Ideal Image – Billing and deceptive sales practices

This company is fine until you try to get an appointment- then it’s a 3 month wait.
We called the national 1-800 number when we signed up and we were told we could use any location. Now we are told that we signed up with a local, now-unaffiliated “franchise” and we cannot use any of the 100 other locations. The patient no longer lives in the area and cannot use the local office.
Neither the local office nor the corporate office are willing to make this right and will not release us from the contract.