The complaint has been investigated and
resolved to the customer's satisfactionResolved ITT Controls — Asco valve
resolved to the customer's satisfaction
ITT controls have sent to us an offer for ASCO valves, so we have awarded a PO with a governmental company, when we send ITT Controls our invoice while we still in the validity period, they sent us the below phrase "The quoted prices are €575 and €475, but the factory prices are €975 for both models"
this email was sent to us just after transferred to then the 100% amount of 7000 EUR order.
ITT have sent to us several request to remove the complain so we just marked it as resolved looking forward for future business.