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Jiffy Lube

Jiffy Lube review: Ruined my transmission ( 2 comments)

M
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2:36 am UTC
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I took my car in for a transmission flush, which was recommended by one of their staff. My car ran like a dream, with no transmission issues. When I left I realized that my car was running extremely poor and that the transmission was not running properly. I went back three times. I eventually found out that they had used the wrong transmission fluid for my car. Upon the third flush they used the correct product, but it was too late. They completely trashed my transmission at an expense of over $3000. They refused to do anything to put my car back to it's original condition. This company is a group of criminals. I can not believe with so many complaints that they are still allowed to be in business. Isn't anyone paying attention that can stop this kind of bad business? Who looks out for the consumer.

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Karl123
Houston, US
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Apr 16, 2011 3:05 am UTC

Standard with Jiffy Lube
They always want to hassle you to have transmission fluid changed, radiators flushed.
Once they told me I have to do two oil changes after each other, because I drove the care over 3000 miles between oil changes.
I actually found a place in town where they do not hassle me... Called Express Lube. Maybe the "NO HASSLE" business model will win, because everybody hates to be treated like a fool.

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trsilvia
Gainesville, US
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Mar 04, 2013 3:43 pm UTC

I have had nothing but problems since I took my car into Jiffy Lube - they broke my power steering fluid stick off into the container and didnt tell me (my husband found it because of all the trouble). I paid extra for high quality oil and they gave me recycled oil, which caused $1500 worth of damage to my car. These people are crooks and should not be in business

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Jiffy Lube is ranked 35 among 325 companies in the Auto Parts and Repair Stores category