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Aeria Games Complaints & Reviews

Aeria Games / eden eternal

Yo
Yoru Ten on Mar 7, 2018

Never register, play, download, get, any games from them or have anything to do with them, ever. This company sucks, their support system does not exist. you open a ticket or send them an email, you never get a reply, no matter how serious is the issue. In fact, weeks ago my account on them...

Aeria Games Gmbh / Aeria games s4league unauthorized credit cards, unethical behaviour, pan handling, fraud, theft

Mi
michael habalou on Nov 8, 2016

The Game S4 League is published by Aeria Games and a developer is Game On. Ok Aeria Games has had many tickets submitted about disconnections and crashes. They refuse to do anything. Players pay money to Aeria Games they get items which expire and can not play when it is crashing or...

Aeriagames / horrible!

Di
Dillon on Sep 29, 2016

I'm playing on AeriaGames and must say that these people are the worst ever! I have so many problems with them. The main problem is that their servers always crash, and customer service doesn't not care about that! I contacted them so many times about these crushes and bugs, but hear...

Aeria Games / Customer Service/Ticket Help.

Re
Reviewer50621 on Oct 16, 2015

It just...really irritates me how minuscule of an effort they put into their service. A company that is notoriously KNOWN to deplete every last dime out of your wallet with far below-satisfactory service. Where does all of your finances even go? This experience of dissatisfaction span...

www.aeriagames.com / They steal money, but you can't get these sums back

Bo
bobek1 on Aug 7, 2015

I was ripped by the website www.aeriagames.com. I played games on this website and of course wasted money. I was shocked when I checked the account and noticed several charges. They simply took money for everything, what I have used on the website. It was terrible and unprofessional, but...

Aeriagames.com / This website isn't for free

Sa
Sailes on Nov 3, 2014

I started to visit the website www.aeriagames.com, ‘coz almost all games were for free. I opened them and played, but after 2 weeks I noticed different charges that were taken from my card. I tried to reach them, but of course the moderators ignored all my emails and complaints. I...

Aeria Ignite / Game cash scam

Pe
Peter Lan on Jul 12, 2014

Do not play any games provided by Aeria Ignite. Aeria Ignite launcher is the low quality and frustrating. Back too the point, I played one of their game called 'Elsword'. I purchased their AP(Game Cash) for $100 USD;however, I never received the products that I ordered and paid...

Aeria Games / Characters on Grand Fantasia deleted upon server merge

Bl
Blippety on Jun 15, 2014

Grand Fantasia is an MMORPG by Aeria Games and was probably my favourite ever online game. So you can imagine my confusion and shock when I logged on a few days ago, after not having played for a year or two due to how busy things had gotten in real life, to find my only character missing...

Aeria Games / theft

Ru
ruguehuh on Jan 19, 2014

paid 50 dollars to aeria games to receive virtual currency so i can purchase ingame items in the mall. never received my in game currency and its been nearly 2 weeks since the date of this submission. I tried contacting aeria games numerous times with no success or reply. amount ha...

Aeria Games / under age billing

Ul
ulises12 on Jan 18, 2013

my son has used my credit card using $309 of it and was hoping to get my money back from you guys.please respond.

Aeria Games / Reasonable Account Handling

Sh
Sherry_V on Dec 11, 2012

My friends and I were regulars on AERIA game Last Chaos. Recently we all lost access to our accounts due to some ambiguous terms of service violation. The process to regaining and account that has accumulated alot of content is to fill out a long questionaire about purchases, character...

Aeria Games / Surveys and offers

Yo
youaresofake on Aug 19, 2012

I have an account on Aeria games dot com. and I have recently done surveys on there and you get game points from them but they never come when I gave out my personal info and email to them, so I complain to them then I get my points to be honest I dont think I should be complaining all the...

Aeriagames.com / It is just a wormhole for fraud, allowing them to scam yo

Ra
Ramilvivane on Apr 22, 2012

Aeria Games is known for it's terrible customer service. I've been playing games with the company for 5 years and when it comes to real money lost, they are always hesitant to return anything and make every excuse that they can to avoid paying you back what you have lost. The...

Aeria Games / Worst Game Publisher EVER

Hy
hybridchic on Oct 24, 2011

I was harassed by community volunteers. GMs supported the harassment by doing nothing. GMs facilitated cyberstalking and the persecution of me. I sent in multiple tickets to be told that nothing would happen. Their idea of a ban appeal is a joke. The reason for a ban is only valid so long...

Aeria Games And Entertainment / Worst Game Publisher EVER

Hy
hybridchic on Oct 24, 2011

I was harassed by community volunteers. GMs supported the harassment by doing nothing. GMs facilitated cyberstalking and the persecution of me. I sent in multiple tickets to be told that nothing would happen. Their idea of a ban appeal is a joke. The reason for a ban is only valid so long...

Aeria Games / ban

Cy
cyoby on Jul 12, 2011

cata_yo (14397854) a envoyé un message en utilisant le formulaire de contact sur http://www.aeriagames.com/contact/ban. Nom de compte: meggi Jeu: Last Chaos EN Serveur: katar Nom de Personnage: Balooo Adresse e-mail: [email protected] Dear meggi, Your account was reported...

Aeria Games / Poor Service/ Faulty Administration/ Poor Products

Qu
QualityMonitor on Feb 16, 2011

Aeria Games provides far less than perfect services. Likely one of the worst companies I've had the misfortune of being associated with. The terms of service required for signing up with Aeria Games is absolutely ridiculous. (I would know.) The rules are more often broken by "Admins"...

Aeria Games / Service/Attitude/Unprofessional

For the longest time Aeria games have made their players into guinee pigs. Their Service & attitude is pathetic. the only good in that company is the billing section, which I believe is outsourced. In the past not only me but numerous players have encountered problems with aeria games but...

Aeria Games / Awful company

Vi

Let me start by saying this is a online gaming service with very poor customer service. I'm filling this report because this company without warning banned my account locking me out. I've since contacted this company and they informed me I was banned due to the fact that someone...

Aeria Games / beware of staff conduct

i found my daughter wanting to play on a new company of online games. I then decided to do some research on the company. Only to find that they have Horrible business practices. The staff break there own terms of service. Using vulgar, Hateful, harassing, sexual, and just plane bad...