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1.1 308 Reviews

Hoobly Complaints Summary

1 Resolved
306 Unresolved
Our verdict: Engaging with Hoobly at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Hoobly reviews & complaints 308

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E
7:05 pm EST

Hoobly Woman selling sick pups

There is a woman Nelda Sue Ellis and her daughter Chelsey Lynn Ellis selling sick pups on hoobly craigslist and LSN . They have been doing this for years. I emailed the man that runs Hoobly and he said he doesn't care what people sell on the site. I told him that they were targeting seniors he said he doesn't care. The bowling green ky humane society is even aware of them and has been for years. This site needs to be taken down or held responsible since it lets people do this

Desired outcome: Something to be done

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4:23 pm EST
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Hoobly F1 Labradoodle ad

I have an ad on here for f1 labradoodles and you removed my ad. It seem to have happen right after I received a google request codes and I wouldn't do it. That is a scam. Yet I get removed. And now when I try to repost it I can't go under pets and animals animals and pets etc. The only way I can post an ad is under stuffed animals. Why?

Okay you sent an email back and it seems like you're missing information what more do you want? Tell me what it is cuz I have no idea

Desired outcome: I would like someone emails or somebody to tell me who these people are and if I can answer them if they're actually legit

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4:47 pm EST

Hoobly Format

Customers cannot find our ad for our Siamese Kittens without jumping through so many Hoops.
I have been taking a screenshot & attaching to their messages because they can't find it.
We used to go to Hoobly, then cat breed. Once I selected that site it stayed and would go back to that site where I left it. It's like first time you got on every time you go on.
Why make it difficult for those searching for a Siamese Kitten as well as other items.

Desired outcome: Make it easier to find Siamese Cats

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5:48 pm EDT
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Hoobly Puppy

I was recently scammed on your website from an individual claiming they were selling havanese puppies. I sent $50 to a cash app to hold one of the puppies. I sent the money on November 26th, and the individuals account was $lovelifelaugh1. I would appreciate if I could get my $50 back.

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2:40 pm EST

Hoobly Cyber bullying and harassment

I have tried to post my puppies. I had a issue with a person claiming I stole embarks and made a post about me. I have filed a harassment charge against this person and we have filed report in Madison county jackson Tennessee. This person is cyber bully and she's has flagged all my post and talked lies about us. We don't even know her. I had my account closed because of her which I'm the victim. It's incredible that you guys have let her bash me and I will also give the police screenshot of these seems you guys haven't done nothing about it. I have wrote multiple messages and nothing has been done.

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8:33 pm EST
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Hoobly Ad to sell yorkie puppy

The ad by Bradley Morwell advertising he has a 11 week Yorkie that's a male ($700) he named Sniper and a female ($650) he named Icy for sale is a scam. All negotiations are via text msg or e-mails, he states he had no intention on selling the 2 Yorkie puppies, but he said he works long, odd hours and they are left in a crate pretty much all day. When asked if he is an AKC registered breeder he states he is not the breeder, the breeder was his wife and he lost her in a simple surgical procedure and he states it got too difficult having the 2 puppies which he said both are potty and crate trained. All payments are done through "Zelle" and he emphasizes over & over to make sure we use the information he sent regarding the Zelle account. The $700 fee for the male we sent to "his" Zelle acct. came back confirmed but under a different name. The name Lorenzo Graham appears, when asked who Lorenzo is he says it's his cousin who lives with him sometimes. When we purchased the puppy it showed he lived in Canton, MI, but after he received 1st payment he texted he moved to Houghton Lake and he knows that's far for us to drive, he tells us he has a delivery service he's used for yrs that will deliver the dog to our front door, we agreed to this. He said delivery service will contact us the night before to arrange the time of delivery and to confirm address, etc. We agreed that we wanted to take possession of puppy on Sat. Nov 7, Bradley confirmed this was fine 2 different times. Sat. Nov 7 in the AM we texted him to inform him we have not heard from delivery service, he said he would call them and shortly after we received a text from Bradley stating the dog had to be in a special travel vented crate and the crate he took to the delivery service he was told those type can't be used anymore and sent 3 pictures of crates, all different prices. Bradley told us the cost of the crate will be 100% refunded to us when he delivers puppy, we chose the least expensive one, that was $1, 000. Bradley again told us to make sure we use only the number and information we sent the $700 through Zelle. Shortly after we sent the $1, 000 and got a confirmation number Bradley sent a text saying, "Hey have you people sent the money yet, Sniper can't be delivered until we receive the confirmation you sent the $1, 000, we told him we did and we got a confirmation it went through so he should be receiving a confirmation". Approximately 15-20 min later we received a text stating they received the $1, 000 and Sniper would be leaving soon. About 30 mins later we got yet another text from Bradley stating the vet that travels with the pups gives them a shot to relax them, we have to send $600 for the vaccine and will be reimbursed in full when Sniper is delivered, at this time we asked when Sniper will be delivered, the "owner of the delivery service" calls us, has a very strong Italian accent & told us he can't give exact time because there's 25 puppies he has to deliver and Sniper will be the last one. This is when we knew this was a scam and stated to this man we are on to him and Bradley, we said as far as we know you could be one person, including the "so-called cousin" Lorenzo who all the money has gone to thus far, this man told us its not a scam and Sniper will be at our house in 30 minutes. Needless to say, we told him he just verified with the comment that Sniper would be at our house in 30 minutes but when he called to tell us we had to send $600 for the vaccine, that's when we were told by them they have 25 puppies, and they couldn't give a time when Sniper would be delivered. He hung up on us, we tried calling back but the number we'd been calling all of a sudden stated this number is no longer in service. About 20-30 mins later we received a text from Bradley stating Sniper wasn't feeling well and the vet had to give him a shot right away and we had to send $400 to the Zelle acct but that wasn't refundable. This is when we told them the scam is over, we told them we were calling the police and filing a fraud report and they'll deal with the police from this point on. We did call our local police, they came to the house, took a report and a copy of all the text msg., e-mails, confirmations from Zelle with the amount of money sent along with all the confirmation numbers and Lorenzo Graham's name. The police said an inspector would be assigned to the case and would be calling us Monday, Nov. 9, which he did. We also went to the bank, this bank does deal with Zelle so they said with all the information we gave them, they will be able to start a fraud file, and they will use the confirmation numbers to locate whoever Lorenzo Graham is. The police asked if we plan on bringing charges against all involved once they are located, we said most definitely. Bradley Morwell still has the ad on Hoobly.com and before he scams money from any other people, Hoobly.com needs to remove his ad and not allow him to advertise on their website and if it's possible, Hoobly.com should bring charges against this man and the others that were in on this scam with him.

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JAX27330
Sanford, NC, US
Jan 06, 2021 9:51 am EST

I am sorry for the hell you went through. I sell puppies occasionally on Hoobly.com and I have had internet trolls saying the nastiest things to me like my dog has a disease it didn't have, I don't care about animals, etc. I do rescue work. I am in a rural area and they just dump the animals over the fence. I do everything holistically and I have had people saying the nastiest things they could think of because I used holistic ways to deal with insects which are plentiful in a rural area. My animals are dewormed but they are not poisoned. They are shampooed with shampoos that don't dry out their skin and sprayed with holistic tick/mosquito/flea spray that stops the bugs just as well as more poison-based insectisides. I love my animals and I put them first. I resent people thinking that I wouldn't.

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4:02 am EST

Hoobly My puppy for sale

I had someone "Levsteb" want to buy my puppy. The puppy is for sale for $300. They sent a check for $2, 500 check. Tried to cash it. It was a fraud check. I left a message for them not to contact me anymore. I have text messages on my phone to confirm the fraud. They wanted me to send them the difference between $2, 500 minus the $300. I read that this happens on the Hoobley website.

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11:26 am EST

Hoobly Registration

I was a hoobly member for years, and then let my account go dormant a while. I have tried numerous times to either sign into old account or register a new one. When I put username, and email, hit enter, it comes up and says enter your town at top... No place to enter that.

Meanwhile, I can't even respond to an ad without the ability to sign in. I need someone to help me register for hoobly

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1:18 pm EDT

Hoobly Siamese cat ad

I answered an add to buy a female Siamese kitten. They said they had 2 available and wanted a deposit to hold the cat. I sent $125 to [protected]@gmail through googlepay. we set up an appt to retrieve the cat after 2 weeks of sending me pics and video of the cat. I paid the remaining, a total of $300 they never showed and never anwered the phone or texts again. [protected]. They reposted the add 2 days later and are still trying to scam people.

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2:58 pm EDT

Hoobly kitten

Do not buy anything from this site they will scam you!
do not buy from jazzi [protected] . She says she has kittens.
10-16-2020 .

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8:29 am EDT

Hoobly Puppy not received by cclbrwnttkk (Cecil Browne @[protected])

Deposit of $350 was sent to Hoobly member cclbrwnttkk on 9/6/2020 for a German Shepherd puppy. Confirmed via text message that seller had received the deposit. As of 9/17/2020 I have not heard back and I do not have a puppy. This user has been since been banned on Hoobly but continues to ripoff people. He is a complete fraud. Beware.

Here is the ad on Hoobly minus the pictures:

ready to go to new homes 9/15

AKC Registered and come with papers.

First Set Of Shot's, Worming's @ 2, 4, 6, weeks Old

Stool's Checked & Vet Checked Before Leaving.

Puppies Are Raised In Our Home, Friendly, Outgoing, Socialized With Dog's, Cat's, Kid's.

HALF OF FULL PRICE ($350) must be DEPOSITED to be placed on list to reserve a puppy, remainder due at pick up

SHIPPING ALSO AVAILABLE !

text [protected] for more information and pics

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1:03 am EDT
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Hoobly access coded never work

NO matter what access codes you send Me, they never work! I have tried several times to send messages to sellers, and then am told that access codes are sent, which they are, but they never work! my e-mail is:

janis.[protected]@yahoo.com

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4:51 pm EDT

Hoobly Gave deposit for puppy ad, no such puppy

On 8/14/20 went to hoobly to look for puppies. Found a breeder that was in my area. Emailed and texted the person. They told me that the puppies were still available, asked if I had a facebook account, I said not a personal one but my husband does, anyway went through there and paid the deposit. The next day texted and asked if I could get a current picture of the puppy and got a generic pic. Asked for what she was doing right there and now for a picture and he said I already sent you one, never gave me an updated pic. Havent heard from him since.

Name is andy wull
Website or email is toolovleydoxiea

On hoobly the ad is currently under review

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10:15 pm EDT

Hoobly Puppy purchase

I purchased a puppy and it was advertised as an AKC registry pup. Was told at pickup wishing I had to drive 3 hours for, that due to covid it was taking a little bit longer to get the litter papers back. Which I shouldn't have walked away without a pedigree and I get that now but she has given me the run around for months and now she has stopped talking to me all together and she is now selling more pups from another breed the same way. I just want buyers to beware of this seller because her intentions are not good at all.

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Nanzee4
Taylor, US
Aug 11, 2022 11:19 pm EDT
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Have signed in per instructions and you sent number verification. I want to contact this seller about puppy but it doesn't send messages. Keeps wanting me to sign in again. How can you buy a puppy if you can't contact the seller. What am I doing wrong?

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8:03 am EDT

Hoobly Purchased a puppy

Purchased a puppy from Lengachers in Grabill, IN. Was told she had been seen by a vet and had vaccines. The first night we brought her home, I found moving worms in her stool. Took her to the vet the next day, and they found hookworms, tapeworms, and Taxidea. The vet said there was no excuse for this, and conditions were probably very dirty. Very poor communication from this breeder when I had questions during the whole process of purchasing the puppy. I would avoid purchasing any animals from this breeder.

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2:54 pm EDT

Hoobly User give false information

User "Sweetbabies" posted ad for Saint Bernard x Border Collie mix. I met and purchased a female puppy.
Seller provided proof of vaccinations on a veterinary receipt. Veteranary and address on receipt do not exists. Puppy had severe worms and parvovirus. Seller doesn't respond to calls or text.

Also Florida requires a health certificate. Seller said puppy came from Georgia, explaining why Veteranary receipt was from Georgia. My Veteranary stated the puppy requires a certificate of travel from Georgia AND a Florida health certificate.

"Sweetbabies" lied about everything. Probably lied about the mix.

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10:41 am EST
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Hoobly Classified Dog- Yorkie

Contacted seller about a yorkie they had. Agreed to purchase for $500, we paid deposit of $150 on monday. On Wednesday, we paid $250. On Friday, she contacted my husband and stated the vet bill was $147. My husband sent the additional $147, the same day, after my husband sent the additional money, I went into my hoobly account messages and there was a new notification on messages that she had been banned. It's sunday and we're on our way to pick up puppy. She messaged and asked for $45 for gas. We refused to send it to her. She sent a message that she's stranded and can't meet us with the puppies because we won't send her ANOTHER $45. We have contacted Google pay and are proceeding with a fraud complaint. Total amount $647.

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11:28 am EST
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Hoobly Advertising page

I have tried to change my password numerous times to log into your site. Everytime I try to register the site says I am already registered. When I try to change my password it tells me my e-mail does not exist? Why this continues everytime I try is beyond me. We were looking to purchase a dog from one of your clients, but cannot due to your glitches in your web site.

Thank You

David McCoy
[protected]@chartermi.net

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5:19 am EST
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Hoobly puppy’s

Be aware of carleyboutique in mi selling sick puppys. Suspected puppy mill as she has three different litters of dogs. These dogs are sick do not purchase from this seller. The dogs are some form of toy pomerian breed. Don't be lured in by the cheap price. You will spend thousands trying to save a sick puppy that never had a chance anyway. Save yourself the disappointment.

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8:12 pm EST

Hoobly chocolate lab puppy scam

Responded to a Hoobly Ad f(saw the same as on Craigslist) or chocolate lab puppies. The owner "Elle Flynn" sent videos and pictures as I requested them. We checked them through google images and found them to be original. Seemed legit and since we were hesitant, she offered a refundable deposit which we sent through google pay. I asked to see a copy of mother and father's registration and she sent me one from a dog in Idaho. I called and spoke directly with that dog breeder, who had no idea who this person was. We requested a refund and she ghosted us.
This is the information she provided:
The name on the pseudo-contract is "Elle Flynn". The associated phone number is +1 (321) 244-6401.
The email address used is elleflynn14@gmail.com

The address listed on the deposit receipt is:

909 Chapel Oaks Court, Winter Garden, Florida, 34787

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Emily Haney
, US
Mar 04, 2020 2:20 pm EST

The same exact thing just happened to me. The name and address are different, but I'm sure it's the same person. I realized it was a scam when I searched the address and saw it's listed on Zillow available to rent.

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Hoobly Customer Reviews Overview

Hoobly is a popular online classifieds platform that has been gaining popularity among users in recent years. The website offers a wide range of categories for users to buy and sell items, including pets, cars, electronics, and more.

One of the most significant advantages of Hoobly is its user-friendly interface, which makes it easy for users to navigate and find what they are looking for. The website also offers a robust search function that allows users to filter their search results by location, price, and category.

Another positive aspect of Hoobly is its active community of users. Many users have reported positive experiences with buying and selling items on the platform, with some even stating that they have found rare or hard-to-find items on the website.

Hoobly also offers a secure platform for users to conduct transactions. The website has a built-in messaging system that allows buyers and sellers to communicate directly, and users can also report any suspicious activity to the website's support team.

Overall, Hoobly is a reliable and user-friendly platform for buying and selling items online. With its active community of users, robust search function, and secure platform, it is no surprise that the website has received positive reviews from many users.

Hoobly In-depth Review

Overall Rating: 4.5/5

Website Design and User Experience: Hoobly's website design is clean and user-friendly, making it easy to navigate and find what you're looking for. The search function is efficient and the overall user experience is smooth.

Business Category and Industry: Hoobly caters to a wide range of business categories and industries, including pets, vehicles, real estate, and more. Whatever you're in the market for, chances are you'll find it on Hoobly.

Range of Products/Services Offered: Hoobly offers an extensive range of products and services, from pets and vehicles to electronics and home goods. The variety is impressive, ensuring that there's something for everyone.

Pricing and Value for Money: Hoobly offers competitive pricing and great value for money. The prices are reasonable and often lower than what you would find elsewhere, making it a cost-effective choice for buyers.

Customer Service and Support: Hoobly provides excellent customer service and support. Their team is responsive and helpful, addressing any queries or concerns promptly. They go above and beyond to ensure customer satisfaction.

Trustworthiness and Security: Hoobly is a trustworthy platform with robust security measures in place. They prioritize user safety and take steps to protect personal information and transactions, giving users peace of mind.

Shipping and Delivery: Hoobly offers reliable shipping and delivery services. Sellers are prompt in dispatching orders, and the delivery process is efficient. Users can expect their purchases to arrive in a timely manner.

Return and Refund Policy: Hoobly has a fair and transparent return and refund policy. If a buyer is not satisfied with their purchase, they can initiate a return and receive a refund, provided they meet the specified criteria.

Customer Reviews and Testimonials: Hoobly has received positive customer reviews and testimonials. Users appreciate the platform's ease of use, wide selection, and reliable service. The positive feedback is a testament to Hoobly's quality.

Social Media Presence and Engagement: Hoobly has a strong social media presence and actively engages with its audience. They regularly post updates, respond to comments, and run promotions, creating a vibrant online community.

Additional Features and Benefits: Hoobly offers additional features and benefits, such as advanced search filters, saved searches, and the option to create alerts. These features enhance the user experience and make finding desired items easier.

Competitor Comparison: Compared to its competitors, Hoobly stands out for its extensive range of products, competitive pricing, and excellent customer service. It consistently delivers a superior experience, making it a top choice for buyers.

Pros and Cons:

  • Pros: Wide range of products, competitive pricing, excellent customer service, user-friendly website design, robust security measures, reliable shipping and delivery.
  • Cons: Limited international presence, occasional listing inaccuracies.

Conclusion and Recommendation: Overall, Hoobly is a highly recommended platform for buying and selling. With its user-friendly interface, extensive product range, competitive pricing, and excellent customer service, it provides a seamless experience for users. Whether you're looking for a pet, a vehicle, or any other product, Hoobly is a reliable choice.

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