Menu
Jordan's Furniture Customer Service Phone, Email, Contacts

Jordan's Furniture
reviews and complaints

Jordan's Furniture's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
jordans.com
jordans.com

Learn how the rating is calculated

1.6 42 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Jordan's Furniture complaints 42

ComplaintsBoard
B
10:43 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Jordan's Furniture not all furniture delivered

They are habitual offenders of not delivering all the furniture you order at the same time and do not bother to inform you that it is a partial delivery. They deliver only what they want you to take and then you are at their mercy to wait for the remaining merchandise and are inconvenienced again waiting for the delivery. I cannot stand their blatant" I do not care attitude " that my time doesn't matter. I'm paying for delivery of all my furniture, then I want it and a COMPLETE order ALL at the same time.
I understand that issues can arise, but I have had this happen to me 2x's and my sister just had it happen to her...this is a "common occurence". Just beware and make sure if they inconvenience you, get your delivery charge for free - it is at least what they should do.

Read full review of Jordan's Furniture
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
4:23 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We purchased a Simmons King size mattress and Box spring last November from Jordan's furniture. The thing has sagged on both sides and we are sleeping in valleys with the center of this mattress higher and firmer than the sagging part. the side of the mattress is also sagging outward. We called customer service and they came out and looked at the mattre...

Read full review of Jordan's Furniture and 26 comments

Overview of Jordan's Furniture complaint handling

Jordan's Furniture reviews first appeared on Complaints Board on May 4, 2009. The latest review 4 piece reclining sectional sofa was posted on Nov 24, 2023. The latest complaint late delivery was resolved on Dec 26, 2014. Jordan's Furniture has an average consumer rating of 2 stars from 42 reviews. Jordan's Furniture has resolved 6 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.1
2 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Jordan's Furniture contacts

  2. Jordan's Furniture phone numbers
    +1 (866) 856-7326
    +1 (866) 856-7326
    Click up if you have successfully reached Jordan's Furniture by calling +1 (866) 856-7326 phone number 0 0 users reported that they have successfully reached Jordan's Furniture by calling +1 (866) 856-7326 phone number Click down if you have UNsuccessfully reached Jordan's Furniture by calling +1 (866) 856-7326 phone number 0 0 users reported that they have UNsuccessfully reached Jordan's Furniture by calling +1 (866) 856-7326 phone number
  3. Jordan's Furniture emails
  4. Jordan's Furniture address
    1 Underprice Way (Route 9), Natick, Massachusetts, 01760, United States
  5. Jordan's Furniture social media
Jordan's Furniture Category
Jordan's Furniture is related to the Furniture Stores category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.