CB Furniture Stores IKEA Complaints #102-121

IKEA review: Refund

PatriciaRi of Brooklyn, US

Jan 05, 2021 8:16 pm UTC

I have two letters for two items that were cancelled in November 2020 and the letter states "You will be refunded on the same form of payment used to make your purchase, including any service fees and taxes, within 7 business days." I called in December and was given a BS excuse that it will take at 6 weeks. IKEA is using the covid public health crisis as an excuse to hold onto money and not issue refunds. I explained that the transaction is an electronic one that is done remotely and that I thought it was disgraceful and dishonest to tell people 7 days and then hold the money hostage. It is now Jan 2021 and still no refund. I will gladly provide all the refund details privately but with the numbers below IKEA can see they have not sent back my money.
Refund Reference Number: [protected]
Refund Reference Number: [protected]

Desired outcome: Refund plus interest

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