Hoover sent me a ONEPWR Blade MAX in February 2023 as a warranty replacement for a discontinued Oreck POD. I had asked Oreck in writing to pay more for an Oreck Elevate model, but Hoover arrived without notice or agreement and squeaked on its first use. Oreck refused to take it back or offer another replacement.
In 2025, the Hoover hose broke. Under ticket #23756721312, Hoover denied warranty coverage using my original May 2021 Oreck purchase date instead of the February 2023 replacement date. This made the replacement effectively out of warranty when it failed.
I am seeking a reliable corded Oreck or equivalent replacement with valid warranty coverage, or appropriate reimbursement.
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