss: TIME AND EFFORT

Desired outcome: MAKE A DIFFERENCE THIS TIME. DO YOUR JOB!!!!!!!

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Kaiser Permanente phone numbers

+1 (844) 639-8657

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Colorado

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Mountain Colorado

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Outside Vancouver / Longview area

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California, Customer Service

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California, Spanish Language

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California, Medicare Members

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California, POS, PPO & OOA Members

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Northern California

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Colorado

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Denver / Boulder

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Southern Colorado, Medicare Members

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Northern Colorado

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Washington (Vancouver / Longview Area

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Washington State, Medicare Members

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Kaiser Permanente address

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