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Kaiser Permanente Reviews and Complaints

Kaiser Permanente review: Choose a different insurance provider 2026

Vaden Calhoun of Atlanta, US

Oct 14, 2025 3:11 pm UTC

Verified customer

Featured review

I will not stop filing complaint against kaiser - this has been the most ridiculous experience of my life-!
I need surgery on my left shoulder
I had to apply for a payment plan to pay past medical bills
I could not get the medications for my shoulder injury through lies and deception
I finally got the medication a month later
I filed a complaint with the bbb

I filed a complaint with kaiser - and received an apology-only - which is no good or use to me
I had to undergo double x-rays of the same area - as kaiser could not schedule an emg apt
I finally got an apt with an orthopedic surgeon
Who scheduled the surgery with an outside kaiser facility who needs $5000 upfront - I am furious is an understatement - and if you believe I am kidding - now I move this fight to social media and anyone else who will listen - by the time I am finished complaining no one will register with kaiser insurance in the up and coming new physical year registrtation - kaiser is the worst experience I have experienced

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Kaiser Permanente Contacts

Kaiser Permanente phone numbers

+1 (844) 639-8657

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Colorado

+1 (844) 837-6884

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Mountain Colorado

+1 (888) 630-4636

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Outside Vancouver / Longview area

+1 (800) 464-4000

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California, Customer Service

+1 (800) 788-0616

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California, Spanish Language

+1 (800) 757-7585

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California, Chinese Dialects

+1 (800) 443-0815

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California, Medicare Members

+1 (800) 788-0710

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California, POS, PPO & OOA Members

+1 (866) 454-8855

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Northern California

+1 (303) 338-3361

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Colorado

+1 (303) 338-3800

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Denver / Boulder

+1 (800) 476-2167

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Southern Colorado, Medicare Members

+1 (844) 201-5824

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Northern Colorado

+1 (888) 681-7878

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Southern Colorado

+1 (877) 883-6698

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Southern Colorado, Self-Funded Members

+1 (301) 468-6000

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Virginia, D.C. Metro Area

+1 (800) 777-7902

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Virginia, Outside D.C. Metro Area

+1 (888) 865-5813

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Georgia

+1 (800) 232-4404

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Georgia, Medicare Members

+1 (800) 966-5955

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Hawaii

+1 (800) 805-2739

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Hawaii, Medicare Members

+1 (888) 777-5536

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Virginia, Medicare Members

+1 (503) 813-2000

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Oregon, Portland

+1 (800) 813-2000

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Washington (Vancouver / Longview Area

+1 (877) 221-8221

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Washington State, Medicare Members

+1 (206) 901-4600

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Washington State, Medicare Members

More phone numbers

Kaiser Permanente emails

info@kp.org

100%
Confidence score: 100%

Support

Kaiser Permanente address

4850 Hahns Peak Drive, Suite 280, Loveland, Colorado, 80538, United States

Kaiser Permanente social media
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Nov 13, 2026
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