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CB Furniture Stores IKEA Complaints #102-121
IKEA

IKEA review: Refund

P
Author of the review
8:16 pm UTC

I have two letters for two items that were cancelled in November 2020 and the letter states "You will be refunded on the same form of payment used to make your purchase, including any service fees and taxes, within 7 business days." I called in December and was given a BS excuse that it will take at 6 weeks. IKEA is using the covid public health crisis as an excuse to hold onto money and not issue refunds. I explained that the transaction is an electronic one that is done remotely and that I thought it was disgraceful and dishonest to tell people 7 days and then hold the money hostage. It is now Jan 2021 and still no refund. I will gladly provide all the refund details privately but with the numbers below IKEA can see they have not sent back my money.
Refund Reference Number: [protected]
Refund Reference Number: [protected]

Desired outcome: Refund plus interest

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  1. IKEA Contacts

  2. IKEA phone numbers
    8800 234 5566
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    Russia
    800 4532
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    UAE
    +31 900 235 4532
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    Netherlands
    +1 (888) 888-4532
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    United States
    +1 (866) 866-4532
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    Canada
    +44 203 645 0015
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    United Kingdom
    +61 280 206 641
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    Australia
    +43 800 081 100
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    100%
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    Austria
    +32 27 191 922
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    Belgium
    +45 70 150 909
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    Denmark
    +358 934 829 400
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    Finland
    +33 969 362 006
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    100%
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    France
    +49 61 929 399 999
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    100%
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    Germany
    +353 15 413 300
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    Ireland
    +39 278 629 900
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    Italy
    +47 91 502 340
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    Norway
    +48 222 750 000
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    Poland
    +351 800 203 020
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    Portugal
    +34 900 400 922
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    Spain
    +46 775 700 500
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    Sweden
    +41 848 801 100
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    Switzerland
    +86 400 800 2345
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    China
    +852 31 250 888
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    Hong Kong
    +81 570 013 900
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    Japan
    +966 920 004 532
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    +65 67 866 868
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    Singapore
    +82 16 704 532
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    South Korea
    +886 412 8869
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    Taiwan
    +66 27 087 999
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    Thailand
    +1 (815) 592-4247
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    +1 (647) 746-4611
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    Marketing Communications Specialist Jordan
    +1 416 646 8182 ext:2305
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    National Public Relations Specialist
    More phone numbers
  3. IKEA emails
  4. IKEA address
    Olof Palmestraat 1, 2616 LN, Delft, Netherlands
  5. IKEA social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 13, 2026
  7. View all IKEA contacts
IKEA Category
IKEA is ranked 1 among 291 companies in the Furniture Stores category
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