Ideal Image DevelopmentContract for services 5/2019

R Feb 20, 2021
This review was posted by
a verified customer
Verified customer

I contract for services in 5/2019. I was scheduled for ultherapy and it was successful. I was then scheduled for volume 4 treatments. I was told that should be enough. I had 3 treatments, calling that my base. I was never able to get further treatments calling the Raleigh office for follow ups and told if they had opening they could not leave me a message I would have to pick up the phone. I was never called from Raleigh. I called the Durham location for treatments they said they could do the fillers there, but had no openings. In Jan, I called for a refund, I was told no refunds. I went to the Raleigh location to discuss my options. We work our I thought options and treatment to start again. But that never happened. They made appointments for May 2020. That never happened they canceled. My contract says my treatment to be completed in 3 months of contract date. That has not happened. I have written BBB and Attorney general, they have suggested small claims court since I have made many attempts to resolve this issue with no satisfaction. Rhonda Bailey Remchak

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.