paid member - no service
I paid for a membership via PayPal and validated it via the email they sent me, also had membership taken from my Mastercard, but they do not recognize me as a member - They have no "Contact Us" link on their site. It is a auto renew membership for about $12.00 per year. (I have cancelled their payments via pay pal) but I'm still out $12.00 MEMBERSHIP...
Read full review of JibJab and 5 commentsStay away unless you're taking advantage of the free stuff
Absolutely the most horrifying sales experience. The very moment I bought a membership on my credit card the site glitched hard and just kept loading and reloading the page. I checked other online reviews? TONS of people said the very same thing!
Stay away unless you're taking advantage of the free stuff. Once you pay, you can't play.
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JibJab Contacts
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JibJab phone numbers+1 (310) 664-1971+1 (310) 664-1971Click up if you have successfully reached JibJab by calling +1 (310) 664-1971 phone number 5 5 users reported that they have successfully reached JibJab by calling +1 (310) 664-1971 phone number Click down if you have unsuccessfully reached JibJab by calling +1 (310) 664-1971 phone number 12 12 users reported that they have UNsuccessfully reached JibJab by calling +1 (310) 664-1971 phone number
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JibJab emailssupport@jibjab.com93%Confidence score: 93%Support
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JibJab address4121 Redwood Ave STE 100, Los Angeles, California, 90066-5143, United States
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JibJab social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all JibJab contacts
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There is an unauthorized charge of $25.44 for JibJab E-cards 12/13/24. Your phone number does not go through. Michael and Karen Lander. Please refund this charge and discontinue any further unauthorized charges. Please email me at to confirm.
Thank you.
Karen Lander
Card was never received, despite being sent repeatedly. JibJab account listed it as having been sent every time I tried. Customer service seemed unable to help. Eventually I shared it in a chat.
On Nov 21, 2022 I subscribed to an $8 membership. I was billed $36.00. There is no phone number to speak with anyone. I immediately canceled this membership after seeing the charge. But I’m out $36.
This is the worse site in regard support and contact support. I received a welcome from Jib Jab (after sending in my credit info, etc) inviting me to begin using the site. Could not find my account, could not send anything, it is a total waste of time and money. I canceled it within 3 hours.
I just got into Jibjab again. Now It's been over 30 minutes trying to make a video...It doesn't do the preview. It goes a 3rd of the way and it stops..other time heard the music...no video...ads, ads, This stupid Jolly Wallet...who wants that, I don't. I'm tired will try tomorrow...otherwise...that's it with you...last time I was with you loved it...until someone made a complaint...I stopped...but I loved it...now I don't know.
Evelyn Rojas
please tell me how you were able to cancel your membership. I cannot find any way to contact this company about the awful service.