Menu
CB Casinos Review of Jackpot Party Casino Online
Jackpot Party Casino Online

Jackpot Party Casino Online review: Refunds for unauthorized purchases 1

C
Author of the review
7:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

There was an accidental/unauthorized purchase made from my device. I requested that it be reversed and was told that JPC doesn't handle refunds and to contact Google Play (their ONLY method available for reimbursement). Google Play has told me that these types of purchases/reimbursements are not covered in their policy. There is absolutely no recourse. Customer Service is no help, either. They ripped off an elderly, disabled woman living on Social Security for $107.99. I just want my money back. Shame on them!

Claimed loss: $107.99

Desired outcome: Please refund my money.

Update by Carolyn Schmahl
Nov 13, 2023 9:51 am EST

Accidental purchases are not refunded. The only method suggested in the help section is to request a refund through google play, and google play says it's jpc problem. I have been battling this for a week now, and had to close my credit card account in order to open a dispute. These people are shysters.

1 comments
Add a comment
N
N
Net Pickett
, US
Nov 22, 2023 7:55 am EST
Verified customer This comment was posted by a verified customer. Learn more

I need to know how I want anything on the game my name is Jeanette pickett and I play online games day practitioner I love you I play and I'll be there can I cash out my coins I have accumulated a lot of those on the game what can I do with them online game