Indeed.com
reviews and complaints

They charged me for the candidates that applied AFTER I closed all the jobs.

I demand them to refund. No phone service. No reply.

Indeed is acting as a fraudulent company.

REFUND OF

Amount

CA$291.43 (CAD)

Date

1/1/2023

Invoice

#[protected]

Boris Kriger

Owner/Director

ONE STOP PARKING LOT CARE

Toll Free. [protected]

https://onestopparkinglotcare.ca

[protected]@onestopparkinglotcare.ca

I had signed up for the hiring feature within indeed for a Director of Marketing and they immediately cancelled my ability to do so. In addition, they sent me multiple messages (10 or so) of the same email inferring that it was in fact a human being intentionally doing it.

Then they send a confirmation email advertising for myself to apply for jobs.

Seems like their are problems down under (Texas) they need to fix.

I can just compete against you if you don’t want my business. All you do is create your company on up work then hire a lobbying firm to focus more on American firms (since your parent is Japanese - nothing against Japan). “Don’t mess with” … California Natives.

Hi,

I posted a job on indeed and set a limit of $80. I paused the job back at the end of sept 2022 as I had hired someone. Today I happened to notice an invoice from indeed on my company email (I don’t usually check every email, my receptionist does), and they kept charging me to the tune of over $600.

No one notified me, they just kept billing me. This company should not be allowed to do this! I did not even check the site since September as I had hired someone already.

As well, you cannot even remove your credit card info.

We are in a severe staffing crisis. I have received an applicant through email. I tried to log onto our account but the system wants a 2F code, which has never been asked for before. I have requested the code numerous times but it isn't coming through the email. I tried to locate a contact number for you to get access to the account but it is near impossible to actually speak to a human being.

The longer we leave the account locked, the bigger the chance that we will lose candidates to other competitors.

Unsure as to why there is no way to actually speak to someone in the event you cannot access your own account.

Fairly confident that if we owed you money, someone would be picking up the phone to call us without hesitation.

They disable my account even though I sent all forms of proof that I am a legit business including my Article of Organization, EIN, Certificate from the State of Indiana, utility bill with our name not Organization name but I work for home and Home was established first, and that was noted in the account. With all of that being done. On Oct 11, I still don't have access to my account as of Nov 30, 2022.

Indeed must be the worst company i have ever dealt with. I called their customer service and dealing with them is a nightmare. There is no reason my account should be disabled. I gave them all my sensitive business information that they requested. Even the account advisor does not know why the account was blocked and blacklisted. She advised me to open another account and again without any warnings and this time not even asking for anything just disabled the account again. DO YOURSELF A FAVOUR. DON'T TRY TO POST JOBS ON INDEED. They will waste your time and won't resolve anything. Try posting on facebook, kijiji or another job posting site. BTW don't blame your employees at first i thought it was the employees who were just not capably of opening this account but it is clearly INDEED. AVOID LIKE THE PLAGUE.

Dear sir/madam,

i was offererd job deliviery driver, stockport, reddish. Asda.

I attendented interview and sububscentley attendended induction and given clock card etc. I was told they would ring me my next shift pattern. Yet not recieved from 3 weeks ago. Also apllied asda stockport town ctr,driving job,their recruitment replied and asked me attend interview, and would confirm, yet again no reply. Im disappointed.

Regards brian wilkinson.

I applied for a work from home job with Unitek Tech in September 2022. I have only spoke with someone at total of times. They only want to talk through Telegram. They have my personal information and wire funds to my account and ask me to send funds to two people. The guy Allan Miller became aggressive when I ask him what do the accountant do because they suppose to handle all funds coming in and out. I told the guy that I quit but he start threatening me telling me what I better do. Unitek Tech 300 Park Avenue New York City, NY 10022 [protected] Allan [protected]@unitektech.tech is all the contact information that I have for them. They need to be removed so this won't happen to anyone else

tI is obvious this is the same person posting from different emails. This post quoting the exact same thing 3 times has lowered our employment score on our reviews page. Screenshots posted and uploaded here. This is a disgruntled employee likely terminated that has posted the same comment 3 different dates which has hurt our reviews rating. I would think that any of the same wording and post negates removal of the post as it clearly shows a disgruntled ex employee seeking revenge to lower our score.

I am asking for you to please remove all 3 of these comments ASAP please as I have uploaded 3 screenshots of the exact same wording in the post 3 separate dates. Please remove so that we can fairly be rated.

I am a self employed Physiotherapist working 15 hours per week from a clinic that I set up from home to use within school hours. (Bebington Physiotherapy) I wanted some help from another Physio for a few hours per week and tried to create a job advert on indeed.com for this on 26/10/22. Each time I went back to my login, it said ‘complete profile’ which I did twice but which did not resolve the issue. Following this I started getting Resumes in my inbox which I though was indeed sending me people who they thought my fit my potential advert as they were Physiotherapists (although none of them were remotely near where I live and so not applicable). No messages appeared with these resumes and so they did not present as applications.

What I did not realise was that my profile was active and also duplicated and that I was getting charged twice per resume. I soon as I realised this, I went into the site (with the help of my partner because it was not easy to navigate) and closed the jobs. As a result I have been billed hundreds of pounds which I cannot afford. They have taken £350 from me on 01/11/22 and it seems they will take more. I do not have this money and it is going to send me into debt. I sincerely plead for a good will gesture that the money be refunded and any future monies stopped and also my account closed. It was not clear to me that my advert was active and I cannot cope with this financially.

Alex Hatton,

alexy_sax @hotmail.com

Hello - Our September Billing was incorrect/fraudulent (and exceeded the threshold set in our account). When we reached out to our account representative, we were met with difficulty and misleading information.

Jobs that were not sponsored were mysteriously(fraudulently), toggled on and off periodically throughout the month (not by members of our team, and not on jobs that we would ever sponsor). When we reached out to ask for answers and documentation to provide to our finance department we were met with resistance and were provided intentionally vague information about our account (the receipts provided were screen snips and not adequate or transparent information), additionally they did not match up with the visual overview we had of our account on the same day (we were told we had active sponsored postings on the day of our complaint - the sponsored posts were only visible on indeed's side of the program - all 4 jobs on our side were still able to be sponsored).

We asked for our credit card to be removed, and had an email sent to us confirming this was such - today we noticed the credit card is still active in the account. When we reached out to inquire as to having it removed again - we were told that we ourselves re-added this account, we did not - and we are tired of being given the run around.

We do not appreciate the poor level of customer service and support that we have received on this matter to date - and we are extremely dissapointed in the customer service standards that indeed has. Repeatedly we have asked to speak to an account manager, someone in the finance and billing department or in the dispute resolution centre, and have essentially been told no - we are only able to speak to our direct account representatives (Sinthya Rodriguez and Baqer Hussaen). Both have whom have provided inentionally misleading information or just tried to ignore emails that were sent.

Please reach out to [protected]@tecvalco.com for further information or documented proof of these conversations.

As this will not fit in the space provided below - here is our desired outcome:

we want:

-To speak to a management representative, or an individual from the dispute resolution centre, that is not one of the two people mentioned above

- clear and transparent reporting and receipts re: fraudulently sponsored job postings

- someone to act like they care about the issue

-Credit card removed from account so we can be sure there are no future charges

-a credit for the fraudulently sponsored postings

It's very simple. I have about 5 different emails. I need to change the email address I gave indeed.com to another email address that I use much more frequently. I have been trying to change the email address and have read directions which do not seem very clear to me. I have been trying to make this change for the past couple of weeks that I have been using Indeed.

Any clear and concise directions you can give me would be very much appreciated. Thanks, S.M. Montana

We have been a loyal account of indeed for several years.

We were recently blocked from using indeed and not refunded over $4K of charges from indeed that we paid for services that indeed didn't provide to us.

We are absolutely shocked about this treatment from indeed, and now the customer service people aren't returning our calls.

We are filing complaints about this company.

I had tried to post a job opening for my company but, was informed that my job post was blocked and can only be posted if i provided one proof from a list of options to help them verify that my company was legitimate. I was happy to give not just one proof as requested but two . Then I recieve an email saying the items i sent were not sufficent with no explanation as to why since those were both documentations that was listed for identification. I reached out via email to ask why they werent sufficent and what to do next and i was told to go to the website to find a solution. There was no solution to my issue there . I went back and sent an email 3 times and have yet to get a response. I dont understand why an organization would choose to lose buisness ( i was posting a job where i was going to pay $15 per resume} for no legitimate reason. Maybe this is an issue with the department that handles rejected posts but it reflects poorly on indeed in general and is costing the company money.

Director of Care - North Vancouver opening at Dilys Consulting Ltd..

Confirm my interest

Let this employer know you're interested.

Decline

I would not like my contact details shared with this employer.

Reply to this email to contact Tobi Akintokun. Your contact details will be shared when you reply or express interest.

I hope you are doing well. I'm hoping you can help.

I honestly don't know if this is for you, but I hope you might know someone.

Based on your extensive experience and network, please who do you know who might be suitable for a Director of Care position?

This is a Co-DOC position

Director of Care, Creekstone Care Centre, North Vancouver, BC

I am looking for an experienced RN or RPN looking for an opportunity to build and lead an exceptional Nursing and Care Team. Someone who can be described as a servant leader with a passion for promoting evidence-based best practices in gerontological nursing and services. Ideally, We are looking for a clinical leader that embraces person and family-centred care. This particular role requires a hands-on DOC that is able to provide visible clinical leadership. This position offers the unique opportunity to mentor Nursing staff who hope to become DOCs someday.

• Competitive compensation.

• Job Type: Full-time, Permanent

• Benefits: Extended health care, dental care, vision care, wellness program, employee assistance program, life insurance, free on-site parking, paid time off, RRSP match

Dilys Consulting has been retained by Creekstone Care Centre to fill this position and I would appreciate it if you could kindly share this with a couple of people in your network.

If you know a DOC or ADOC who is open to considering a new opportunity and willing to speak confidentially with me, please contact kindly let me know. My first request would be to understand what is most important to them about a new opportunity so that we can determine if there is an alignment and also what range of compensation they are seeking.

I am often asked by employers to refer leadership candidates to them. We strictly respect the confidentiality of conversations about opportunities and interests.

I would appreciate your help if you could suggest someone you know who is a DOC or an ADOC who might be willing to discuss a new opportunity with me or would be open to having a chat with me?

Thank you very much, I look forward to hearing from you.

Many thanks

Tobi Akintokun

Executive Recruiter | Dilys Consulting

499 Preston St | Ottawa | Ontario | K1S 4N7

Office: [protected] | Direct: [protected] | [protected]@dilysconsulting.ca

JOB DETAILS

Job Title: Director of Care - North Vancouver

Company: Dilys Consulting Ltd.

Dilys Consulting has been retained by Creekstone Care Centre to fill the Director of Care position.

Director of Care, Creekstone Care Centre, North Vancouver, BC

Are you an experienced RN or RPN looking for an opportunity to build and lead an exceptional Nursing and Care Team? Do you describe yourself as a servant leader with a passion for promoting evidence-based best practices in gerontological nursing and services? Are you known as a clinical leader that embraces person and family-centered care? This role requires a hands-on DOC that is able to provide visible clinical leadership. Furthermore, this position offers the unique opportunity to mentor Nursing staff who hope to become DOCs someday. Interested in learning more about this Director of Care position before making a decision? We would be glad to talk with you.

To find out more contact: [protected]@dilysconsulting.ca

More details:

We are seeking a Director of Care to passionately lead the Nursing and Care Team at Creekstone Care Centre.

• Competitive compensation.

• Job Type: Full-time, Permanent

• Schedule: 8-hour shift and weekend availability

• Benefits: Extended health care, dental care, vision care, wellness program, employee assistance program, life insurance, free on-site parking, paid time off, RRSP match

We are looking for an exceptional clinical leader who can provide clinical support to our Nursing Team. This is a hands-on DOC position that requires the DOC to have a comprehensive knowledge and experience with Point Click Care, MDS, POC, and CIHI in order to coordinate work assignments, coach, train, and develop competencies around these so that accurate and detailed person-centred care plans are developed by their team.

• Experience as a DOC or ADOC at an LTC home supporting seniors is required.

• Current BCCNM registration as RN or RPN in the province of British Columbia.

• Advanced skills in resident assessment, critical thinking, and clinical decision-making.

• Experience with Point Click Care and solid working knowledge of Microsoft Office tools Experience with education tools including e-learning platforms is an asset

• Strong verbal communication, interpersonal and problem-solving abilities including time management and the ability to speak, write and read text in English.

• Good health and physically able to perform the duties of the role.

Creekstone Care Centre is a modern long term care home for 180 seniors. Opened in April 2021, Creekstone Care Centre is conveniently located at 1526 Oxford Street, North Vancouver. Creekstone is part of the growing Trellis-family of care homes with locations in Kamloops, Richmond, North Vancouver and Sechelt (currently under construction). Together we make a difference in lives every day!

Why Join Creekstone? We are passionate about our vision to create joy in life and aging…by caring, connecting and celebrating and living our values of teamwork, learning, positive-outlook, flexibility and responsibility. • We want to make meaningful contributions to life and aging; • We are small, nimble and innovative; and • We offer competitive compensation.

• Applicants must pass the vulnerable sector criminal record check according to provincial guidelines.

• COVID-19 considerations: This site complies with all Ministry guidelines for long-term care homes.

• Ability to commute/relocate: Must be able to commute regularly or plan to move prior to starting work

Interested in learning more about this Director of Care position before making a decision? We would be glad to talk with you.

Dilys Consulting has been retained by Creekstone Care Centre to fill this position.

I was contacted by a person pretending to be Hiring Manager Mirka Janhonen with Kemira Oyj. They wanted to send me a check to purchase equipment through a specific vender. Sounded like Money Laundering! Then they wanted to EMAIL me a check in pdf form to deposit through a mobile app. That is FRAUD. They are stating they got my information from my Indeed profile.

We have signed in with indeed.com for hiring services. we have not even been able to hire. the service is, to be honest just fair and not even good, but they keep charging various amounts. there does not seem to be any description on the invoices as to what they charge nor is there any information on the unsubscribing of the login. the website has no help whatsoever. We need to unsubscribe when we do not need any help from them. They consistently have been charging us 1000 sterling pounds

We have our account blocked with no specifics on the reason for this. This has hampered the recruitment process.

Can we please get specific reasons on why our account was blocked and how to get this unblocked. We have gone through your terms and conditions but unable to decipher why our account was blocked. This is no appropriate customer service.

Description:

On 8/18/2022, Indeed marketing material was mailed to my mother's place of residence.

Problem:

Indeed is using algorithms to market material to an address that's not my address. I have never used this address in the past with Indeed.

Solution:

I need Indeed to stop immediately. I need for Indeed not to sell my information or old address associated with my name verses my address connection.

Actions to resolve:

This is my initial attempt to resolve the issue.

Key dates:

08/19/2022, Thursday marketing material received.

I was a victim of a scam due to Indeed's neglect to protect Job seekers personal information. I was contacted by a scammer posing to be a company Knightec AB. This company that has posted jobs on indeed before and at one point I consider applying to a job there. This was a few months ago and I can't recall if I ended up applying or not. However, I do recall viewing their application. At this time, I'm unable to confirm because record of the job doesn't exist.

Yesterday, I was contacted by this number: +[protected].

Hello Caitlin Mccloskey, This is Mrs Erika Hedvall from Knightec AB. Your resume was seen on Indeed Platform and we feel you would be an asset to the company performing Data/Admin. Reply once you get this so an interview can be scheduled. Than you.

Hello Mrs. Erika Hedvall thank you for your kind words. I would love to set up a time to interview.

This is an online data/admin position from home or anywhere of your choice remotely, PT/FT $29.87/hr, Download Telegram on your pc or Mobile and add the Hiring Manager username: @henrik_knightec for a briefing and interview session, schedule or start right away with @henrik_knightec

Let me know if you get through to him.

You are advised to message him once you get through to him so the interview can commence immediately.

Reflecting on this I feel shamed but I had some hope it was a real opportunity. After applying to so many jobs. Then finding one on indeed that ultimately became a nightmare. Long story short I haven't been paid by my new employer and was force to find another job that hopefully will. Before I decided to enter the interview, I did research the company.

They are a real company and the individuals they are posing as work there. And Knightec claims to socialize with its team members through social media.

I proceed with the interview/scam that was a total of about 2 hours. They proceeded to supply me with what seemed accurate information about the company including; values, projects, future location of projects that were in my area. And ask many interview questions about myself. They offered me a job. They asked for my address, phone number, the bank I use, and email. And I gave them this personal information. They told me I would be contact by email the next day with I9 and tax information paperwork. And told me to check in the next day.

The next day I checked. The scammer cleared the history of chat. And removed the picture of employee removed, which was taken from his LinkedIn account.

I have filed the reports, complaints, and even reached out to the employees at the company that their identity is being used to commit fraud.

Desired outcome and things your company can do:

-Provide more protection to Job seekers with their information first and foremost. -

-Reach out to the employers who use your site to possibly use disclaimers saying our company will never reach out to you on these platforms when it comes to recruiting is a start.

-Protect your customers by that I mean Job seeker because you exploit a free market and your brand image.

-Help us identify fraud better because your business practices are at fault here.