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J&Y / Jaoyeh Trading
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J&Y / Jaoyeh Trading
reviews & complaints

J&Y / Jaoyeh Trading Complaints Summary

0 Resolved
23 Unresolved
Our verdict: Engaging with J&Y / Jaoyeh Trading at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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J&Y / Jaoyeh Trading complaints 23

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10:34 am EDT
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J&Y / Jaoyeh Trading apple ipad 2..16gb wi-fi

on the 26th of january 2019, i purchased a apple ipad from yourselves, working through gogroopie.

this product has been closed off by its previous owner activating his phone security..extending to this product that you sold to me

It was grade B refurbished, and worked well until this security activation.

the Ipad contains hundreds of family photos, and videos, of a precious nature..

that i am reluctant to lose.

I have contacted APPLE Manchester, they inform me that they can help only if I produce proof of purchase from yourselves..

I cannot find any proof of purchase to offer them..

purchased through gogroopie, 26th Jan 2019.

Robert Brooks voucher code.. [protected].

security code... 5C23F7A5B218F.

Could you help by supplying another proof of purchase receipt ?so i can again approach APPLE Mancheser to reactivate the product.

Of course if you can suggest a alternative way I would appreciate it.

I remain yours sincerely,

Robert Brooks.

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8:52 am EDT
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J&Y / Jaoyeh Trading Womens vest top jumpsuit

On the 17th may 23 I placed a order through groupon for said item and the money was taken.As yet I still haven't received the item and its now the 31st May 23. I've spoken with froupon twice on live chat who said they would escalate it and ensure I had a email the next working day from them.Again I've yet to receive the email. Finally found out who the company is and will try and call them.Other than this I shall have to look at other ways of getting my item or money back.

Again like others on here all I have is a random code and unknown delivery courier.

Desired outcome: Item delivered or full money back

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7:03 am EST
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J&Y / Jaoyeh Trading Swan Slow Cooker, bought via Wowcher

Swan Slow Cooker, bought via Wowcher, supposed to arrive at 19-12-2022, but it never arrived. Have phoned xx times, no answer. Have emailed, no answer.

I redeemed my wowcher (the cooker was 80 pounds originally but was offered for 39,99 pounds) so I can not ask Wowcher for a refund...

I think Wowcher should be more careful with the carriers they use!

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Is J&Y / Jaoyeh Trading legit?

Our verdict: After an exhaustive investigation, Complaints Board has identified J&Y / Jaoyeh Trading as exhibiting significant legitimacy concerns, categorically indicating it's not legit. Engaging with J&Y / Jaoyeh Trading is strongly discouraged, highlighting a substantial risk to users' personal and financial security. Do not provide any information. Report any suspicious activity to the relevant authorities.

J&Y / Jaoyeh Trading earns 6% level of Trustworthiness

Critical Trust Alert: Complaints Board reveals J&Y / Jaoyeh Trading as a scam with only 6% ligitimacy. Strongly advised against interaction.

With only 0% of 0 complaints being resolved, J&Y / Jaoyeh Trading slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

J&Y / Jaoyeh Trading's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.

Exercise caution when using jaoyeh.co.uk as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

J&Y / Jaoyeh Trading protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to J&Y / Jaoyeh Trading. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for J&Y / Jaoyeh Trading. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Jaoyeh.co.uk has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Jaoyeh.co.uk you are considering visiting, which is associated with J&Y / Jaoyeh Trading, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
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K
7:07 am EST

J&Y / Jaoyeh Trading Slow cooker

hours.

Order Time: 10:13 on Sunday 11 December 2022

Order Number: [protected] (this is NOT your Wowcher code)

Wowcher Title: A Swan slow cooker from J&Y Global OR redeem towards another available deal

Price: £39.99

Discount: £40.01

Quantity: 1

Total: £39.99

Billing Address: Kevin Adams

[protected]@gmail.com

100 Northway

SCARBOROUGH

YO12 7AG

Wowcher code IS 799YKG-ESUG5E

Lots of emails to them no reply at all

Desired outcome: The item or a refund

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11:20 am EST
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J&Y / Jaoyeh Trading [protected] Carrier: RMUT # 32-[protected]-432845ECC

I have ordered from groupon on the 10th Dec what was supposed to be a Christmas pressie for my son when I try and track it all I get is preparing to ship on the 11th Dec and this message [protected]

Carrier:

RMUT # 32-[protected]-432845ECC

what does it mean nobody can tell me all I know is I bought these in good faith and am getting nothing

it shows in transit on the 13 Dec with the following message

In Transit

Shipped on Dec 13

[missing en_GB 'modules.track.status_messages.shipped.long' translation]

Desired outcome: If you cannot deliver by the end of December 2022 I would like a full refund and possibly an apology for letting my son down

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6:45 am EST
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J&Y / Jaoyeh Trading Stranger things advent calendar

I ordered via wowcher

[protected] order num

Code:PPAWA5-E5AT3C

Stranger things advent calendar

From WOWCHER

After several emails they sent me a tracking number and now a broken necklace has arrived..I ordered a calendar not a necklace..I've asked them for a full refund and they are now ignoring all correspondence with me.

Desired outcome: Full refund

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5:52 am EST

J&Y / Jaoyeh Trading Christmas tree ornament

Placed order through wowcher order number [protected] end of November with J&y company I had no email confirmation or to have our names written on the ornament. I have tried to email this company customer service and still haven't had a reply, still no item I've order. Its now 10th December and still no response from this company

Desired outcome: Money back refund response

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5:04 am EST

J&Y / Jaoyeh Trading Wowcher stranger thing advent calendar

I placed an order for a stranger things advent calendar which i was to received on the 28th November 2022. Its now the 2nd Dec and no sign of my item. No contact details for the retailer. How to get a refund i believe wowcher should check the retailers before advertising on their website in behalf of third parties.

You have redeemed: XC5RHY-RTHPWD

Item: (#A#30-05-68stranger advent calendar02) 5568 Style 2: A Stranger Things inspired advent calendar

Redeem time: 22:45 - Saturday 19th November 2022

Delivery: Standard £3.99

Desired outcome: Refund or actual item to be delivered

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Becca0515
Essex, GB
Dec 07, 2022 6:36 am EST

I’m going through the exact same thing! Have yoj managed to get this resolved at all?

X
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XxChloe LouXx
, US
Dec 14, 2022 7:02 pm EST
Replying to comment of Becca0515

Hi this is happening to me to, I haven't had a delivery confirmation by email, I checked my account and seen the merchant and it was asking me to pay for delivery even though I already paid for delivery!?

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4:12 am EST

J&Y / Jaoyeh Trading No progress update

Ordered a mens jogger through wowcher did not realise they deal with unvetted retailers. I don't think this company exists with any products as I never received a progress update and my order does not appear to be redeemed but I have a delivery date very odd. I have emailed tried calling even gone through customer support sent a reply using their Web page no acknowledgement of receiving any information from me. It was a xmas present not only have I lost money but got no present. I am very upset that I got scammed. I'm always on the look out for these things well wont be dealing with wowcher again.

Desired outcome: Please refund my order. XL mens joggers order number [protected] wowcher code R4XGA8-77Q7VE

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3:35 am EDT
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J&Y / Jaoyeh Trading Dress have not been received

I bought a dress on wowcher from you guys and i have paid for the delivery. Up till now i haven't received any item from you and no tracking number to check the progress. SMPCXH-UNETAT, order number [protected], date : 19/07/2022. Could this be looked into as i have got a party to attend and it said it was going to be delivered by the 22/07/2022 and its passed the e 22nd now. Thank you

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9:20 am EDT

J&Y / Jaoyeh Trading Fit pro watch

Hi my name is Gareth Kelly I placed an order nearly a month ago for a Fitpro watch totally to €25 for item and delivery. The item is simply not coming as I have been keeping an eye on it and it’s only been redeemed and it’s been nearly a month which is simply ridiculous and not good enough! It was meant to be getting delivered tomorrow at latest and it’s just not coming. I want a full refund.

My order number is [protected]

Voucher code is 77SC7F-7MAW3T

Kind regards

Gareth

Desired outcome: Give me a full refund Give the watch

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1:43 pm EDT

J&Y / Jaoyeh Trading Knife set

I ordered a knife set via Wowcher from this company the product is coming up as delivered but this has not arrived so I want my money back as I have already waited so long for the set to come and now it’s saying delivered and has not been delivered order number [protected]

Desired outcome: I want my money back for delivery and the itemI ordered a knife set via Wowcher from this company the product is coming up as delivered but this has not arrived so I want my money back as I have already waited so long

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11:04 am EDT

J&Y / Jaoyeh Trading slow cooker

woucher offer not received by the 22april

[protected]

FDXKVS89M480

CANCEL AND REFUND PLZ

Desired outcome: refund

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1:46 pm EDT
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J&Y / Jaoyeh Trading Summer flower dress size 16

I bought this dress from Groupon on the 1st of April it has not been delivered. Please advise me of your refund policy

Desired outcome: Dress delivered

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4:11 pm EST

J&Y / Jaoyeh Trading wowcher no, Y4GSUT-3HHXKT, order no, [protected]

hi ive noticed that wowcher took £14 98 from my account on the 22nd feb and also £ 3 99 p&p, where as the product was £9 99,, can this be explained,,, my name is gerard connolly,, ph [protected] thank you,,,

Desired outcome: refund of overcharge

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6:21 am EST

J&Y / Jaoyeh Trading Item as not arrived

I ordered a 6/8 Black Satin and Lace Cami and Shorts pyjamas set on the 5th February 2022 and the expecting date was 8th February 2022.

This item has not since arrived and I have sent Emails several times and no response.

I wish to know further details if possible on the arrival of this item

Many thanks

Michele Crozier

Order number:- [protected]

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Kali84
London, GB
Feb 23, 2022 3:50 pm EST

Me too, I ordered same thing since the 8th of Feb, haven't received any thing..thanks goodness I paid with PayPal getting my money back.

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8:14 am EDT
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J&Y / Jaoyeh Trading I bought wowcher codes redeemed goods not delivered

I bought 2 Christmas jumpers through wowcher followed the instructions to redeem and still not received the items.
When trying to contact through wowcher this is not possible.
I am very disappointed and now can't get it in time for my daughter and myself for Xmas day.

Desired outcome: Goods to be delivered in time for xmas

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6:45 am EDT
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J&Y / Jaoyeh Trading Item not received yet

Jumper should have arrived on or before the 22.11.21, not arrived.

Desired outcome: Want my jumper

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Brian T Burns
Glasgow, GB
Nov 05, 2022 7:29 pm EDT
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I ordered a parka from j&y trading Ltd on the 12th October 2022 got tracking number then it just disappeared telling me to contact them but can't get a phone number for them anywhere I look even online would not recommend them to any of my family or friends

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1:14 pm EDT
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J&Y / Jaoyeh Trading BUDDHA: A USB rechargeable hair clipper from Jaoyeh OR - Via Wowcher

Ordered a BUDDHA: A USB rechargeable hair clipper from Jaoyeh OR via Wowcher (order no - [protected])

It does not work, keeps cutting out even though it is fully charged.

Emailed Jaoyeh OR twice, requesting a refund or a replacement, to no avail..

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11:02 am EDT

J&Y / Jaoyeh Trading Black: a usb rechargeable hair clipper not received

BLACK: A USB rechargeable hair clipper
This is the product I had bought a long time ago but until now I didn't receive it.
Please could you send it to me ASAP because I really need it?
the reference number is [protected]
Thank's
Kind Regards.

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Michelle hiron
Horndean, US
Jan 14, 2022 5:16 am EST

I have exactly the same issue I have ordered the clippers from wowcher and nothing. The tracking number doesn't work it says its been despatched days ago. And I cannot contact them. Its a scam. But I expected better from wowcher. I will never shop with them again

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J&Y / Jaoyeh Trading contacts

Phone number

+44 179 279 3375

Website

www.jaoyeh.co.uk

Most discussed J&Y / Jaoyeh Trading complaints

They didn't deliver order on time
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