iPostal1 review: Stay away from ipostal1

I rent iPostal1 virtual mailbox #1085 at the Staples Office Store located at 500 E McBee Avenue, Suite 100, Greenville, South Carolina mail center.

On March 17, 2026, Amazon delivered my items valued at $56.22. Staples acknowledged receipt. The items were never delivered to me. Neither iPostal1, nor Staples have compensated me, or otherwise resolved the issue.

Staples had exclusive custody and control of my property. I have served a demand for compensation upon Staples’ registered agent on April 6, 2026, pending litigation in magistrates court, if necessary.
The joint conduct of Staples and iPostal constitutes:
1. Negligence
2. Bailment liability
3. Conversion
4. Breach of contract
5. Gross negligence
6. Bad faith refusal to compensate

I caution everyone against virtual mail services. They are not worth the savings. I will return to traditional private mail services.

UPDATE: On April 10, 2026, I received an email from iPostal1 that the storage for mail item M22241, held at Staples, was expiring in 3 days. Upon arriving at Staples and requesting the item, the associate again had difficulty locating the item. After finally retrieving the item from a counter, I discovered it was item #M22275 that was missing since March 17th. The associate advised that no signature would be required this time, presumably to avoid any evidence of when the article was actually received. I photographed the item. Additionally, store surveillance footage is ample evidence.

I suppose Staples and iPostal1 expects this to be the end of the matter - “No harm no foul”, after causing me such gross hardship and inconvenience from the deprivation of my property. No concessions were extended. They don’t know me well.