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Internal Revenue Service [IRS]

Internal Revenue Service [IRS] review: Calling about letter received for 2025 Tax Year

M
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5:02 pm UTC
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After waiting 1hr and 50minutes on hold the Customer service rep couldn't get me off the phone fast enough. She was rude and kept interrupting when I tried to talk (conversation lasted less than 2 minutes once they finally answered). I understand that they are busy, however I assume when it was my "turn" on the call I would have a chance to ask my question and have my time. Totally unprofessional and and a waste of 2hrs of my time to get no resolution. I'm sure they would not want to be treated the same way.

Recommendation: More courteous Customer Service reps or proper training.

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  2. Internal Revenue Service [IRS] phone numbers
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    77 K St. NE, Washington, District of Columbia, 20002-4678, United States
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    Jun 02, 2026
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