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CB Medical Services and Facilities Kaiser Permanente Complaints #2-21
Kaiser Permanente

Kaiser Permanente review: ENT department needs better communication

N
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5:33 pm UTC
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I lost my hearing in one ear, I went to the ENT department. First the doctor wrote down the prescription in his notes but then did not give the prescription to the nurse. She says he didn’t write it. So I was thinking it was strange but maybe he decided against it due to side effects. Then, every ENT doctor tells you something different. You can’t get ahold of them and the messages on the app don’t get answered sometimes for a week. I can’t go to the emergency department for my issues because I need a specialist. However, this disruption with symptoms that could be solved by actually being able to talk to patients could make it clear. I’m very disappointed and feel let down by this experience. I’m grateful I have insurance but Kaiser Permanente needs to take a serious look at its policies and how long it takes to get a reply or a phone call.

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  1. Kaiser Permanente Contacts

  2. Kaiser Permanente phone numbers
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    Washington State, Medicare Members
    More phone numbers
  3. Kaiser Permanente emails
  4. Kaiser Permanente address
    4850 Hahns Peak Drive, Suite 280, Loveland, Colorado, 80538, United States
  5. Kaiser Permanente social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 26, 2026
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Kaiser Permanente Category
Kaiser Permanente is ranked 3 among 186 companies in the Medical Services and Facilities category
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