The complaint has been investigated and
resolved to the customer's satisfactionResolved Huggies — diapers
resolved to the customer's satisfaction
After weeks of trying to narrow down what could be causing my2yr old sons sudden severe allergy outbreaks my daycare provider shared that she too used Huggies and started having problems with a lot of rashes with her son since the middle of February. Looking into some mom groups online she discovered that there were more complaints from other moms of Huggies diapers causing allergy outbreaks. One mom says she discovered that Huggies made a formula change in their diapers in January of 2010, just around a month before each of us started having issues with these sudden rashes. For some they are medium-regular looking diaper rashes but for my son it's severe. He scratches around his waist and then anyplace his fingers touch cause further blister looking outbreak. It's been a nightmare for us trying to pin down what's caused this for him. I'm very angry with Huggies for not testing this new formula better before stocking store shelves with it. Probably not all kids will be affected but my son who's been extremely healthy--NEVER had allergies before; is reacting in a severe all body blistering effect. Huggies should have put something on their box...some kind of warning to parents that they changed this chemical makeup of the diapers and allergic rashes are possible. Luckily my son is old enough we're going radical potty training, but what about those people out there with younger kids? Please pass it on if your friend, or relatives kids are having sudden allergy problems that don't make sense, try changing away from Huggies to see if the rashes stop. If they do...complain! We have to voice this problem in order for them to hear us and change back to a safe formula. I have a picture but my printer isn't working for me to scan it and put it here.