The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
India Yamaha Motorgave for service but they broke my side shield of my bike fz25 250cc

Y Nov 12, 2019
This review was posted by
a verified customer
Verified customer

Vehicle Ka 02 JT 5369 I had given the bike for service on 8th of November and took back on 9th of November after service. In the middle they broke my side shield tip when I asked them they say that from far you see you can't even see that damage the service center guy says that this is not the first time in facing this issue for first when I left for service near to t.dasarahalli they searched my silencer cap when I asked that guy says the guy who did the service is left the job. Now when I left in rajajinagar these guys have broken my bike side shield every time if they do like we have to do the service from outside from a local simple wasting of time and money when we at authorised service centre they will only brake the parts and they will say sir that is broken this broken and they charge us I need this part to replaced on high priority and I'm not going to pay single penny from my side the amount should be bared from service center waiting for your reply

gave for service but they broke my side shield of my bike fz25 250cc

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • India Yamaha Motor's response · Nov 21, 2019

    Dear Yogesh Achar,

    Greetings from Yamaha,
    We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

    Regards,
    Team Yamaha

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