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[Resolved] iTalkBroadband/stealing money

5
U Aug 07, 2018

Taking money out of my account Well before the agreed date again fed up of this company doing this leaving me overdrawn they need sorting out or shutting down also the signal goes off now and again yet its supposed to be unlimited fibre also lies on the phone saying they never received payment for July when they did as i paid over the phone scam artists

  • Resolution Statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Hi there,

    I'm really sorry to hear that you feel this way towards italk, as this is not how we want our customers to feel. I would like to look in to what has happened here for you. Therefore, I kindly ask that you send us your details to [protected]@italktelecom.co.uk, were we can assist you further.

    Kind regards,
    Alicia

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