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paid member - no service
I paid for a membership via PayPal and validated it via the email they sent me, also had membership taken from my Mastercard, but they do not recognize me as a member - They have no "Contact Us" link on their site. It is a auto renew membership for about $12.00 per year. (I have cancelled their payments via pay pal) but I'm still out $12.00 MEMBERSHIP...
Read full review of JibJab and 5 commentsStay away unless you're taking advantage of the free stuff
Absolutely the most horrifying sales experience. The very moment I bought a membership on my credit card the site glitched hard and just kept loading and reloading the page. I checked other online reviews? TONS of people said the very same thing!
Stay away unless you're taking advantage of the free stuff. Once you pay, you can't play.
About JibJab
JibJab's signature style is its use of animated characters that are often caricatures of real-life personalities, politicians, and celebrities. The company's videos and e-cards are known for their witty humor, clever writing, and catchy music, which have made them popular among audiences of all ages.
One of JibJab's most popular offerings is its personalized e-cards, which allow users to upload photos of themselves or their friends and family and insert them into pre-made templates. These e-cards are perfect for birthdays, holidays, and other special occasions and have become a staple in many people's digital communication.
In addition to its e-cards, JibJab also produces a wide range of animated videos that cover a variety of topics, from politics and current events to pop culture and social issues. These videos often go viral on social media and have been viewed by millions of people around the world.
Overall, JibJab has established itself as a leading player in the digital entertainment space, thanks to its unique style, clever writing, and innovative use of technology. The company continues to evolve and expand its offerings, ensuring that it remains a relevant and entertaining source of content for years to come.
JibJab Customer Reviews Overview
Here is a comprehensive guide on how to file a complaint or review about JibJab (www.jibjab.com) on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with JibJab in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with JibJab. Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint or review about JibJab on ComplaintsBoard.com.
Overview of JibJab complaint handling
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JibJab contacts
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JibJab phone numbers+1 (310) 664-1971+1 (310) 664-1971Click up if you have successfully reached JibJab by calling +1 (310) 664-1971 phone number 2 2 users reported that they have successfully reached JibJab by calling +1 (310) 664-1971 phone number Click up if you have UNsuccessfully reached JibJab by calling +1 (310) 664-1971 phone number 3 3 users reported that they have UNsuccessfully reached JibJab by calling +1 (310) 664-1971 phone number
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JibJab emailssupport@jibjab.com93%Confidence score: 93%Support
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JibJab address4121 Redwood Ave STE 100, Los Angeles, California, 90066-5143, United States
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JibJab social media
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Have been being charged 18.00 from Jibjab and assuming it was a mistake, sent a request for refundRecent comments about JibJab company
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Card was never received, despite being sent repeatedly. JibJab account listed it as having been sent every time I tried. Customer service seemed unable to help. Eventually I shared it in a chat.
On Nov 21, 2022 I subscribed to an $8 membership. I was billed $36.00. There is no phone number to speak with anyone. I immediately canceled this membership after seeing the charge. But I’m out $36.
This is the worse site in regard support and contact support. I received a welcome from Jib Jab (after sending in my credit info, etc) inviting me to begin using the site. Could not find my account, could not send anything, it is a total waste of time and money. I canceled it within 3 hours.
I just got into Jibjab again. Now It's been over 30 minutes trying to make a video...It doesn't do the preview. It goes a 3rd of the way and it stops..other time heard the music...no video...ads, ads, This stupid Jolly Wallet...who wants that, I don't. I'm tired will try tomorrow...otherwise...that's it with you...last time I was with you loved it...until someone made a complaint...I stopped...but I loved it...now I don't know.
Evelyn Rojas
please tell me how you were able to cancel your membership. I cannot find any way to contact this company about the awful service.