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Virtual Vocations

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Virtual Vocations Customer Service Contacts

2852 Willamette St. № 173
Eugene, Oregon
United States - 97405-8200
Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
SatClosed
SunClosed

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Complaints & Reviews

The complaint has been investigated and
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Virtual Vocationsonline job referral

I signed up for Virtual Vocations and paid the monthly fee. I did receive numerous weekly updates for the first year, then cancelled my subscriptions. The emails did stop, but suddenly reappeared for only two times. I had been charged for one year without any updates. When I called to confirm my cancellation, they refuse to refund or admit that they had not been sending updates.

Do your own due diligence. Avoid them at all costs. Dishonest thieves.

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    RESOLVED

    The complaint has been investigated and resolved to the customer's satisfaction.

    • Virtual Vocations's response · Apr 12, 2019

      We appreciate your review, however, in reviewing your account and conversation with our customer service department, our support explained that the email alerts that had been emailed out to you, and are still being emailed to you are available to any registered member, and are not dependent on having a premium membership.

      Your total subscription billed monthly for 18 months and your complaint indicates that you did receive email updates for the first year. That would indicate you had not received the free emails on a consistent basis for only 6 months. Reaching out to us at that time would have allowed us to troubleshoot the issue much sooner, however, this did not impact your subscription services.

      You also indicated that you canceled your paid subscription 6 months ago, but were not able to provide a copy of that cancelation or method. As a courtesy, we refunded 3 months of your subscription and let you know that we had processed that for you during the discussion.

      We know that looking for a job can be a difficult and emotional process, however, the misrepresentation of the situation and false accusation is frustrating to us. We wish you the best in your career search.

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