The complaint has been investigated and
resolved to the customer's satisfactionResolved Jiffy Lube — radiator flush
resolved to the customer's satisfaction
My daughter went in for an oil change and they told her she needed a radiator flush (second one this year$$$$). She had them both done and drove approximately 25 miles and the car ran hot and the head gasket was blown and the motor ruined. We had it towed to a garage and they said there was NOTHING in the radiator. It was dry. It is going to cost us between $4000 and $5000 to get the engine and radiator replaced. Obviously they did not know what they were doing. The manager is not in (naturally) so there is no one to talk to. She should at the very least get her money back from the flush. We will continue to pursue this on a local level, but I thought we should put the warning out there for other potential customers.