Just Dreams

I told my husband to cancel the automatic payments that have been coming out of our checking account since 5/2011. We were so dumb to fall for this pack of lies, on our honeymoon, never been to Hawaii we were talked into it from mizzz Dakota, what ever. He is afraid of getting sent to collections, help any information on that, do you think these crooks can ruin our perfect credit?

My friend and I were also scammed in March 2011, we missed our 3 day window to cancel and believed all these years we didn't have a choice but to take it and pay up, i fell on difficult time and after a year my friend took over the payments, we are listed as co-owners although i'm the primary owner, they knew we were not married and lived in separate states and they said it was fine, i have the lesser income (half of his), so anyways he's going through some troubles of his own now and our account was sent to collections and the calls have begun. Early on I did try to get the 17% interest rate reduced and they said no. What can I do at this point if anything? Please advise.

VACATION BREEZES SCAM WAIKIKI
These dirty motherfke* need to be put in jail. Almost had me, i signed up for a 3000.00 package after going home and doing some home work on the company i found nothing to back up there claims in fact i found nothing on this shell company at all. I returned the next day with a recisned letter as stated in the contract and voiced my displeasure with them about stealing from the public. The workers and staff there acted as if they where oblivious to my claims. Thanks to [redacted] i now know i was correct in my findings.

Even though I did not buy the program, i was harrased to do so until last minute. We had to spend 3 and a half hours in there!, they almost forced us to sign, but we stayed strong.
First of all, why nobody can go to the bathroom?! that is just nonsense, and let me tell you why, its because you can go and search up on the internet about this company, that is why they make you turn COMPLETELY off your cell phones. (it just doesnt make any sense!), why cant you just put in on silence?, A lot of things did not match, we wanted to take the papers and think about it for a bit, and they just did not let us go, it had to be THEIR WAY OR THE HIGHWAY. that is just stupid, no other respectful company does that!, Im so glad I did not sign.. poor people that actually did. Ill pray for them.

Seyi did our presentation.Here are some red flags.Just Dreams is a SCAM.

1. The original person who offered us the presentation and tickets at the "free activities booth" specifically told us to lie and mark a higher pay range on the application at the sales pitch. Also, no mention of the company names "paradise blue" or "just dreams" were included by the activities booth.

2. Once arriving, they claim that they have a lease on the entire 6th floor of the Bank of Hawaii building (this isn't true though as there are vacant offices on that floor). Additionally, if you look at the buildings directory, as well as the plaques on the wall next to the office doors, you will see NO MENTION of the names "Paradise Blue" or "Just Dreams." Thus, there is no proof that they are there to "stay" so to speak, and they can up and leave any moment.

3. After arriving and filling out paperwork, we sat in the waiting room with a few other couples that were already there. It's very possible these couples could have been "dummies" and were planted there.

4. Upon arrival of our sales representative and being ushered into the presentation room, we were REQUIRED to turn off our cell phones IN THE PRESENCE OF the representative! HUGE red flag! We also could not use the restroom while in the presentation.

5. Our presentation was given by a gentlemen named "Seyi" who was very persuasive (I've seen his name mentioned in other complaints as well). He mentioned the price of $10, 000 at the beginning of the presentation, claiming that was the final price and that there was no other hidden costs aside from the yearly renewal fee.

6. During the presentation, they mention that they help "subsidize" costs by paying part of the hotel/condo/cruise booking costs. They also showed slides that indicate the amount of savings one would receive. Each buyer is entitled to "X" amount of fictional vacation dollars to spend towards hotel/cruise/condo reservations ($3, 000, for example). When you book a stay, they take money out of this fund, which is replenished yearly.

They DID NOT, however, specifically say HOW MUCH you can take out of this fund AT ANY GIVEN TIME. Seemed very evasive and vague, and I have seen complaints stating that you CANNOT USE THE FULL AMOUNT TOWARDS A SINGLE VACATION STAY. This makes the cost of the condo/hotel/cruise EXACTLY the same as it would be on orbitz, hotels.com, hotwire, etc.

7. During the presentation, they used screenshot slides that were still shots of their website. They DID NOT use the Live Software to show ANYBODY any price on any given destination.

In my experience, any presentation that DOES NOT show live software is HIDING SOMETHING.. I know because I've seen it done in other companies that I've worked with in an entirely unrelated industry. They use the excuse that the presentation would drag on too long past the 60 minutes they had if they used the live software, since everybody would want to see their destination of choice.

8. At first, we were spoken to by our sales representative. When she quickly discovered that we were skeptical, a manager was almost immediately brought in to pressure us more.

We were brought into a private office in the back and after being further skeptics they brought in the "big guns" a.k.a. the presenter/VP manager of the office who gave the presentation. He further pressured us into purchasing the program.

9. The price plummeted. It was $10k originally, then went to $8k, and drastically dropped as low as $2, 500 for a budget friendly package. Any product whose price drops this much should have it's legitimacy questioned immediately.

This is not only a shady marketing/sales tactic, but the manager blatantly told us that "nobody else got this same offer that you did..." Yeah right.. that's a blatant lie, as I've seen many other complaints online stating that they too received the exact same drastic price drops and offers, including the "free vacation voucher" that they toss in to try and sweeten the pot.

10. Speaking of private offices, the office we entered was very "sterile" and BARE! If this is in fact a legitimate business, and the resting place of this company, wouldn't there be personal effects in there? No pictures on the wall or on the desk, just a bare desk with a keyboard and monitor. I'm guessing this is so they can get out of there quickly if another DBA name change is needed.

Also, when we went back to cancel 2 days later, the return private office we spoke in was also bare and had no personal effects.

11. We decided to buy just to get out of there. After paying (with our credit card) and leaving, the anxiety and panic sunk in. We started thinking logically and wondered what disastrous thing we had done.

Sure enough, not a lot of legitimate complaints exist out there for Just Dreams yet. It seems that's the case because this name is fairly new, so not a lot of places exhibit legit complaints yet.

12. 7 day cancellation policy, but it's obvious you wont get your key code to access the software for AT LEAST 7 days. This is another HUGE red flag, and they will manipulate it and "talk" around it all day long, claiming that the filing process takes several days to activate your account and gather your keycode.

This is ridiculous. I sign up for programs online frequently, and there is no such process to go through to get an activated account. You can register online for any number of discount hotel/flight/car rental programs (hotwire, orbitz, etc.) and your account is activated almost IMMEDIATELY, giving you the right to utilize their services right away. This is the 21st century after all.

13. After deciding to cancel, we went in on Monday morning to the office to cancel. We were taken into another private office (which, as mentioned above, was also bare), and we were given a huge retention push. It was obvious that he was trying to retain us as a customer and get us to keep the program, but we were determined to cancel.

14. After trying to cancel, the manager continued to follow us outside and asked us questions about why we cancelled, etc. It seemed like he wanted to hear legitimate feedback, so I was inclined to give it to him.

Every time I mentioned one of these red flags, the guy simply evaded the real question at hand and gave us vague and manipulative answers. The manager would simply NOT give me a decent straight forward answer.

If this company was legitimate, wouldn't they gladly be receptive to positive critical feedback? Many, MANY other individuals have posted complaints and have mentioned MANY of the same red flags that I've mentioned above, yet he talked his way out of every single one of them.

15. When asked, the manager said he DID NOT HAVE AN EMAIL ADDRESS. Who in this day and age of business does NOT have a direct email address?

After that, I asked him for a business card. He handed me a card which was simply a generic business card for Just Dreams, and did not have a direct number for him or his name anywhere on it. Yet another red flag.

I argued for a good hour or so, after which we finally discovered it wasn't worth it to keep arguing and we left. The guy sure did try hard to make us feel bad about cancelling though, but in the end I'm incredibly glad it didn't work.

Avoid this place like the plague. Our 4-5 hours of wasted time on our Hawaii vacation wasn't anywhere worth the $160 or so in free gifts that we received. If I see credit card charges come across for this company I will go to war with them and do anything in my power to get it back.
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I am the Director of Sales at Pacific Dreams in Maui. First of all we have NEVER changed our name and public records clearly show this. Secondly, we have the highest rating of any timeshare/travel company in Maui with the BBB and this is very easily verified. Lastly, I have made the follow offer to EVERY complaint on this site...

"If you will provide me your name, purchase date and membership number, I will be happy to make the following offer to you. If we are unable to provide you a great value for your very next trip/vacation I will see that you are refunded the money for your purchase. I stand by the product and services we offer. If you will contact me at [protected] I will see that you are serviced well or you receive a complete refund of your purchase. "

To date no ONE person has taken me up on this offer.

I am the Director of Sales at Pacific Dreams in Maui. I have made the follow offer to EVERY complaint on this site...

"If you will provide me your name, purchase date and membership number, I will be happy to make the following offer to you. If we are unable to provide you a great value for your very next trip/vacation I will see that you are refunded the money for your purchase. I stand by the product and services we offer. If you will contact me at [protected] I will see that you are serviced well or you receive a complete refund of your purchase. "

To date no ONE person has taken me up on this offer.

anyone ever got a refund from them what about Universal group the company who does the billing? they basically collect until the 'bill' is paid out I can't get out of this scam!

We put 250 bucks down on Monday, changed our minds on Tuesday, went to see John at the agreed upon time and he gave us the 250 back with minimal trying to convince us otherwise. The sales pressure is high but they treated us fairly when we came to our senses. Aloha people. Bill and Pam Vollrath...

Take everything wrong with Timeshares and their selling practices, multiple by 50, add in a whole lot of nothing for an expensive price and you get Pacific Dreams.

My fiance and I travel quite a bit and have been known to go to time share presentations to get discounted stays or activities now and then. We are used to the high pressure sales and the rapidly decreasing price over time. When we sat in on a presentation by Pacific Dreams in Maui, we didn't realize that a company would outright lie just to get business.

We were warned by the sales person about somebody who had been posting fake scams and ignorantly we bought into it. Like many things it was a while before we had another opportunity to travel and when we went to do so we realized just how big of a SCAM this really is. By this time it was definitely to late to cancel so we're just hoping to help others to not make the same mistakes we did. Remember, for every person who complains there are tens if not hundreds of people who just chalk a mistake up to a bad decision or they don't want to admit to getting scammed. I'll admit it though, we bought it hook, line, and sinker.

We had a three major problems with the service which is why we had to warn others. The least of all is the software. It looks like it is written 15 years ago and it is as hard to navigate as anything i've seen here on the web. Worse is that you can't book trips to any place you would actually want to go. Thinking of a romantic trip to Paris? Not even an option. We weren't able to find any major city anywhere in the world that it allowed. The worst clincher though is even when you find a far off remote place and you are supposed to be getting some great deal, the prices where over twice what we found in a quick 5 second search of accommodations on the web. The one thing they say they are good at, getting great deals around the world and their prices don't even come close to what's competitive.

It is a waste of several thousand dollars for us from this scam. I hope others don't make same mistake!

My wife and I didn't buy in but it soured us on hawaii. We won't be back and we will be starting a campain to educate others on this scam in hawaii and prevent them from having this experience and possibly from visiting altogether.