SUBMIT A COMPLAINT

Interrentcar hire cost in excess of that booked on the internet

Booked a car through InterRent online. Murcia 25th sept to 2 Oct 2019. internet Booking reference confirmation attached below pages 1 and 2. At airport the cost requested by the attendant was in excess of the amount shown on my confirmation. see attached below. They had added an extra - Mega Relax Cover 23.14€, two amounts for diesel 14.46€ and 68.60€, smart return of 0.83€ and a cargo Oficina of 20.60€ instead of 13.85€ as per my confirmation. I argued this with the attendant who said I was wrong and the new amount was correct.In the end I had no choice but to take the car since we had no other means to get to our holiday.

I should have paid 226.21€ plus an additional driver cost of 55.64€ and fuel to be refunded if the car came back full of 83€...totalling 364.85€...Actual amount charged 419.53€!!! Overcharge of 54.68€. please can this be refunded.

Colin Jenkins - email [protected]@yahoo.co.uk

Interrent
Interrent
Interrent

Co
Oct 04, 2019

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