Menu
Write a review
File a complaint
CB Retail Stores Jo-Ann Fabric and Craft Stores Over charged for material one of your workers took family or friend through exit while there was a huge line waiting to check out.
Jo-Ann Fabric and Craft Stores

Jo-Ann Fabric and Craft Stores Over charged for material one of your workers took family or friend through exit while there was a huge line waiting to check out. ( 1 comment)

D
Author of the review
3:56 pm EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

the material said 70 % off but she only gave me 60%. The cashier I'm not sure of her name, I think it was Kaitlin. Her hair was over her name tag and I could not see it very well. She took her friend or family through the exit and waited on them. We were all standing in line waiting to get checked out. She had them cut in front of everyone. It was a long line waiting the other cashier was so busy talking and not really waiting on people. I don't think I will return to this store any more. The McHenry, IL store. I am going to switch to hobby Lobby. This happened 1122024. cashier #844490 @ 11:21AM

Claimed loss: should have been 70% not 60%

Desired outcome: my money back

Confidential Information Hidden: This section contains confidential information visible to verified Jo-Ann Fabric and Craft Stores representatives only. If you are affiliated with Jo-Ann Fabric and Craft Stores, please claim your business to access these details.

1 comments
Add a comment
M
M
M. Kovacek
Send a message
Nov 05, 2024 8:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Jo-Ann Fabric dropped the ball here. Bait-and-switch on the discount and clear favoritism at checkout are both unacceptable, especially when there’s a long line of paying customers. Report the incident to Jo-Ann’s customer service, giving them the cashier number, time, and date so they know exactly who messed up. Let them know you’re taking your business to Hobby Lobby if this is how they treat loyal customers.

More Jo-Ann Fabric and Craft Stores reviews & complaints

Jo-Ann Fabric and Craft Stores - thiefs 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jo-Ann Fabric and Craft Stores - customer service - corporate culture 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jo-Ann Fabric and Craft Stores - Insulted for shopping at the store 30
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jo-Ann Fabric and Craft Stores - can't unsubscribe from email list 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jo-Ann Fabric and Craft Stores - lack of products
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jo-Ann Fabric and Craft Stores - poor service - management 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Jo-Ann Fabric and Craft Stores reviews and complaints