Overview of Hoobly customer experience
Hoobly is a classified ads website that has been receiving a lot of negative feedback from consumers. The most common complaints include scams, fake ads, and poor customer service. Many users have reported losing money to scammers who post fake ads on the site. Others have complained about the lack of response from customer service when they try to report these issues. Additionally, some users have found the site difficult to navigate and have had trouble finding what they are looking for. Overall, Hoobly has a poor reputation among consumers and should be approached with caution.
Hoobly complaints 306
Keywordspuppy deposit money scam puppies price sale vet purchased purebred phone number text dog breed seller sick text messages home police messages
Newest Hoobly complaints
Type of a scam Other Premium Papillon Premium Papillon Pups website premiumpapipillonspup.com is a scam And Family Raised Papillons phone number [protected] with the name of Josh Freeman is a total scam, both are the same scammer, listed as Josh Freeman, he has puppies Named Prince, Luna, Ken, Louie, Happy, Pixie, Amy, Lowen. The Puppies he claimed were...Read full review of Hoobly
Facebook group using hoobly as their name
I was added to a group called hoobly pet Indiana Michigan and Ohio on face book. And it seems to me they are making your website look bad by using your name for the group. I was trying to rehome some pups and this administrator of the group asked if she could have 2 of them for 140 when I was asking 100 a pup. She ended up posting another post asking for in search of pup 100 or less. Which I don't have screen shots of it was deleted before I could. But I want you to be aware of what was going on a
s I assume they are part of a puppy mill pr something if they are trying to get pups like they were trying. I was going to give them 2 and they were asking for a 3rd. I will add my messages with her.
I contacted a woman regarding two applehead Chihuahua puppys she advertised for sale on October 13, 2023 at approximately 9pm. She sent pictures and videos of the puppies. She requested a refundable deposit fee totaling $220. She stated a web receipt would be provided upon payment. My husband transferred $120 to her through Apple pay on October 14, 2023 at...Read full review of Hoobly
Saving and downloading pictures
9/21/23 I could not down load or replace kittens pictures in my ad, this seems to be a technical issue. The pictures will not save to my ad. I need these pictures to show customers what kitten they want to buy. I t is now 9/28/23 and no one has fixed the issue or contacted me about it. I have sent multiple complaints. I have used this site for years, could you please notify hoobly to fix the issue
Desired outcome: fix technical issue to down load and save pictures
This has been an ongoing problem since 9/21/23 it is now 10/1/23 The problem has not been fixed to download and save pictures in my add, customers like to see pictures of kittens before they buy them, I do not understand what is taking so long to fix this technical issue on your end. please fix the issue.
9/21/23 I have not been able to load or save pictures to my ad. This seems to be an technical issue. it is now 9/28/23 and no one has fixed this issue, I still can not down load or save pictures to my ad. please fix the issue , it is hard to sell kittens without pictures
Saving and loading pictures on the ad
I tried loading pictures onto my ad and then saving them through hoobly site but the site will not save them they do not show up in the ad when I try to replace the picture there's something wrong with the site trying to load the image so customers can see the kittens for sale please if you could fix this so I'm able to sell my kittens I would really appreciate it
Desired outcome: Fix the site so you can save the pictures and download them into the ads
9/26/23 tried to down load pictures to my add and save them the site will not save the pictures . Please fix this issue it has been on going since 9/21/23
IT is going on a week and I can not save my pictures to my add could you please fix the problem on your site
Have been using Hoobly post an add for years , now it won't let me post pictures to sell my kittens, please fix this problem, thank you. the date this occurred is 9/21/23 and is still occurring
I am trying to down load pictures to my add on hoobly, the pictures will not down load in my add. the pictures do not come through when you submit them into the add. this occured today 9/24/23, my add prettypurrags on hoobly classified .com
9/23/23 Can not download the pictures to the add when saved in hoobly site. The hoobly site will not save the pictures so customers can view the kittens. this has been an ongoing issue. please fix the problem
please fix the problem down loading pictures and save to the add so customer can view them
Listing ban without explanation
I was banned and convicted without trial or reason. There are people that hate and want me not be able to sell my puppy’s so they can buy them cheap and when i’m in crisis mode. Because i’ll be stuck with 8 pups. Happened july 25 5pm.
I had my mobile number deemed as spam and had to prove i did nothing wrong. To avoid this i have to get a burner number. And then my burner number gets deemed as spam just so i lose customers and have to sell to the real scammer that buy my puppy’s at way bellow retail cost.
Only for them to sell them at a higher cost.
Hoobly will not answer my messages or complaints. As i see that 300 people complained and only 1 was resolved. This kind of behaviour and no reason given or a way to prove you innocent until proven guilty. They make you guilty and can’t prove your innocence.
Desired outcome: I want my account restored and my 7 year membership back so i can sell my puppies and the scammers that complain and get me banned and my number listed as Spam dealt with.
Great customer support also, great ads.
The customer service rep was very helpful and resolved my complaint. I was at fault, it had nothing to do with what i wrote. I have been reinstated and a member again. But i did experience having my phone number labelled as spam. It had nothing to do with the website it had more to do with the people that blocked my number and basically was considered to be spam. I apologize to hoobly.
stephyyorkies.com is a complete scam. They advertise Yorkies for sale and say they are out of Princeton WVA. Do not fall for any of it. I drove to the address they gave and the person there said they he had a lot of people showing up at his door. He has no puppies.
I drove to Princeton on Sunday July 23rd and went to the address they gave me. I had already given them a $250 deposit. They sent me emails and of course they had a website. They even sent me a photo of a drivers license (see below)
When I checked the website today the price on the puppies had gone up.
Desired outcome: That they will be shut down so no one else gets scammed
Hello I reached out to Dubord Great Danes about a puppy last month on June 1st. I gave a $500 non refundable deposit for the puppy I had picked with the total price of the puppy being $1500. She wanted to tack on another $200 to hold her longer for boarding fees since I was unable to pick her up when she wanted her picked up. However she had other puppie...Read full review of Hoobly
Merle pit bull puppy
On June 25th I traveled to Akron Ohio to put a down payment on a split face Merle pittbull puppy I did so and on July 12 your member of 14 yrs states she not gonna sell me the puppy I have a signed contract for the down payment and rest due at pickup. It seems to me this member uses this to obtain money from unknowing people with the hopes to get the puppy they traveled to pick out and then they back out of the sale not good business for your site
Desired outcome: Don’t let scammers post on your site that is crazy to allow scammers to post there
Lady offering me stud service on a dog I wasn't interested in
Some stud service woman emailed me regarding if I wanted to use her Off breed dog to breed with my AKC english golden female. I politely told her thank you for the offer, but I am looking for a pure bred ACK english stud for my dam so the puppies can be registered...
she was rude... I replied back to her she didnt need to be that way and good luck in her stud service though. She immediately sent another email with a attitude telling me she was reporting me...
This profile user contacted me, I replied no thank you and she got all bent out of shape -
people that are like this shouldnt be contacting other users and then getting all rude cause their dogs services arent wanted.
Desired outcome: Block her from contacting people for a while - I am just minding my own business and she contacted me.....
https://www.hoobly.com/u/purrsianpaws This lady is taking peoples money and not selling anything She also takes deposits and no where on her ad does it state non refundable! So after you pay on a kitten she never meets you she ignores you and you can’t get in touch with her She is stealing from people and I wish Hoobly will take her ads OFF. She i...Read full review of Hoobly
Yes, I would like to report designerpups1 for selling Pavo sick puppies. In her ad that I purchased a Merrill Chihuahua from she states they were vet checked up-to-date on shots and dewormed on May 20. I purchased this puppy and was told I could bring it back or she would pay any additional cost should the pup become I’ll . I paid $1400 for this puppy. . ...Read full review of Hoobly
Was messaging back and forth with the user mrwllm8278 about purchasing a mainecoon kitten, I received more pictures of her all looked professionally taken and even reverse image searched them on google and found nothing. he seemed legit and had good communication skills at first. i sent a holding fee and a delivery fee since i live over 3 hours away from cincinnati ohio. he even was replying me after i sent the holding and delivery payments which made me believe it wasn’t going to be a scam since i figured i would have been blocked already. I have not heard from him once today which is when I was supposed to meet him to pick her up and i believe i am now blocked.
Desired outcome: Please refund $125
On 03/27 I sent $250 to Kinsey Archer hpkinsl5896 for a puppy and communicated back and forth through the phone number listed [protected] for several days. A week later when I tried to contact her the phone was disconnected. She said she was from Columbus Ohio and even sent me new photos of the dachshund puppy I “supposedly” purchased. I know I’ll never see the money , but it’s just so sad to me someone would be so evil to scam people about a puppy.☹️
Desired outcome: She should no longer be allowed to put anything on the Hoobly classified site. Better screening needs to be done I guess and I need to not be so gullible to think most people are honest. It breaks my heart…
I purchased a morkie puppy from bpdogs25. I was told the puppy had been to the vet the exact day I purchased her. (3/14/2023) I got the puppy home and she had a hacking/gagging cough. I recently had to put my family dog down, and has decided to get this new puppy to help our broken hearts. The cough had us worried so we took her to our family vet the very next day. (3/15/2023) Upon examination, it was found the puppy has tapeworm and mites. She was placed on 3 medications. Also, it was reported puppy was microchipped. Per our vet, the microchip was not able to be found. I have reached out to bpdogs25 and have not received a response. I am sickened that anyone would take advantage of an already grieving family. $900 to have a sick puppy and to spend $139 the very next day for sickness. It is shameful. Sellers phone number [protected].
Desired outcome: I want my money back and I want bpdogs25 from Lawrenceburg, Indiana to be banned from selling poor puppies on hoobly.com.
Scammer selling chihuahua puppies username lslgld0580
lslgld0580 This username has posted chihuahua puppies for sale. I sent them a $75 deposit and drove 2 hours to be stood up. They turned their phone off and won’t respond to any messages. I’m going to talk to the police about it but I think goodly should take down their post. I’m sure it’s already happened to a few other people as well. Whatever you do, don’t let them scam someone else. It was a waste of my time and I’m probably out the money but if there’s anything I can do, I will do it. It makes legitimate breeders look bad.
Desired outcome: Please delete lslgld0580 account, they are scammers.
I have asked mprusak to stop contacting me and they continue to harass me.
I was inter In a puppy for my brother as he wanted a schnauzer but he decided he wanted a purebred.
Hence I stopped contacting the person and asked them not to contact me again, however they keep harassing me.
I do not want their puppies and I DO want them to stop harassing me. I will go to local police if I have to.
I would prefer not to take it that far however and just want her to stop bothering me.
Desired outcome: Stop contacting me!
Scam. Chris and I texted and talked on the phone. She seemed nice, though turned out to be cruel and uncaring. I had mentioned that we had another year old dog at home and wanted another puppy. We agreed on a price and time to meet. When we arrived, she suddenly accused us of planning on breeding and so she needed a ton more money (triple the original price). What!?!
Not once on text or phone did she ask anything about how the puppy would be cared for, she didn't ask about other animals, she didn't ask if we had a vet, if we knew what to expect from a puppy, if we planned on breeding... Nothing with concern about the puppy. Then suddenly after we drove 2½ hours to pickup in person, she says we need to pay more because she just "knows" we'll end up breeding. Somehow she knows more than I do about myself, I guess. She clearly only cared about getting as much money as possible. And will sell easily to anyone willing to lie to her, I guess. Obviously, we weren't going to play her bait and switch game (plus where does she think we'd suddenly have that extra money in cash without planning on it). So a wasted 5 hours of driving and head home to our super disappointed kids. I cried. I can't believe how cruel she was!
Parrots for sale-conures
Abused unhealthy birds in filthy cages, guy is in the bronx, probably illegal immigrant, calls them son conures. Please, fine, remove, or report him. Do not condone such treatment of poor helpless babies. Look at the edges of the feathers, malnourished, cage bars caked with filth, no toys. Do not let them suffer!
The bronx, new york [united states] » hsthehapyyy » birds, conures
Son conures proven pair the male is 4 years the female 3 years old, for mor information contact me at
Desired outcome: Remove/Report/Fine
The guy is in the Bronx, his birds are kept i horrible conditions, filthy, small cages, empty, no perches , no toys. Feathers are damaged. I attach photographs.
This advertisement is a scam. The female dog in the picture is from a past litter of mine and the puppies are my current litter.
I have notified the owner of the dog so she is aware of the advertisement. She has also notified the owner of the male in the advertisement. My dogs are ICA registerable not NALC. There are no puppies expected in March from either of us.
Desired outcome: Please remove this post.