J&T Express

Kenapa barang yang di hantar kepada saya j&t koyakkan! Sebab apa nak belahkan kotak yg seller hantar kepada saya? Sbb nak tengok brg apa yg di hantar ke? Lps tu nk mencuri brg customer ke! Kurang ajar betul!

Phone number +[protected]
J&T express from Segamat, Johor
I call him to ask for my parcel.
He using very bad tone talk to me looks like I owe him millions!
Its a very good service to our customers?
I will never use J&T express again!n
Very bad service!
I hope company can pay attention to this problem!
I m only ask about my parcel only!
What response did I get?
I am a consumer you know?
Very very bad service!

Hi, a complain is a little bit extreme, I just would like to be informed when I am about to receive a package, someone is receiving packages for me because i'm living too far but my phone # is indicated on the package, I need to be informed when I will get a package that I drop the money to the one who receive it, order 770027036375was delivered yesterday but money was not there because I was not informed, it will be delivered again today. Other package [protected] was delivered as well without warning, luckely it was a small amount so the person who received it paid from her pocket,
Please inform people before delivery, Thank you.
Claude Quertinmont.

Dear Team J&Texpress

Please update tracking number and I still not receive my item [protected]), item is valuable and expensive

Pending since 12Jun2020 11:58am at KUL GATEWAY almost 2weeks.

I want this item as soon as posibble

Hoape your team cooperation.

Thank you

Sy sangat kesal dgn kelakuan staff pihak jnt kerana telah memcuri brg sy dan membuka barang saya... Sudah kali kedua perkara ini terjadi... Jnt area shah alam... Di harap pihak jnt dpt mengambil tindakan kepada pekerja yg tidak jujur... Sy tidak halal kn kepada yg memgambil barang saya!

*gmbar plastik putih dr sender
Gmbar plastik hitam setelah smpai barang kepada sy...
Ini menunjukkan pekerja anda tidak jujur membuka barang pelanggan 🤬🤬🤬🤬🤬

my parcel which has J & T tracking number [protected] has been stay overnight almost one week

can you please check the tracking number immediately
thanks you

Gud day! Gusto ko lang e complaint yung j&t rider niyo na my mobile number na [protected] hindi ko kasi nakuha pangalan niya nung tinatawagan ko ulit ayaw niya na sagutin... Today lang nangyari 06/10/2020, tinawagan ako ng rider na lumabas nasa parking area daw siya para kunin yung order ko ang problema wala ako sa store ngayon dahil alternate lang ang pasok namin... ang sabe ko kuya baka pwede ka pumasok nalang kasi wala ako sa store ang sabe niya hindi siya makapasok dahil maraming dala magtawag nalang daw ako ng kukuha.. kaso wala rin akong matatawag kasi nga kulang sa tao at busy sila ang ending lumayas si rider at hindi na deneliver yung order ko which is nanduon na siya maglalakad lang ng kunti... anong klaseng service meron kayo j&t meron kayong mga rider na batugan hindi ata nila gusto ang trabaho nila at tinatamad silang ihatid yung mga order namin bayad din namin yung deliver ah...

Servis sgt bgus. Cepat cuma pekerja tidak mesra. Bila nak pick up barang di branch jnt yg berdekatan pekerja malas nak cari. Di musim pkp ni ramai org. Bila ramai org akan beratur. Ada setengah org urgent nak guna barang. Datang dari jauh2 utk pick up barang tp pekerja bagi banyak alasan. Sy harap j&t akan ambik tindakan pada pekerja yg mcm ni.

Rude dispatcher [protected]

Rider dari j&t dp simpangampat 01 sangat kurang ajar. Call tanpa beritahu reason tiba2 mahu nom ic cust. Bila cust tanya, dia boleh ugut yang dia mahu letak "cust tak nak sign". Walhal dia letak barang dipintu. Sekiranya saya tak dengar ketukkan dari pihak rider j&t mungkin itu slh saya. Tp rider/staff tak sepatutnye bersikap kurang ajar buat malu kita orang melayu aje. Dan sekiranya saya dapat pggilan dan pggilan itu dari scammer, pihak j&t mahu bertanggungjwp terhadap maklumat sulit saya? Harap dapat perbaiki dari segi layanan service.

My parcel since 30.05.2020 stuck at KUL gateway PJS035 and not received yet. Tracking number [protected]. Please check and send the parcel faster.
Call customer service also only operating system answer. No proper feebback also.

Saya memesan barang di shopee dan seller telah pos pada 17hb may. Tetapi barang saya masih berada di sgb gateway hub999 bermula 18hb may sehingga kini 4 june dan telah hampir 17 hari di sana. Disini saya sertakan no tracking barang saya [protected]. Saya harap pihak jnt dapat mempercepatkan proses penghantaran barang ke alamat rumah saya secepat yang mungkin. Sekian terima kasih

I would like to complain about the delivery man Estrella, Ursolo A:[protected]. When I saw his name at the Track your shipment page, I immediately texted him. I even ask him to reply asap but he did not reply. I texted him 5/30/20 01:32pm. I waited for his reply but nothing. Then when I wake up this morning 5/31/20 I checked Shoppe and it says 05/30/2020 06:03
Delivery failed due to (Customer is unavailable). How messed up is this. The incompetence of your delivery man will lead me to be blocked by the seller or rather Shoppe. Please correct this or I'll share to the media what kind of delivery man/employee your company is employing.

I ordered a product on shopee. The seller ship it fast but the shipping company J&T didn't sent it fast! Parcel not yet deliver since it has been two weeks. Still pending at SGB gateway! Please check with my item and deliver it quickly! J&T must improve their service as well otherwise people will not trust your service and using other shipping company. Thanks.

Dear sir,
Very slow service. My item has been stuck in transit center KUL since 18th May. Please speed up your service. Thank you.

Servis teruk... kwn saya nak self pick up x bole.. pegi 2 hari katanye barang tu hilang pastu ckp terikut van lain lah x de kat dropoint tu kat track code ckp kat situ... call jgn ckp baik customer service ngan center tu x pernah nak pick up.. layanan teruk.. da lah beli brg beratus ingat nak surprise hadiah sekali kte tersurprise brg x de pastu bagi alasan mcm2.. dalah bersepah brg customer.. dari pintu depan smpi nak terpijak.. x kemas.. tolong lah... cube kena kat diri sendiri brg hilang marah jugak.. taulah saya org biase.. kalau saya org berada da lama saman teruk sngt.. jgnlah bagi alasan mcm2..org nak self pick tu telefon jelah balik 2 kali pegi 2 kali alasan ckp nak call balik... haram x de.. menyusahkan org..org lain pon kena keje jugak tpy jgn alasan x masuk akal track kat situ kate brg x de.. nmpk sngt x amanah

Dear team j&t,

please update tracking number and I still not receive
my item [protected].

I want this item because hari raya.

Hope your team cooperation.

Thank you.

Parcel sangkut terlalu lama die SGB GATEWAY dari 08/05/2020. Tracking no [protected]

Bought pet food and Seller posted out of Kelantan very early. Here are the dates:

15-05-2020 12:43
[J&T CDC SG.CHUA 301]Parcel is at J&T storage hub and shall attempt for redelivery as soon as possible.
14-05-2020 19:03
[J&T CDC SG.CHUA 301]Delivery attempt was unsuccessful. Please contact J&T Express at 03-9212 9661.
14-05-2020 11:15
[J&T CDC SG.CHUA 301]Parcel out for delivery. (Dispatcher Tel: 6060)
14-05-2020 09:17
[J&T CDC SG.CHUA 301]Parcel has arrived hub SGR301
13-05-2020 10:44
[J&T KUL_GATEWAY]Parcel has departed to hub SGR301
13-05-2020 09:36
[J&T KUL_GATEWAY]Parcel has arrived hub KUL999
07-05-2020 16:25
[J&T DP SULTAN YAHYA 01]Parcel has departed to hub KTN999
07-05-2020 16:17
[J&T DP SULTAN YAHYA 01]Parcel has been picked up by J&T KTN005

So far we have called J&T customer service (03-9212 9661) twice. But no proactive action was taken. Really pissed with the service.

Will start to viral about this bad incident.

My parcel was picked up by the courier on the 4th of May 2020. Pick up point - PJ old town. Delivery address is in Puchong, so it's within Klang Valley. Since 9/5 till today 19/5 it shows parcel in transit. I have emailed them twice, with no reply other than the std automated reply. Where is my parcel? And pls reply to emails. The worse courier company ever.

This company delivery services sucks to the core, super stupid customer service and complaint management.
All my parcels still stucked at their warehouse.
Parcel no:
[protected] - still with them since 9 may
[protected] - kept by J&T since 10 may
[protected] - kept by them since 14 may
Their service is sooo pundek like a super pundek snail express.. what express la pundek..