Hotterreturn of parcel

N
This review was posted by
a verified customer
Verified customer

Second email sent via email to Hotter.

Order number - WO21363238
This is the second time emailing yourselves, as had no response to my email sent on Monday! I refuse to call again and be left on hold for 30 mins, I've had unsatisfactory replies from your courier company, in response to the return I made a week ago! I've had no response from yourselves to say you've received the return, I've had no refund, I'm out of pocket! Have you received the return and where is my refund!? If I don't have a response I will take this further to trading standards, appalling and disgusting service from yourselves! The item was a bday present be sure to never use you again!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.