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CB Flower Delivery JustFlowers.com Delivery, did not get what I ordered it was a was not aware of that until 3 weeks later, unauthorized charges
JustFlowers.com

JustFlowers.com review: Delivery, did not get what I ordered it was a was not aware of that until 3 weeks later, unauthorized charges

L
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5:54 am EDT
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placed a order on July 21st I paid $60 for the plant, express delivery 4.99, a handling fee of 5.99 and a shipping fee that I was told absolutely nothing about of 25.99 nor was it anywhere on the website that I would be charged an extra $25.99. What was sent was a crap Poor Pitiful Peace Lily that came nowhere even close to what I had ordered. It did not get to the to the visitation on Friday as it should have for the express delivery which was extra then Saturday morning they called me and said they needed an extra $20 because the place they ordered it from could not deliver it and I had to pay the new florist an extra $20. I told them no that was their problem they had to pay that I was not paying them anymore money. I told them I wanted my $25 back for shipping and handling that was not disclosed to me at the time I ordered or anywhere on their website is it disclosed and they said they would credit me $5! $5 really $5 are you serious then they went to $10 off of my next order haha there won't be a next order. I want a full refund of 96.95 that I paid to have a gorgeous plant delivered on Friday that did not get there until Saturday and was definitely not what I ordered. This is a total scam thought it was a reputable place definitely not do not order all I'm asking is the money I spent to be refunded to my account

Sep 01, 2023 12:44 pm EDT
JustFlowers.com customer support contacts
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11999 Vicente Blvd, Ste 340, Los Angeles, CA, 90049, US

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Lori, the delivery fee is displayed on the order receipt which was immediately e-mailed to you when you placed your order with us. Some local florists have minimum dollar amounts for orders and there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item. We covered that additional amount in this particular case. In regards to the product delivered, quality complaints must be received within seven days of delivery, not 23 days.
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    800 777 1911
    800 777 1911
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    11999 Vicente Blvd, Ste 340, Los Angeles, California, 90049, United States
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JustFlowers.com is ranked 29 among 73 companies in the Flower Delivery category