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JCP.comship to store

1
C Aug 06, 2018

On july 14th I ordered clearance items it took my payment recieved notification 1 item was ready for pick up called the store he tells me my whole order is ready on july26th. Go pick up on july 27th only 1 item is really there. The cashier tells me to call jcp.com all its been showing is shipped for the other items to the store. Waiting and waiting still no online email updates. Recieve a notification today my order is canceled. Call jcpenny's online order assistance who tells me that my items that showed they left the warehouse were sold out. Can someone please tell me how items can be showing shipped to store but were never really available ive been waiting weeks. This is crazy

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