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CB Online Entertainment JibJab paid member - no service
JibJab

JibJab review: paid member - no service 5

R
Author of the review
8:52 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I paid for a membership via PayPal and validated it via the email they sent me, also had membership taken from my Mastercard, but they do not recognize me as a member -
They have no "Contact Us" link on their site. It is a auto renew membership for about $12.00 per year. (I have cancelled their payments via pay pal) but I'm still out $12.00
MEMBERSHIP DETAILS
Transaction Date
12/11/2011
Items and Price:
$12 per year; auto-renewal - Satisfaction Guaranteed
Manage your Account and Renewal Options:
http://sendables.jibjab.com/my_account/
Need Assistance? FAQ and Customer Support:
http://jibjab.zendesk.com/home
Thank you for your support!
YOUR FRIENDS AT JIBJAB

5 comments
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a.female4bail
US
Sep 27, 2012 1:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I completely agree with you. JibJab is absolutely a scam! I paid my $12 four months ago and paid it through pay pal. Since that day, I have never been able to sign in. Their "help" says, click on contact us...THERE IS NO CONTACT US!
I guess I just lost my money because they are unreachable.
Wow, think about the money they are scamming from people. I plan to post JIB-JAB SCAM on every website and blog possible. I wish everybody would do the same.

a.female4bail@gmail.com

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Mike Warren Smith
US
Dec 02, 2013 3:34 pm EST

Scam. They falsely mislead you to believe you are signing up for a $1 a month subscription. Horrible dishonest business. You will be out $12. Don't forget to close your account and turn off auto renew that is automatically turned on too.

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bmishell77
Terrell, US
Jan 09, 2014 9:06 pm EST

I too was scammed by those idiots that will never return an email. I signed up for membership emaiked them just hours later wanting to cancel and have sent several emails and cant get a reply. This has been ongoing for months! This is RIDICULOUS!

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Andrew S Hansen
Bountiful, US
Dec 28, 2014 9:02 pm EST

I signed up for Jib Jab two years ago and canceled and they keep charging me every year. My credit card has since expired and I have no idea how they keep charging my card.

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Jmatthews1234
US
Sep 30, 2015 11:17 am EDT

This company is a total scam! I had to change my credit card number so they would stop billing me. DO NOT SIGN UP!

  1. JibJab Contacts

  2. JibJab phone numbers
    +1 (310) 664-1971
    +1 (310) 664-1971
    Click up if you have successfully reached JibJab by calling +1 (310) 664-1971 phone number 4 4 users reported that they have successfully reached JibJab by calling +1 (310) 664-1971 phone number Click down if you have unsuccessfully reached JibJab by calling +1 (310) 664-1971 phone number 9 9 users reported that they have UNsuccessfully reached JibJab by calling +1 (310) 664-1971 phone number
  3. JibJab emails
  4. JibJab address
    4121 Redwood Ave STE 100, Los Angeles, California, 90066-5143, United States
  5. JibJab social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 30, 2024