Jo-Ann Fabric and Craft Stores review: store would not accept jo-anns coupons

Store # 1949 at 3042 Ridge Rd W. Rochester, NY. With the closing of the Webster, NY Store, this JoAnn's is now the nearest store from my home at 30 miles away. I get coupons via JoAnn app, text message, and emails; also, hard copy flyers via US mail. 1) 50% off regular priced cut of fabric; but ALL the fabric was "on sale" so the coupons cannot be redeemed! This is a consistent tactic of JoAnn's 2) 60% off notions coupon but the store had an "unadvertised manager sale" of 25% off needles; so I could not use that coupon. 3) Found 2 items that I could use 50% off coupons so went to check out. I pulled up the JoAnn's email with the coupons, handed my phone to the cashier. He would not enter the coupon code manually in the cash register because it would not scan. I said JoAnn's sent me the email so you should accept it. He refused. I did not want to argue any further or hold up the line. The Webster NY store employees always accepted the coupons and I received great service from that store so I was stunned at the treatment I received. This store just lost $100 purchase as I walked out of the store. Tonight I looked through my bank statements and added up what I had spent at JoAnn's in 2015...total $1365..so this store lost a good, regular customer...I will NOT be back!