CB Insurance Services Humana Complaints #322-341

Humana review: claims

1 comment

Monica Lockridge of Montreal, CA

Dec 07, 2009 12:41 pm UTC

Verified customer

I changed jobs and Human said I would get a packet for a State of Continuation on my health coverage. I filled out the information to continue my health coverage and sent it in. Humana received the packet four days later and told me they could not process my application until they received the premium payment. I sent them the premium payment and now almost three weeks later Humana claimes they don't have the payment.
I'm sure Humana has the payment and is holding it so they don't have to pay the claims for the past 6 weeks.

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qscott86

26 comments

qscott86 of PR

Jun 30, 2010 7:48 pm UTC

Your account is laughable.. health insurance companies process many, many claims and many, many enrollments each day.. they don't have time or the desire to conspire to hold your money so they don't have to pay your claims.. they just don't have the resources to even do such a thing on a case by case basis.

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