Hoobly’s earns a 1.1-star rating from 2 reviews and 310 complaints, showing that the majority of users are dissatisfied with classifieds experience.
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Account security
I have been having a problem with logging into my account and finding myself into someone else's account! I happen to know of this person through FB and I am pretty sure they aren't some kind of hacker so why is this happening?! I have deleted my emails and used new emails and it never seems to fail, as soon as this other person looks at her account, her profile is showing up as mine on MY COMPUTER!
Recommendation: Watch your account and info!
Happy ad poster
Hello everyone, I just wanted to share my positive experience so far posting my beautiful fur babies on this site. Fortunately I've had a great experience. I have posted on other sites as well. This site though I have gotten the most responses and results from the responses. I would definitely recommend this site for future sellers and buyers. I'm happy my fur babies are going to great homes. It's a good feeling. I have yet to endure a possible scammer, I know they're out there. I'm on the lookout. There's always a possibility, which ruins the experience for everyone. However some positive feedback is always a pleasure to see too. 😊🙏
Recommendation: I'd recommend this site, so far so good 😊
Hoobly Complaints 310
An answer to my ad for yorkie puppies. it was horrible language and wishing that I would die of cancer. the name for this person is.
I received this answer to day about my yorkies for sale. "die of cancer you nasty Puppy Mill breeder those pictures tell the story about how those animals are treated you [censored]ing [censored]. by nnmlh0827 This is uncalled for and I want them blocked from my account, please.nnmlh0827
die of cancer you nasty puppy mill breeder! those pictures tell the whole story about how those animals are treated you [censored]ing [censored]
Wed, Dec 4, 2024 @ 2:35pm
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Cannot place ads in hoobly either their server is down or some other problem
I've tried placing ads for my kittens for 3 weeks now and all I get is a message saying their IP to their computer is not working if this is a mistake please contact hoobly. I've tried to place ads in all week long and goes nowhere they disappear I don't know what their problem is or what's going on with their company but I've been a customer for over 10 years selling my kittens and now I can't put the ads in it's not an issue with my computer I've had it fully cleaned out and have the virus protection on also a hack protection so I don't know what's going on with them but I really would like to place my ads in there I feel it's on their end
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I've tried for 3 weeks to put ads in hoobly.com they won't go through they're not listed I get a message saying their IP address cannot be used if this is a mistake contact hoobly well I've tried contacting hoobly and have no results it's been 3 weeks now I would like to place my ads in hoobly i to sell my kittens they're getting older. I've been a customer of hoobly for at least 8 to 10 years. I have my computer with antivirus and also hacker proof it's not on my end it's their system please help.
Please help get their server on track or whatever their problem is at their site so I can place my ads in hoobly thank you
Please fix your server or whatever your problem is on your end so I can place my ads in the internet to sell my kittens. I've had my computer fully checked over cleaned out and antivirus protection Plus hacker protection it's not on my end it's your end please fix it so I can put my ads in for my kittens and sell them
I'm interested in a dog and when I try to message the owner it won't connect. It says sent code to email & I get nothing. Can't login Nothing! Been doing this for the last 3 months now.
This is a real mess, isn't it? You've been a loyal customer for over 10 years, and now you can't even place your ads. It's not your computer — it's clearly their issue. My advice? Don't take this lying down. Get in touch with Hoobly's support directly and demand they fix the problem immediately. You've been a dedicated customer, and they need to respect that. Make sure they understand you won't stop until they resolve this. Keep pushing, stay firm, and don't let them off the hook until your ads are up and running again.
Product / Pet
I responded to a baby bird listing on Hoobly . He is listed to be a member for 3 years . Therefore I felt it wasn’t a scam.
I paid him from Zelle on Saturday 7/6/24 .
There were many text back and forth that day including photos and video of the baby bird. He currently
has other listings as well including puppies on Hoobly ..
His contact information is Steve and Karen Aguilera.
[protected]@icloud.com
Phone [protected]
Macawconcepts is his user name .
Under photos I will include his ad
I contacted both my bank and Zelle yesterday 7/7/24.
I informed them of the scam.
I’m informing Hoobly so they can remove his listings and block him to protect the public ..
Claimed loss: $2600.
Desired outcome: Being reimbursed . Reverse the payment .
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Did you get the bird or your money back
Did you get your money back
member damina25
I was in contact with this person, that then went to text messages. We agreed on a puppy I wanted to purchase. I put money down and then she had one issue after another, hot water heater exploded, was in a car accident, etc. I sent her additional money to help with her bills in the promise she would meet me half way that weekend for me to pick up the puppy and pay the remainder of the fee. I spoke with her everyday, including sunday, the day of pick up. Her last message was we hit the highway and but need to stop for gas. I drove over 2 hours and she stopped responding, never showed up and hasnt responded since. She has multiple ads running now to scam more people. I am happy to provide screen shots of the conversations.
Claimed loss: $225 and $50 in gas and 4+ hours of time
Desired outcome: I want my money back
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***Correction, the user name was domina25, I had a typo in the original complaint
Premium papillon pups posted as classified on hoobly
Type of a scam Other
Premium Papillon
Premium Papillon Pups website premiumpapipillonspup.com is a scam
And Family Raised Papillons phone number [protected] with the name of Josh Freeman is a total scam, both are the same scammer, listed as Josh Freeman, he has puppies Named Prince, Luna, Ken, Louie, Happy, Pixie, Amy, Lowen. The Puppies he claimed were born on August 14th, The Website looks legit, and well I actually did initially send the deposit for the pup via Zelle, however when i looked at the text message I noted that the name on my Text Message was Family Raised Papillons as a name, that threw up a red Flag, i quickly googled and found that this was a scam site, as other people earlier this year was trying to buy some of these pups. I immediately called the bank cancelling the Zelle payment. Before I did what he asked which was get a screen shot to prove I had paid. So thank goodness I was not out of any money.
Look at the website address… He misspelled Papillon! Be careful this is a Scam site…. What is sad I lost my little Papillon in August, and fell in love with “Prince”
Claimed loss: no loss, did not proceed with purchase
Desired outcome: remove Premium Papillon Pubs from Hoobly classifieds
Facebook group using hoobly as their name
I was added to a group called hoobly pet Indiana Michigan and Ohio on face book. And it seems to me they are making your website look bad by using your name for the group. I was trying to rehome some pups and this administrator of the group asked if she could have 2 of them for 140 when I was asking 100 a pup. She ended up posting another post asking for in search of pup 100 or less. Which I don't have screen shots of it was deleted before I could. But I want you to be aware of what was going on a
s I assume they are part of a puppy mill pr something if they are trying to get pups like they were trying. I was going to give them 2 and they were asking for a 3rd. I will add my messages with her.
Applehead chihuahua puppies for sale scam
I contacted a woman regarding two applehead Chihuahua puppys she advertised for sale on October 13, 2023 at approximately 9pm. She sent pictures and videos of the puppies. She requested a refundable deposit fee totaling $220. She stated a web receipt would be provided upon payment. My husband transferred $120 to her through Apple pay on October 14, 2023 at approximately 2pm and I sent her $60 via Cashapp at approximately 3:30pm. Then she vanished. She stop responding to text messages, nor would she answer any calls. So I got creative and asked multiple other family members to contact her about adopting the puppies she has for sale. And sure enough she provided her apple and goggle pay information and requested for each of them to send her the same deposit amount. I know I will never get the money back. No problem, I get it ..I was an idiot and sent money online to a stranger. Lesson learned. But it saddens and sickens me to know that evil people like her are getting away with taking advantage of and praying on others. Her/his hoobly ID is capfreek9 Apple pay was sent to [protected]. Cashapp ID is $chichik9s Boss Lady. I was unable to find a way to report the ad on hoobly which is why I'm here. I am absolutely certain this individual is stealing a lot of other people's money too.
Desired outcome: Of course prosecuted by law to the fullest extent possible! Which is probably just wishful thinking. I would love to have my money back. But we all know there is a slim to none change of that happening!
Saving and downloading pictures
9/21/23 I could not down load or replace kittens pictures in my ad, this seems to be a technical issue. The pictures will not save to my ad. I need these pictures to show customers what kitten they want to buy. I t is now 9/28/23 and no one has fixed the issue or contacted me about it. I have sent multiple complaints. I have used this site for years, could you please notify hoobly to fix the issue
Desired outcome: fix technical issue to down load and save pictures
This has been an ongoing problem since 9/21/23 it is now 10/1/23 The problem has not been fixed to download and save pictures in my add, customers like to see pictures of kittens before they buy them, I do not understand what is taking so long to fix this technical issue on your end. please fix the issue.
9/21/23 I have not been able to load or save pictures to my ad. This seems to be an technical issue. it is now 9/28/23 and no one has fixed this issue, I still can not down load or save pictures to my ad. please fix the issue , it is hard to sell kittens without pictures
Saving and loading pictures on the ad
I tried loading pictures onto my ad and then saving them through hoobly site but the site will not save them they do not show up in the ad when I try to replace the picture there's something wrong with the site trying to load the image so customers can see the kittens for sale please if you could fix this so I'm able to sell my kittens I would really appreciate it
Desired outcome: Fix the site so you can save the pictures and download them into the ads
9/26/23 tried to down load pictures to my add and save them the site will not save the pictures . Please fix this issue it has been on going since 9/21/23
IT is going on a week and I can not save my pictures to my add could you please fix the problem on your site
Have been using Hoobly post an add for years , now it won't let me post pictures to sell my kittens, please fix this problem, thank you. the date this occurred is 9/21/23 and is still occurring
I am trying to down load pictures to my add on hoobly, the pictures will not down load in my add. the pictures do not come through when you submit them into the add. this occured today 9/24/23, my add prettypurrags on hoobly classified .com
9/23/23 Can not download the pictures to the add when saved in hoobly site. The hoobly site will not save the pictures so customers can view the kittens. this has been an ongoing issue. please fix the problem
please fix the problem down loading pictures and save to the add so customer can view them
Listing ban without explanation
I was banned and convicted without trial or reason. There are people that hate and want me not be able to sell my puppy’s so they can buy them cheap and when i’m in crisis mode. Because i’ll be stuck with 8 pups. Happened july 25 5pm.
I had my mobile number deemed as spam and had to prove i did nothing wrong. To avoid this i have to get a burner number. And then my burner number gets deemed as spam just so i lose customers and have to sell to the real scammer that buy my puppy’s at way bellow retail cost.
Only for them to sell them at a higher cost.
Hoobly will not answer my messages or complaints. As i see that 300 people complained and only 1 was resolved. This kind of behaviour and no reason given or a way to prove you innocent until proven guilty. They make you guilty and can’t prove your innocence.
Desired outcome: I want my account restored and my 7 year membership back so i can sell my puppies and the scammers that complain and get me banned and my number listed as Spam dealt with.
Great customer support also, great ads.
The customer service rep was very helpful and resolved my complaint. I was at fault, it had nothing to do with what i wrote. I have been reinstated and a member again. But i did experience having my phone number labelled as spam. It had nothing to do with the website it had more to do with the people that blocked my number and basically was considered to be spam. I apologize to hoobly.
IP address blocked on my cell and laptop after years with this company. I have called, emailed, and sent a message using their message box on their website. I am hoping this gets resolved and I will update this when/if this happens. Either way, suddenly blocking someones IP addresses from multiple devices with absolutely no notice, email, etc... is not a great way to run an advertising service. I was planning to upgrade my membership and I am glad I didn't do that because I would have paid and then not been able to access my account.
Stephyyorkies.com
stephyyorkies.com is a complete scam. They advertise Yorkies for sale and say they are out of Princeton WVA. Do not fall for any of it. I drove to the address they gave and the person there said they he had a lot of people showing up at his door. He has no puppies.
I drove to Princeton on Sunday July 23rd and went to the address they gave me. I had already given them a $250 deposit. They sent me emails and of course they had a website. They even sent me a photo of a drivers license (see below)
When I checked the website today the price on the puppies had gone up.
Desired outcome: That they will be shut down so no one else gets scammed
Unethical breeder
Hello I reached out to Dubord Great Danes about a puppy last month on June 1st. I gave a $500 non refundable deposit for the puppy I had picked with the total price of the puppy being $1500. She wanted to tack on another $200 to hold her longer for boarding fees since I was unable to pick her up when she wanted her picked up. However she had other puppies that she had to board that did not have buyers. I have never heard of such a practice to charge boarding fees to hold a dog another 2 weeks. So she wanted a total of $1700 to hold her for an extra 2 weeks. In good faith I gave an extra $500 deposit until the final payment was provided at pick up. So the boarder had $1000 I had provided her. When I was unable to provide the last $700 she then listed her remaining puppies (to include the one I had deposited $1000 on) she listed the remaining puppies for $1000. When I asked her about listing the puppies for $1000, the same amount I gave a deposit on, she told me those were for the puppies that were not initially adopted or for the ones that didn’t follow through. She put up a fight about returning the second $500 deposit past the $500 non refundable fee. She kept $200 for boarding and only returned $300 of the second $500 deposit. I have never run into such a morally unethical breeder that is supposedly reputable. She changed her price 2 different times and tried to avoid giving back the second deposit I had made and still didn’t give it all back. Breeders like her made this whole thing awful. Note: I tried uploading photos of all of this. If they don’t come through I can send to an email address.
Desired outcome: To either receive the remaining $200 back or the full $700 (initial deposit and $200 of the second deposit) since she changed her listing price on me twice. It was all very dirty and unethical
Merle pit bull puppy
On June 25th I traveled to Akron Ohio to put a down payment on a split face Merle pittbull puppy I did so and on July 12 your member of 14 yrs states she not gonna sell me the puppy I have a signed contract for the down payment and rest due at pickup. It seems to me this member uses this to obtain money from unknowing people with the hopes to get the puppy they traveled to pick out and then they back out of the sale not good business for your site
Desired outcome: Don’t let scammers post on your site that is crazy to allow scammers to post there
Lady offering me stud service on a dog I wasn't interested in
Some stud service woman emailed me regarding if I wanted to use her Off breed dog to breed with my AKC english golden female. I politely told her thank you for the offer, but I am looking for a pure bred ACK english stud for my dam so the puppies can be registered...
she was rude... I replied back to her she didnt need to be that way and good luck in her stud service though. She immediately sent another email with a attitude telling me she was reporting me...
This profile user contacted me, I replied no thank you and she got all bent out of shape -
people that are like this shouldnt be contacting other users and then getting all rude cause their dogs services arent wanted.
Desired outcome: Block her from contacting people for a while - I am just minding my own business and she contacted me.....
Classified cats scammer money thief
https://www.hoobly.com/u/purrsianpaws
This lady is taking peoples money and not selling anything She also takes deposits and no where on her ad does it state non refundable! So after you pay on a kitten she never meets you she ignores you and you can’t get in touch with her She is stealing from people and I wish Hoobly will take her ads OFF. She is scamming people big time I’m one of them. I gave her a 1500 deposit and she ghosted me and No kitten. Her ad states $1500 a kitten but I was buying kittens for $3000 a piece. I have text to prove everything! She worries the hell out of you u til she gets your money and then Nothing She’s nothing but a LIAR and SCAMMER! Please do has part and ban her! Stacey Koeback is her name 10434 Indian Rd Gloucester Va 2306 I have lost a lot of money and had to explain to children why this woman is such a winch and won’t sell kittens. I honestly don’t think she has kittens to sell she just taking money and using pictures So please BAn her!
Thank you
Louise
Desired outcome: Ban her account forever
Designerpups1 Chihuahua AD
Yes, I would like to report designerpups1 for selling Pavo sick puppies. In her ad that I purchased a Merrill Chihuahua from she states they were vet checked up-to-date on shots and dewormed on May 20. I purchased this puppy and was told I could bring it back or she would pay any additional cost should the pup become I’ll . I paid $1400 for this puppy. .
May 22 Monday the dog got deathly ill. I had to rush it to the vet where it was diagnosed with Pavo, I contacted her as she has over 15+ puppiesand dogs at her home and informed her that this puppy had Pavo and that she needed to take those ads down. She asked that I keep her posted on the health of Gigi - I didn’t received a text from her the next day, informing me that I can purchase pumps on Amazon to force feed the part to keep it hydrated. And then I could YouTube how to do it - this raised red flags to me as I wonder if this is what she does to keep her dogs looking healthy until she can get them sold that is if they don’t die before
I told her I would let her know how the pup
Was doing and a decision and then we would move forward with whatever decision
on May 25 my puppy died. I contacted her and she basically told me sorry for your loss since then she’s changed her number and she still has these sick puppies posted on your classified ads. I have reported her to the dog welfare, as well as Toledo Humane Society for cruelty to animals. The living conditions of this place is not in good standing either either way she’s trying to sell and make money off of sick dogs. This is not OK.
Desired outcome: For her to be contacted and have the ads removed
mainecoon kitten
Was messaging back and forth with the user mrwllm8278 about purchasing a mainecoon kitten, I received more pictures of her all looked professionally taken and even reverse image searched them on google and found nothing. he seemed legit and had good communication skills at first. i sent a holding fee and a delivery fee since i live over 3 hours away from cincinnati ohio. he even was replying me after i sent the holding and delivery payments which made me believe it wasn’t going to be a scam since i figured i would have been blocked already. I have not heard from him once today which is when I was supposed to meet him to pick her up and i believe i am now blocked.
Desired outcome: Please refund $125
This seller is now listing maine coon kittens under a new account as Mrwilliams811 and has the same cats listed on the new account as well.
Mini dachshunds
On 03/27 I sent $250 to Kinsey Archer hpkinsl5896 for a puppy and communicated back and forth through the phone number listed [protected] for several days. A week later when I tried to contact her the phone was disconnected. She said she was from Columbus Ohio and even sent me new photos of the dachshund puppy I “supposedly” purchased. I know I’ll never see the money , but it’s just so sad to me someone would be so evil to scam people about a puppy.☹️
Desired outcome: She should no longer be allowed to put anything on the Hoobly classified site. Better screening needs to be done I guess and I need to not be so gullible to think most people are honest. It breaks my heart…
Puppy sale
I purchased a morkie puppy from bpdogs25. I was told the puppy had been to the vet the exact day I purchased her. (3/14/2023) I got the puppy home and she had a hacking/gagging cough. I recently had to put my family dog down, and has decided to get this new puppy to help our broken hearts. The cough had us worried so we took her to our family vet the very next day. (3/15/2023) Upon examination, it was found the puppy has tapeworm and mites. She was placed on 3 medications. Also, it was reported puppy was microchipped. Per our vet, the microchip was not able to be found. I have reached out to bpdogs25 and have not received a response. I am sickened that anyone would take advantage of an already grieving family. $900 to have a sick puppy and to spend $139 the very next day for sickness. It is shameful. Sellers phone number [protected].
Desired outcome: I want my money back and I want bpdogs25 from Lawrenceburg, Indiana to be banned from selling poor puppies on hoobly.com.
Scammer selling chihuahua puppies username lslgld0580
lslgld0580 This username has posted chihuahua puppies for sale. I sent them a $75 deposit and drove 2 hours to be stood up. They turned their phone off and won’t respond to any messages. I’m going to talk to the police about it but I think goodly should take down their post. I’m sure it’s already happened to a few other people as well. Whatever you do, don’t let them scam someone else. It was a waste of my time and I’m probably out the money but if there’s anything I can do, I will do it. It makes legitimate breeders look bad.
Desired outcome: Please delete lslgld0580 account, they are scammers.
Overview of Hoobly complaint handling
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Hoobly Contacts
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Hoobly phone numbers+1 (818) 510-3311+1 (818) 510-3311Click up if you have successfully reached Hoobly by calling +1 (818) 510-3311 phone number 3 3 users reported that they have successfully reached Hoobly by calling +1 (818) 510-3311 phone number Click down if you have unsuccessfully reached Hoobly by calling +1 (818) 510-3311 phone number 9 9 users reported that they have UNsuccessfully reached Hoobly by calling +1 (818) 510-3311 phone number+1 (213) 291-9895+1 (213) 291-9895Click up if you have successfully reached Hoobly by calling +1 (213) 291-9895 phone number 0 0 users reported that they have successfully reached Hoobly by calling +1 (213) 291-9895 phone number Click down if you have unsuccessfully reached Hoobly by calling +1 (213) 291-9895 phone number 4 4 users reported that they have UNsuccessfully reached Hoobly by calling +1 (213) 291-9895 phone number
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Hoobly emailssupport@hoobly.com100%Confidence score: 100%Support
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Hoobly address13609 Victory Blvd, Suite 126, Van Nuys, California, 91401, United States
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Hoobly social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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Most discussed Hoobly complaints
Cannot place ads in hoobly either their server is down or some other problemRecent comments about Hoobly company
Product / Pet




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