HTC — Repair Department
I have a M8 and sent it in for repair on 3/24/2015, it is now 4/3/2015 and both the customer service department and the repair department can't tell me where my phone is. They said this happens and the repair department gets backed up. It's a cool phone as long as it never has to be repaired. I am going back to Apple where I can go to the local store or mail it and have it back before 10 days. HTC this has been the WORST experience ever.