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Gymboree Complaints & Reviews

Gymboree / service

Ma
Mark Spencer 8 on Jun 26, 2018

My child goes to Gymboree Malaysia Bangsar village 2 at Jalan Telawi 1, Bangsar Baru. He is being made fun of by the Teachers. Like they call him lil big and stuff about his size. I am not happy with that. I don't want to name the teachers. But it's highly disappointing that such a big...

Gymboree / clothes quality

Ma
maddyrambo on May 21, 2018

I am a regular customer of Gymboree clothes for my daughter. I am very disappointed with the quality of the clothes since during my purchase last couple of times. One warm fleece lined legging was having a big rip at the back of the pant which I noticed after coming home. The other time...

Gymboree / rude and defensive store manager

Dd
D. Dobbins on May 2, 2018

When my daughter took some clothing back to exchange for size 6-12 months instead of the ones the manager sold me the night before ( which she said would fit a 12 mo.but were actually sized for an 18 mo.old) the manager was very rude and defensive. My daughter had spoken on phone with...

Gymboree / store manager

Ro
robin aaron on Apr 19, 2018

they posted they were hiring and so apply and then had interview and told me she would call me when there more hours and she was looking for someone to work 6 to 12 hours a week and I told her I would be willing do that and she would call. I emailed them about me not hearing anything and...

Gymboree / manager of crazy 8 in taylor michigan

Du
duncan313 on Mar 31, 2018

I was in your crazy 8 store at south land mall in Taylor mi. The whole time in there I heard the manager yelling and degrading the sales associate. I then asked the manager if she had a certain size in the back her response to me was " I don't have time to look." I told her thank you and...

Gymboree / gymbucks

Gl
Gladys Scozzari on Feb 19, 2018

I made a purchase on 11/16/2017, in the amount of $195.68, which earned me a $75.00 GymBucks certificate. The transaction # is 46*2*271720, Store # 46, Operator: Gabriela at 1:36 pm. The GymBucks # is 600649 38727 1411 5984. Pin # 8675. To be redeemed between January 18 - 28, 2018. Here is my...

Gymboree / unauthorized purchase on 2/7/2018

Il
Ilana Harwayne-Gidansky on Feb 8, 2018

February 8, 2018 Gymboree Consumer Complaint Division 71 Stevenson St #2200 San Francisco, CA Dear Madam or Sir: On February 7, 2018, I received a fraudulent order through my email address (ilanahg@gmail.com) this evening. I logged in and tried to cancel it, (in addition to changing my...

Gymboree / service

La
Lauren Miles on Jan 21, 2018

Assistant Manager Sarah P-Perra is very unprofessional. I worked for the Gymboree corporation for 4+ years. She got hired as I was leaving to pursue a new career after graduating college. There is too many things to type here on why she is not a good fit for Gymboree. Here are a couple...

Gymboree / gymboree website

Ha
Hasnaa2018 on Jan 4, 2018

Hi there, since the new change of the Gymboree website a couple months ago, I have a problem to purchase on line; I often buy on line for my 3 kids because it's convenient for me, but now I am so mad of the changes in the website, it's so slow to download the pictures of the items, thing...

Gymboree / customer service

Ll
Lllalita on Jan 2, 2018

I cancelled my order for which I got cancellation confirmation email also after cancelling the order and it says "your order has been cancelled". 10 hours later I got another email which says "your order has shipped" I called customer service and rep. Told me that its not cancelled and...

Gymboree / online ordering and customer support.

Vi
Viola Rose on Dec 22, 2017

During the Black Friday sale 2017 I ordered $250 worth of merchandise. The tracking number didn't work properly. When the package came, I found out that Gymboree had charged the shipping to me twice and that the additional charges (which I've never been charged before) were $109. I sent the...

Gymboree / return

Ke
Keard110 on Dec 18, 2017

ReturnI have been a loyal customer at Gymboree for 6 -7 tears now. Buy there regularly for my littke he geandkids. I was absolutely delight with your stores the first few years I shoooed there. Quality and service and reasonable sales justified the priciiness. Last couple years feel...

Gymboree / online ordering and customer service

Db
dbd29 on Dec 8, 2017

I have been trying to enter a order for two days. This morning, I tried again and it seems to go through but I never get a confirmation. Looked in my "orders" and can not see where today's is entered. Checked credit card and charges are there as pending. Called "Customer Service", spent 30...

Gymboree / service in richdale center minnetonka, mn

Ol
Olena Gaida on Dec 7, 2017

Hey, Guys. My name is Olena. I been your customer since for the last 3 years. Today I was super exciting. My daughter turning 5, so I decided to get cute outfit for her. Unfortunately was pretty upset to leave your store with no purchases. One of your employee was "tired to be pregnant and...

Gymboree / employee accusing me of being a shoplifter

Gy
gymbo2017 on Dec 5, 2017

I was in the store at Wolfchase Galleria shopping for my kids when the manager on duty yelled out and accused me of being a shoplifter. She yelled out in front of other customers. And then proceeded to chase me outside of the store grabbing me by the arm . I have never stolen anything in...

Gymboree / publicity

An
annagpk on Nov 23, 2017

Last week I started receiving Gymboree emails with promotions, although I never signed up for them. When I tried to make a purchase, I think on Nov 20th, some buttons on their web-site didn't work, and I could not enter the postal code. I sent them two emails, but got no reply. Then I...

Gymboree / poor customer service at gymboree outlet, aurora, il

Cu
customersssk on Nov 22, 2017

Went to the Gymboree Outlet in Aurora, IL on Nov 22, 2017. The customer service representative was very rude and when asked for pricing of the products in store, the representative did not bother to provide additional details on general promotions and expected me to look at each and every...

Gymboree / do not order online from canada

Ge
geergaana on Nov 16, 2017

In the last 3 days I have being on hold for more than 1.5 hours with customer service.They are not able to help...the mistake that Gymboree made is that my total $ 160 is not reflecting with the commercial invoice $280 .I have never received a confirmation email saying that they r shipping...

Gymboree / unable to log in

Pa
Paola Kogan on Nov 14, 2017

Date: 12 november to 14 november. I am unable to log in after a lot of attempts. Whenever I tried to log in the following text appears : Sorry, this does not match our records. Check your spelling and try again. I tried to reset my password by submitting my e mail to create a new password...

Gymboree / baby items

Da
Danita G. on Nov 13, 2017

On November 06, 2017 I ordered some items for my sixth month old... It's been beyond 2 weeks and I still haven't received my items. So I go to look for the tracking number and they deleted all my info out of my account. And everytime I put my password in it says info is invalid or...