Menu
Write a review
File a complaint
JennAir Appliances

JennAir Appliances review: Dual fuel convection stove - aqualift cleaning is ineffective

J
Author of the review
9:03 am UTC

I renovated my kitchen in october 2018 and I purchased a new appliances. I selected a jennair dual fuel stove because my previous jennair stove (from circa 1987) worked and cleaned like a breeze! I registered the stove with jennair. Considering the age of the stove and how wonderfully the self cleaning cycle worked, I elected to purchase another jennair stove — this one has 'aqua lift' cleaning technology. It is a complete disappointment. I 'cleaned' my oven 6 times yesterday due to grease spillage from a standing rib roast. It is not clean. I follow the directions I received with my stove. Results = try again. Aqua lift simply does not work. And the fact that I can't use any oven cleaner (which I have never had to use in my life), makes this doubly confounding. I am disgusted with the inside of my oven — it looks like a murder scene that hasn't been cleaned up (and can't be cleaned up). I spent $3, 099.00 for this stove and the fact that it doesn't have a self cleaning option that works (like my stove from 1987) is unacceptable. Jennair, you should be ashamed for peddling something like aqua lift — knowing that it just doesn't work. I won't ever purchase another appliance from jennair or from whirlpool.

Desired outcome: The desirable resolution of my complaint is to be refunded for my purchase (you can have the stove) and I will buy another with a tried and true self cleaning (high heat) feature.

0 comments
Add a comment

More JennAir Appliances reviews & complaints

JennAir Appliances - Pathetic American company 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
JennAir Appliances - Poor customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
JennAir Appliances - ice maker defect
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
JennAir Appliances - Awful customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all JennAir Appliances reviews and complaints
  1. JennAir Appliances Contacts

  2. JennAir Appliances phone numbers
    Click up if you have successfully reached JennAir Appliances by calling +1 (800) 536-6247 phone number 0 0 users reported that they have successfully reached JennAir Appliances by calling +1 (800) 536-6247 phone number Click down if you have unsuccessfully reached JennAir Appliances by calling +1 (800) 536-6247 phone number 0 0 users reported that they have UNsuccessfully reached JennAir Appliances by calling +1 (800) 536-6247 phone number
  3. JennAir Appliances emails
  4. JennAir Appliances address
    553 Benson Road, Benton Harbor, Michigan, 49022-2692, United States
  5. JennAir Appliances social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2026
  7. View all JennAir Appliances contacts
JennAir Appliances Category
JennAir Appliances is ranked 55 among 270 companies in the Appliances category