The complaint has been investigated and
resolved to the customer's satisfactionResolved Hotels.com — scam and lies
resolved to the customer's satisfaction
I am of European nationality and living in France. I have not been in the US for more than 10 years, nor do I plan to do so in the near future, and therefore I certainly won't make a hotelbooking in the US. So I was very much surprised to discover a charge on my credit card accounts from IAN Travel Services, dated 12-08-2008 for an amount of 1657, 36 in dollars, concerning a hotelbooking in the US. All my other charges are always in euro's, so I instantly presumed some form of of fraud. I called my credit card company and reported the charge as fradulent and immediately closed my account. Unfortunately, due to circumstances, there were more than 30 days past by, before I discovered the fraud, so I won't be compensated by the insurance of my credit card company.
The reason of filing my report is to make clear that, where it concerns Hotels.com - IAN Travel Services, you don't need to make an internet booking, in order to to be charged fraudulently and consumers should be aware that that this credit card fraud is a worlwide problem.
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