The complaint has been investigated and
resolved to the customer's satisfactionResolved Ideal Image Laser Hair Removal — dishonest and unethical
resolved to the customer's satisfaction
Ideal image advertised heavily on most local radio stations. They advertised 50% for the month. When I called to get an idea of cost, the salesperson stated that every package is individual because everyone is different and there was no way she could give me an idea of cost; she could set up a free consultation. I had a consultation to have my underarm hair removed. She quoted me $1990 as the promotional 50% price and stated that it was the typical. She stated that it is 9 treatments, making it reasonable to believe that this was the typical process, not an individualized product. She printed out the contract and pointed out the places I needed to sign. I scanned over it asking a few questions. I should have read word for word. I asked if I could cancel anytime and she said I could. I chose to cancel after my first treatment because of the irritation to my skin. What she did not tell me, was that when I cancel, they charge way more for the single session than the original agreed pricing. Not to mention it took 3 days and over 10 phone calls to even get her on the phone! Ideal image is only out for money. They do not care about their clients. Proof positive... The cancelation contract makes you agree to not mention the contract or any of the situations surrounding the cancellation to any person or entity (Yes, I may be breaching my contract right now). I've not heard any unpaid positive endorsement for this company. I was a fool that failed to do adequate research and it cost me $398.