JustVoipCalls do not go thru

K
This review was posted by
a verified customer
Verified customer
Review updated:

I have my justvoip account and an account credit of 10.02 euro and 353 free days left.
But when I try to make a call, it says, "The other party ended the call due to an unknown error." I sent e-mail complaint to the Justvoip service team, but the error is not corrected.
It smells bad.

Responses

  • Ha
    Haris Dec 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I try to contact Betamax about the same message "The other party ended the call due to an unknown error" but no action has been taken. I lost my money.

    0 Votes
  • Ha
    Haris Dec 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    They are cheating the customers. Despite my several complaints to Betamax, no action has been taken so far. Beware Betamax all products!!!

    0 Votes
  • Jo
    jonny Dec 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    When i try to call someone then there is message ( you are not allowed to make this call ) general error 8, they are just a cheaters, they got good bussiness to make money.

    0 Votes
  • Ka
    kannan Jan 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi, JUSTVOIP is not working for the past 4 days in Toulouse, France, I'm getting the msg "the other party ended the call...

    Or pl send the JUSTVOIP contact email ID.

    0 Votes
  • Mo
    Mohammad Saleem Jan 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have put credit 32.79 Euro from western union from Sharjah.But I did not recived in my justvoip ID
    saleemkhokhar786.

    BETAMAX GMBH is a company I pay them money
    They did noy send cridit in my ID.
    Account NO of BETAMAX is 166012522168.
    Please send a credit in my ID.

    (justvoip ID saleemkhokhar786 )
    MY regards.

    0 Votes
  • Sa
    Saeid Jan 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    "The other party ended the call due to an unknown error" I am from sweden, I use JustVoip for about 5 month, we share with a friend, but something funny, just now he is in India, and using the account but I cannot use it inside Sweden for almost 4 weeks. any comments please [email protected]

    0 Votes
  • My
    MyName Jan 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi,

    I was using JustVoip, VoipWise (from Germany) for quite long time and had no problems with it until 26. Jan 2008. Now none of my outgoing call works. Not only for me but to many of my friends too. I wrote email to customer service and no reply yet.

    What this could mean?
    They cheated us?

    Would like to hear if anyone have had the same experience.

    Thanks.

    0 Votes
  • Ir
    IRFAN AQEEL Feb 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I transferred 10 euros in ma justvoip account, it was credited but the next day i ended up wid negative balance in ma account... i had made calls worth 2 euro only...

    0 Votes
  • Sl
    Slav Rohlev Feb 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    We have iMac computer with OSX 10.5.
    We registered successfully but when we wanted to buy credits, the system advised us to run verification exe and aware us said that the platform is "windows" How can we buy credits from Mac, with OSX?

    Please respond,
    Thanks, Slav

    0 Votes
  • Ta
    Tabin Feb 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    So far understood, BETAMAX is a fraud company. Like me, many of my friends lost their money by choosing telephony like voipwise, voipstunt...( it comes with "The other party call ended..."). People in different cities are getting organized to file fraud case against the company. I would like request you to follow the same pace.

    Thanks
    Tabin

    0 Votes
  • Am
    Amar Ahmed Feb 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    justvoip are cheaters, 3 days ago 14th feb 2008, my account and everyones' who i know got blocked by them.

    they are cheaters, they have no customer care phone, these company has to be judged. if anyone has an idea about what is the procedure to initiate a fraud case against this company, please show me

    Amar

    0 Votes
  • Mi
    miket91 Feb 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I don"t think so they were cheating us but I think something is going wrong because if they cheated us then How could I use about 90 days free calling, it was more exspensive than 20 dollars. I just lost 20 dollars but I used about 90 days. But I am not sure, I don't know why they did something lke that also how they could give free calling

    0 Votes
  • Na
    Nazir Afridi Feb 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    hi, I am also the victim of this company and receiving the same message as mentioned above the the other party ended the call but it shouldn't be like that if you are doing business so do it on nice and reliable way, so people will be trusting on you and you will be getting good business. This is not the way to earn money by cheating others and looting them. I strongly condemn this kind of act and business and hope that if there is some problem it will be rectified and will be working as before.

    0 Votes
  • Te
    tejaswi304070 Feb 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    What the public was complaining is totally correct, these days justvoip is servicing well.

    0 Votes
  • Ca
    Carol Vanderschuur Mar 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I thought I wanted justvoip.com but I changed my mind and never did even try it. All I want is for their pop-ups to please stop!!!!!!! Everytime I turn on my computer, there's Voip. Please, please cancel this for me. Thanks

    0 Votes
  • Jo
    joe Mar 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i have some probelems with justvoip
    if i am credit some amount that will says some probelems with credit card like that message is coming what can i do?
    my id [email protected]

    0 Votes
  • Pr
    Prashanthi Mar 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have my justvoip account and an account credit of 7.94 euro.
    But when I try to make a call, it says, "The other party ended the call due to an unknown error

    0 Votes
  • Mi
    miket91 Mar 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I had got the problem but now I have solved the problem. Now I can call like before I did. How I did I didn't know. Before I said they don't cheat us. I think something is going wrongly

    0 Votes
  • Sa
    sanjay78 Mar 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    what is code 21 error, can any one out there help me out,

    any one with contact number of the justvoip

    0 Votes
  • Mo
    Mohamed Iqbal Apr 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    When i try to call using JUST VOIP there is message ( you are not allowed to make this call ) . prior to this i used for couple of months and it was working now i have credit in my user id but i could not make call and dont have email id of JUST VOIP to get some information . any can advise give me just voip contact email id?

    regards
    Iqbal

    1 Votes
  • Ma
    Marco Apr 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Justvoip account: 9.72 €
    Freedays left:0

    Nevertheless, I'm not able to make any call (absolutely using it respecting fair mode)

    0 Votes
  • Ga
    Gautam Sarma Apr 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They are cheater ...my Justvoip and nonoh account ceased working same day. Lost 15 Euro. Now using Skype. Beware of Betamax.

    0 Votes
  • Sa
    sayedummer Apr 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I USING JUSTVOIP SINCE TWO MONTHS. I CALLED TO INDIA SEVERAL TIMES. BUT LAST FRIDAY, 18 APRIL, WHILE I TRYING TO CALL I GOT MESSAGE
    (SORRY, YOU ARE NOT ALLOWED TO MAKE THIS CALL) I SURPRISED. I HAVE ENOUGH CREDIT (E.3.54). I TRY TO CALL TODAY ALSO. BUT THE SAME MESSAGE IS COMING. PLS. LET ME KNOW W
    WHAT IS THE PROBLEM.

    I REQUEST YOU TO SOLVE THIS PROBLEM AT YOUR EARLIEST.

    THANKS,

    SAYED UMMER,
    DUBAI.UAE
    MOBILE 00971552512457

    0 Votes
  • Se
    Sebyyy Apr 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    HI Guys,

    I was using Just voip, voipwise for couple of months, it was working very well and now also. My Problem is when i am travelling i used to make call from different countries. When i am trying to buy credit online the payment options have changed, i dont have the option for using pay pal or moneybookers.

    If you are not using the account for couple of weeks some times you will get the option to buy credit buy you cannot buy more than 10 Euro.

    Have any body has encountered similar problem, any idea how to over come this.
    expecting your help.

    regards,
    Seby

    0 Votes
  • Ki
    Kinshuk Kumar Apr 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have charged my account bit am not able to make any calls. I think it is a bogus site.

    0 Votes
  • Ro
    Robin Gomes Apr 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Since two days I have been receiving the warning: 'You are not allowed to make this call.' Next to the failed call/SMS it says: "There has been a general error (CODE:8)." This is true for all the calls I have made, including to my wife's mobile near me. For over a year I have been using Justvoip to call all over the world without failure. I wonder whether this is a temporary glitch or trick.

    0 Votes
  • Ro
    Robin Gomes Apr 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    For over a year my Justviop worked fantastically till three days ago. Whichever number I now dial I am immediately told, "Sorry you are not allowed to make this call." In the history tab, next to the failed calls it signals: "There has been a general error (CODE:8)." The SMS also refuses to go through from my PC.
    However, I must say that since I have managed to send SMS from another PC from the same account, I think it is Justvoip’s problem with my IP. But nowhere on the website, including in the FAQ, has Justvoip given a solution to the problem.
    Someone told me that perhaps my free days are over or there is no credit left, but I say I still have 350 free days and Euro 8.24 still in my account. I last charged on April 3 and now I am blocked since April 20. DOES ANYBODY KNOW HOW TO GET RECONNECTED.

    0 Votes
  • An
    Antonio- Apr 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am using voipwise from september..This week i cant use use it cause gets me error code8...The strange thing is that my brother from greece can use it(im in italy) ...so wtf?maybe they are not cheating us??maybe they have problem with some telecom companies?? :SS dunno rly

    0 Votes
  • Ji
    jijubharathan Apr 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    this call is not allowed message is coming
    i have a balance of more than 10 euros
    please help

    0 Votes
  • Ji
    jijubharathan Apr 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    this call is not allowd message is coming

    balance is more than 10 euro... please help...

    0 Votes
  • Ji
    jijubharathan Apr 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    this call not allowed message is coming ...
    please help

    0 Votes
  • Va
    varun Apr 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I recharged my account with 25 euros.
    And within a day My account was locked..
    the error message in console.. is something like this

    Your phone number: Status
    +1 *** 697 **** The call was disconnected

    Destination phone number:
    +91 ** 234 **** The call was disconnected
    The call ended due to an unknown error

    Please help me use my 24 euros to help me get it back..
    If anyone gives me the soluion..I am willing to share my justvoip account with the person..

    0 Votes
  • Ah
    Ahmed Apr 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Im getting "sorry you are not allowed to make this call" error when im using justvoip, I tried to use my account on another PC(Using different IP) but didnt help, same error, i tried to use another account using my PC, no problem i can make calls, so the CHEATERS, THIEVES, ###S (JUSTVOIP) took my money and blocked my account, im still having 9.2 Euros in my account, and 90 days free. I tried to complains several times, but didnt help, no one even cared to reply to me from the shitest company JUSTVOIP(or you can call them JUSTTHIEVES) i even asked them to refund my money back, but nothing. ive been facing this problem since 2 weeks, and its still going on.

    Anybody can help (Not including Justvoip, cause i know they dont care)

    0 Votes
  • Sr
    srinivas May 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I wanted to recharge for 10 euros, Myu user id- ramba27, please tell me how to do or u charge it.

    reply back.

    vsrao

    0 Votes
  • Us
    Usuariovoip May 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hey guys, I used to be a regular customer of voipdiscount and justvoipdiscount for a long time (1 year or maybe more) and now I realized since January, 2008 I have the same problems like many of you "The other party ended the call due to an unknown error". Please let me know if you find any solution to this problem. Or you can socialize as well!!! It is a really strange situation. Don't you think so?
    XXX
    My email es: [email protected]

    Thanks

    0 Votes
  • Us
    Usuariovoip May 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hey guys I have the same problem as you!!! Have you manage to fix the problem at all. Please let me know!

    0 Votes
  • Ra
    rahitha Aug 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    cnnot seeing accounts page

    0 Votes
  • Pa
    pakkaran Aug 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i'm going to hack this just voip and stop their service .

    0 Votes
  • Le
    lekshmi menon Aug 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i m trying to buy credit using several options.but they are not accepting my creditcard now a days with which i was topping up before.so i tried with another option with the ukash voucher but that one also not working& always say 'system error!'what does it mean?also i wonder a big fem like this has got nobody to deal with or solve the problems of their customers!the result is i lost €30.00 by trusting their payment options.

    0 Votes
  • Sa
    saf Aug 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hello

    if u need intervoip vouchers email me, i can load for u


    thx
    saf

    0 Votes

Post your comment

    In The News

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem