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Hughes Network Systems Customer Care Service

Hughes Network Systems, LLC.

841 3 Fountains Drive Unit 248
Murray
Utah
United States - UT84107

Customer Support Phone Numbers

Phone:
+1 866 347 3292 10 10
 

Hughes Network Systems Complaints & Reviews

Hughes Network Systems / hughesnet internet service

Am
Amber York on Jan 15, 2018
I am Amber York a customer with Hughes Net for 5 months. I had Hughes Net installed in July 2017. While deciding what internet company to use I explained to the Customer Service Dept at Hughes Net the specific things I would need my internet to do. I also explained to them the number of...

HughesNet / satellite and customer service

Sh
Sherrie Strickland on Jan 10, 2018
Call center Apparantly is located in Pakistan or India-never able to speak to any native Americans with understandable English speaking skills. Some reps are rude, I have been hung up on but the worst complaints are the eating time to speak with a person usually 20 minutes or more and...

Hughes Network Systems / product and service does not work

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KarenBoyles on Jan 8, 2018
For the past month my husband and I have alternated calling, emailing and chatting to complain about our ability to watch netflix or any video using our hughesnet service. We have done everything they have asked, and spent countless hours on the phone to resolve. They never suggested they...

Hughes Network Systems / hughesnet internet

Ni
Niecy1972 on Jan 6, 2018
I am highly disappointed with the Hughes net service I never got to use. I didn't get my complete refund back then I was asked to send back an arm from a dish that is located at on my roof. I was told I would get phone calls back and never received one. I was told they did not know when...

Hughes Network Systems / internet service

Ai
aircommuter on Jan 5, 2018
I have had Hughes-net for several years because it is all that is available. It has been mostly poor service, it is up then down, it is always slow. Now comes Gen 5 advertised and sold as the fastest yet. It the slowest I have ever had. I tried multiple speed tests with a download going...

HughesNet / internet services not at all as "sold" to us

Ed
Eddie McArthur on Jan 4, 2018
We bought a sales pitch from Hughesnet promising faster service and the ability to route our cell phones through our internet (as we had with DSL). Not only is out internet very slow, we simply cannot use our cell phones. After a long phone conversation today (1/4/18) with Carl form...

Hughes Net / internet

Pi
pisonmedic on Dec 30, 2017
I was never told about a contract with this company and had problems within several weeks and called them and said a technician would get in touch within 24 hrs and no phone call then sent me a collection bill in the mail and I sent the modem back and was still charged. I was charged over...

Hughes Network Systems / installation

Lo
Loans2cops on Dec 27, 2017
I had Hughesnet service a couple years ago and still have the equipment on my house because the install guy drilled into my roof. The actual roof which is going to need replaced now because water is getting inside my house. When my husband got home and seen what he did he was beyond mad...

HughesNet / internet/phone

Ma
MartinB77 on Dec 26, 2017
I signed up for Hughesnet internet $79.99 a month plan. When I did, the salesman tried to sell me service insurance and phone service, but I declined, telling him I only wanted the 79.99 plan. When I got my fist bill, (after I paid for the equipment) it was 124.69. After spending 25 minute...

Hughes Network Systems / questionable billing habits...

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lydia strusz on Dec 26, 2017
I'm new to your company and was explained about tokens. My impression they were there if I were to run over my "metered" time. I purchased 3 (12/5/17-$9, 12/9/17-$15, and 12/15/17-$30) different times. Now my current bill (B1-319019099) has them included on the bill. This would be charging...

Hughes Network Systems / internet

Pa
Pam Burcie on Dec 14, 2017
I have had internet for maybe a month. I had to call very next day for poor reception. It has only gotten worse. I call and get CS agents I cannot understand. I want to cancel this unsatisfactory service. I have to use my phone data to stream anything. When watching, maybe 5secs of stream...

Hughes Network Systems / wifi

Co
Colleen Wamhoff on Dec 13, 2017
I dont know if this will reach the head office but I am here see what you as a company are willing to do about my wi fi. I have had your system for a couple months and a week ago it went out and I have had no service since then. I have called repeatedly and they tell me to call back in 24...

Hughes Network Systems / phone service

Ch
Charles William on Dec 9, 2017
Hughes Network (866)636-0012 First off before we ever let them put it in. We were told our phone company no longer serviced our area. Which was not true we later found out. We were also told we could keep our number. After many complaints we were told they didn't know why but it couldn't be...

Hughes Net / internet/wifi

Pa
PattyC50 on Dec 7, 2017
I have attached an outline of all of the problems my husband and i have had since contracting with hughes network through our dish network bundle. We have made numerous phone calls in an attempt to get the problem resolved, as you can see by the outline, and because we received no...

Hughes Network Systems / phone and internet

Pd
Pdjsherer on Nov 27, 2017
We bought into hughsnet last year because we live in the mountains where cell service is impossible. Its been a nightmare of lies and deception. They claim if you use all your monthly dara that your phone will still work, thats not true. This has happened to us 2 times now and both timed...

Hughes Network Systems / wifi

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lyda wilson on Nov 25, 2017
I have had your wifi service for 7 or 8 months now and it has been working well with some slowness until now. Now this month (the new month has been on for About a week today is 11/25/17) it's basically completely slow it will not stream one episode of Netflix it will load internet page...

HughesNet / modem box

Ed
edith_shrp on Nov 21, 2017
I just moved to Missouri with my family and was trying to find the best deal on cable and internet when I ran across hughesnet. I found their prices to be reasonable and they actually worked with my cable provider so I signed up for their services. I was hooked up to the service this last...

Hughes Network Systems / internet and phone service

Wi
William Vann on Nov 20, 2017
I'm new customer, (less then 1 month). Just moved to Maryland. When I called about electrical service, (power) I was transferred to agents from companies trying to get me to buy their services. One of these services was Hughes-net communications. I didn't know any better so I agreed to use...

Hughes Network Systems / representative

An
Angel1960 on Nov 16, 2017
My fiancé called Hughes Net and they were extremely rude to him!! They were trying to rush him threw and just wanted his credit card number without fully explaining everything to him.. They made smart remarks and my fiancé was extremely upset with the whole thing.. He hung up needless to say...

Hughes Network Systems / internet service provider

De
Debbie Lemmons on Nov 13, 2017
I signed up for the Hughes.net service for 2 years. At the end of that 2years, I tried to cancel. I was told over 3 times that I could cancel in May 2017. When I called in May, I was told I could not cancel until August 2017 but they'd be happy to drop my bill down some. I called in August...

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