Indeed.com
Reviews and Complaints

Indeed.com claims to be a site to help people find jobs but they limit the search to only one page of jobs and say you need an account to view additional pages. Why would a site that is claiming to provide help care who you are when searching for jobs? Another website trying to steal people’s information and preying on the fact that people need their services.

I have used Indeed before and have trusted them without hesitation. For the last few months of job searching, almost every job that I have been offered is not what it seemed. They ask for money to be able to work there, and it is a monthly cost for quite a few of them. These are NOT JOBS! They are employment agencies advertising on Indeed, and Indeed does not care! I will not use them anymore, I would rather be broke then stupid.

In the past I used free job postings on indeed, and that went fine. When we started using the pay per candidate method, that's when we had problems, and they make it almost impossible to reach them to get problems sorted out. The chat function is not working. I keep finding things that seem to be links but they don't link to anything -- like where it says "help" or "contact customer support". There is no phone number listed. They listed an email from within out own organization! Obviously minimal or no customer servicesaves them money, but I don't think I will use their services again.

We set a limit of 9 applications in our most recent search, but when we got to 7 that we were paying for, it showed numerous applicants that we would also be paying for if the 72 hour time period ran out, and it showed a total much higher than our limit. Since I can't reach them, I had to pause the listing and decline remaining applicants.

We are a department in a University, and for some reason they show us the listings of all other departments, even though we have our own account set up. This leads to problems because we could accidentally reject candidates from other searches.

The last time we did a search a few months ago, the cost was $9 per application. This time it was $18. Apparently that is because they based the price on demand for a certain kind of job. Unfortunately, they seem to be comparing our job to some much much higher paying jobs. We are a small university department seeking a marketing coordinator. In the corporate world, apparently there are similarly named jobs that pay a lot more -- so Indeed set the price based on those jobs it would seem, which is a rip-off in my opinion.

We also have had issues with old jobs accidentally getting re-posted. In one case, we have no idea how it happened, in the other, it happened because I started to re-post something, and then realized it was the wrong job, so I did not finish out answering the questions to set that up. But the site went ahead and posted it anyway, which I did not realize until the next day. There was no feedback function where it said this is about to go live. Terrible UX functionality.

Another issue is that we required a resume and a cover letter, but the system allowed submissions without the cover letter.

I could go on. Very frustrating company.

They go out of their way to prevent you from ever being able to speak to anyone who might actually be able to help you, and there is no ability to escalate a problem to be able to address it. They have these "customer service representatives" who are working from home and they talk a great line about wanting to help, etc., but really are completely useless and unable to do anything more than offer the simplest of tutorials on using aspects of their website. Gee that's really helpful. I despise this website, and yet I'm stuck having to do business with them, which makes me hate them even more.

I hear a radio advert of yours and it annoys me intensely.

It features an allegedly busy chef and he needs help; The chef yells across the kitchen: "MORE FLOUR IN THE BECHAMEL".

Either he wants to get fired and hopes Indeed will find him another job or he hasn't learned the basics of making a béchamel himself.

THE ROUX is mad up of FLOUR plus an equal amount of butter, whisked and then add milk. If you put flour in a béchamel, it causes lumps and looks disgusting.

You should advise your media company that they should re-voice this as it makes Indeed look complacent as they have not monitored the quality of the advertisement.

I am a qualified Hotel Manager and this is a mere basic! I am also a Radio Presenter and Professional Voiceover so I can even re-voice it for them just to get it corrected.

My job is closed but payment deducted from our bank account. Please stop the payment deduction immediately and solve the issue asap.

Thank you

I created my indeed account to post job for my small medical practice. Indeed asked for verification and I called them. They asked for a whole list of documents, I submitted all to them. They denied again asking me to go through list of their terms and conditions. Even after requesting them and sending them my lease, insurance documents they denied.

I am highly disappointed that they discriminated against a small business and hampered people from applying to our small business job posting.

I will be sending my complaint against Indeed to the State Consumer complaints for discriminating us.

I have used indeed in the uk for a longtime . Initally i found their platform to be great, but in the kast few years their services have become a pool of false advertisements. 99% of their job advertisements are fake, a majority being recruitment agencies( other agencies ie job centres) posing as employers. Over the last few months it has become more obvious in the style in which the processes are carried out . I would advise to apply directly to employers. I do not understand how they remain in business and profit off the exploitation of job seekers. Likeihood they are paid by the government

This company is a fraud.

Went through process after contacting them on your website. They interview via Microsoft team. I was approved for data entry with them. They indicated they would send a start up check to cover buying software and supplies from them. Bank determined check was fraudulent. If I bought from their venders I would actually be using MY funds to obtain their products.

Total fraud take them down and do your due diligence to report them to authorities.

Mr.Aman is a company employee called me and arrange fake interview withthe HDFC official and arranged fake offer letter and collected Rs.27.80 lacs in different stages indicating that the HDFC will reimbursement to me after completing the appointment. Since it is fake transactions my money to be refund and the same was not happened. Mr. Aman has used his mobile NO.

[protected] but he switched off his phone no. It is a fake and cheating call the proper officila to be resolve the issue other wise there may be a chance of initiating the legal action by HDFC againthe culpruts

Hi, I see few job where they mentionne ` french not require `

Ok, but why specified this?

I' m french canadian myself in an english communauty where it is my second language but I talk since half of 17 years!

I know french is not required in bc!

Please if someone is able to just avoid that `french not required`,

I think that can give me more chance with the job!

I don't like it and find it is not necessary and disciminatory.

Thank you.

Indeed.com keeps sending me low paying jobs even though I placed a block on this company bypassing my filters on gmail. I have done my fair share of manual labor and they just ignore my 122 U.S. , Canada, and EU copyrights, several trademarks, and Ph.d Computer Information sciences. I am not interested in low paying manual jobs at 60 years old. I would like to add if indeed.com thinks I am low value and worthless than I view them the same way as a worthless company who has nothing to offer me.

I am going around in circles trying to get my positions advertised. I have paid the money. I have done everything asked. Sent copy of business details, removed wording that was asked to be removed, even though this is a legal requirement for one of the positions and yet my Ads are still not live for people to apply for the jobs. I am just going in circles and not getting any where with the system you have in place

Someone in your org is very "work" and has been shadow banning me applying online on your site if this s not corrected i'm going to sue you in small claims court as I can prob=ve iam being discriminated against as before when I was applying for would get follow up conformations which I am np longer getting or anything from inas per employers request for interview because indeed has stopped relying such as they did before.

This email is in reference to the Indeed created resume I paid $155, my email address was wrong on the Indeed Resume even though I submitted my own resume to assist with the information.

I spent the money because I felt I needed to invest in myself, to get work other than what I am exactly doing.

I have a problem with the algorithms that are used to search a resume.

I am not getting any hits for any work in IT, clerical or, Data Entry, only for DSP’s, DCC or nurses.

I am sorry, I have no desire to be a DCC or DSP or anything in that nature.

I am not a nurse, I worked at Visiting Nurse Service of New York as an IT Production Specialist.

All I desire is a job at a desk, at the computer doing what I love most.

This has me extremely saddened and dismayed.

I would like to know how can we get pass the algorithms that are picking up on the unintended information?

How can we get the algorithms to point to IT, clerical or data entry jobs?

Please advise.

This post was on your job seeker site. According to mr. Shawn sullivan it is a scam and he has been getting calls all weekend long about the posting. His company is in oklahoma and has advised me that there's no branch in south florida. How in the world do scammers have access to post on your site!? you need to do better. That post should be removed especially after the business owner have contacted you.

Stop taking unauthorised funds from our business bank account. We have not employed anyone off Indeed. We expect a full refund and immediate closure of all our accounts. We have not hired any candidates as they did not qualify. We also did not authorise these payment

30/09/2023

September advertising: Invoice No. [protected]

(75.00)

75.00

01/09/2023

Payment of Invoice No. [protected]

45.00

0.00

31/08/2023

August advertising: Invoice No. [protected]

(45.00)

I'm reaching out as the owner of Arshop LLC to share a frustrating experience I had recently while using Indeed. I decided to expand my team and hired a scheduler and a project manager via your platform. Everything seemed fine until about a week later when my account was blocked without any prior warning or explanation.

I tried reaching out through disputes, contact tickets, and multiple phone calls to customer service, but sadly, I received no response or clarity on why my account was blocked. It was especially frustrating when customer service claimed to have sent information via email, which I never received even after updating my email address.

The repercussions were significant, as Indeed's actions led to a hired scheduler not showing up for work after a message was sent to all applicants labeling our business as fraudulent. This has caused disruption and reputational harm to our legitimate business.