Cinch translation did a terrible job translating a legal document. It was so bad that we had to retract it from our legal proceedings. I emailed support, which is really just one guy behind a fancy web page, and although he had received my email requesting a refund (we paid over $1, 200.00), he said he won't refund it. Don't do business with this dishonorable company. They will leave you with a mess and will not stand by the quality of their work.