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1.1 308 Reviews

Hoobly Complaints Summary

1 Resolved
306 Unresolved
Our verdict: Engaging with Hoobly at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Hoobly reviews & complaints 308

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O
1:52 pm EST

Hoobly Parrots for sale-conures

Abused unhealthy birds in filthy cages, guy is in the bronx, probably illegal immigrant, calls them son conures. Please, fine, remove, or report him. Do not condone such treatment of poor helpless babies. Look at the edges of the feathers, malnourished, cage bars caked with filth, no toys. Do not let them suffer!

The bronx, new york [united states] » hsthehapyyy » birds, conures
Son conures proven pair the male is 4 years the female 3 years old, for mor information contact me at

Desired outcome: Remove/Report/Fine

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Update by Olga Kosovsky
Jan 25, 2023 8:40 pm EST

The guy is in the Bronx, his birds are kept i horrible conditions, filthy, small cages, empty, no perches , no toys. Feathers are damaged. I attach photographs.

https://www.hoobly.com/u/hsthehapyyy

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11:34 am EST

Hoobly Scammer

This advertisement is a scam. The female dog in the picture is from a past litter of mine and the puppies are my current litter.

https://www.hoobly.com/p/FtW6uKR

I have notified the owner of the dog so she is aware of the advertisement. She has also notified the owner of the male in the advertisement. My dogs are ICA registerable not NALC. There are no puppies expected in March from either of us.

Desired outcome: Please remove this post.

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6:55 am EST

Hoobly Pet/ American Bully

This post is to bring awareness to people to avoid getting scammed. There is a seller that goes by the name new2thegame that is scamming the community. He scammed someone I know by asking them for a deposit and once it was sent they then cut off all communication. They list the same scam every week and put at least 6 postings up at one time. It says they have been a member for eleven years so I believe that is why people are willing to trust them. Please beware and help bring attention to people like this who are scamming people of their hard worked for money.

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josh howell
, US
Aug 20, 2023 11:57 pm EDT
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Yes they are still scamming

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10:00 pm EDT
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Hoobly Hoobly Cats seller is selling Purebred Ragdoll kittens that have 0% Ragdoll in them

In May 2022 I responded to an ad on Hoobly Wisconsin Cats for purebred Ragdoll kittens. I purchased 2 of the kittens at $300 each. When I got them home and really examined them closely I realized they weren't Ragdolls. I text them repeatedly, but no reply.

I had the kitten DNA tested for breed of the kitten and health conditions. Results: stated 61% American Domestic Cat and some other mixes, none of which were remotely close to Ragdoll. I contacted them again and provided them with the test results, again no reply.

Now today I see on Hoobly Wis Cats, they've reposted the same ad as before using the same pictures as they did in May. I'm angry that they've got some kind of scam going and ripping off decent people selling cats that aren't the breed they claim they are.

Hoobly needs to remove this ad ASAP

The ph number they gave me is [protected]

Their User name in their post is: strsshci1rl

that's the only contact info I have for them.

Desired outcome: Hoobly needs to remove this ad ASAP

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2:13 pm EDT
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Hoobly No documents given and Lack of response

I originally reached out to danid8 on August 23 and she replied promptly that she had 3 boys and 1 girl left. The ad also stated that AKC paperwork would be included in the adoption. Unknowingly to me, my son and best friend reached out to danid8 and arranged a surprise for me! On August 26, my son brought home our little guy and I'm completely in love! As a courtesy, I text danid8 on 8/27 and let her know that Franklin did really good his first night away and I asked about his feeding schedule. She replied promptly and answered my questions. I replied asking for his AKC paperwork and a copy of his vaccine records so I had them when I made his vet appointment. She replied 8/29 stating that she was camping and just got my message. She informed me that she administered the 5way puppy vaccine that she picked up from Tractor Supply and the vet gave her Strongid dewormer that she also administered herself, but never mentioned the AKC paperwork I've since sent 6 text messages and 2 messages on Hoobly with zero response. I also went back to check the ad only to see it no longer said "will come with AKC papers" AND When I messaged her on 8/23, she had 3 males and 1 female left... when my best friend and my son went to pick up on 8/26, she had 2 males left. However, on 9/5 she posted that she had 2 males left and on 9/9 she had 3 males left! Administering the vaccines and dewormer herself makes me wonder if the puppies were ever checked out by a vet and why the lack of response when asking for the AKC paperwork. She now is only selling French Bulldogs for much higher prices, I sure hope she is legit!

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L
7:34 pm EDT

Hoobly Lady on here selling sick puppies

I have a lady on here her name is Linda she is selling mini Aussie doodles they are sick puppies how I know is I purchase recently purchased a mini Aussie doodle from her and the next day the puppy had to go to the vet the puppy had severe ammonia but told me that there was no way that she didn't know that these puppies were not sick I have plenty of text messages back and forth I also have her email site or her name she goes by on here and she is now selling them again after taking them off is selling them on here again for a cheaper price here is on the information you need I think this is very sick that you would allow these people to sell sick animals on here this needs to be taken care of ASAP her name on her is lilbits10's

Desired outcome: Account terminated

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2:51 pm EDT

Hoobly I bought a cat after 2 weeks the cat got sick

Hi

I bought a Scottish kitten from seller nikubot. After 2 weeks the cat got sick, they vet can’t figure what is wrong with him. The seller breed the cats without testing them and now I got a poor kitten which is sick and has arch back hardly walk. I spend so much money on him and I want you to banned this kind of seller to ruin this poor animal lives

Hooria

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2:13 pm EDT

Hoobly Scammed

Someone by user name rioscaliya posted a French Bulldog pup for sale, we messaged back and forth several times. The person asked for my phone number to send more photos of the pup. They ended up sending me 7 pictures of this puppy and we text back and forth. I ended up calling this person who is a man named "michael" pretty sure that's a fake name who said he needs a deposit first. Me being at work I told him I can Zelle money to him and then come look at the dog due to him having another person interested in this pup. He promised me that he is a good Christian man and as soon as this payment came through he would send me the paperwork and receipt. Of course the payment was sent through my bank and never heard back from him again...I filed a claim with my bank and have tried several times contacting him with both phone numbers he was communicating on [protected] and [protected] and both go to vm. He still has the post up with a new username of mcali. Needless to say it's my fault for trusting people but your company needs to do a better job of monitoring this!

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9:42 pm EDT
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Hoobly Chinese Crested puppy

I bought a Chinese crested from kerit643(/u/kerit643) on on July 21 2022. While I was getting ready to send the money through Paypal, I got a text saying to use friends and family. I didn't realize that the money was coming out of my checking account, instead of my bank credit card. Right after I sent the money, I had a bad feeling and clicked on fraud on Paypal. Paypal froze the money, but let it go through later because I was the one to send the money. This person even kept trying to have me send more money through Walmart, and I know that it wasn't safe. Near the end, she tried to get me to pay for shipping again but I told her that she had enough of my money. I am out $700 for the puppy and $400 for the shipping for a grand total of $1100.

I never talked to the woman, but my husband did. I wanted her to send a picture with the puppy near a newspaper, but she would not send any pictures of all. She never told me anything about the pup, such as name, how many in the litter, and other things. All she did was text, and I never got her address or actual name. I turned this in to my local police, and they told me that her phone number pinged to over 20 different phones.

Someone told me that the picture that she is using came from her friend's face book page.

Everyday, I use the same picture that this scanner is using and have the word

SCAM across the photos. I would like my $1100 back.

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11:30 pm EDT
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Hoobly Merle Akc Toy poodle puppies

Complaint against Username: Loribennett

Phone: (734) 584.3133.

On 7/14 I put a deposit ($250) on a puppy - 7/15 I put another deposit ($250) on a second puppy.

An agreed upon location to meet 1/2 way was agreed upon via text messaging.

Location: The Home Depot parking lot; July 30, 2022 at 7:00pm

I, my sister, and her husband traveled 1.5 hours to that destination, arrived 10 minutes early. I sent a text message notifying her that we had arrived with the description of my vehicle and where we were parked.

I called her phone several times, left a voice mail and even sent text messages requesting a response.

She was a no-show.

After 1.5 hours waiting in The Home Depot parking lot, we decided to leave as we believed we had been scammed.

She is still advertising the same puppies, but now at a higher price.

Desired outcome: She needs to be reported and somehow flagged as a scammer.

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Charity Cricket
, US
Jul 31, 2022 8:51 am EDT

I have reported her to https://reportfraud.ftc.gov/

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K
2:13 pm EDT

Hoobly Liars and scammers

Yes I contacted a person who has blue German Shepard posted for 650 and he told me she was 650 made arrangements to pick her up Thursday the day before I messaged him for pics of her and he said now she is 900 how do you price them at 650 and than the day before pick up they are 900 that is scamming people they should not be allowed to do that to people

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9:58 pm EDT

Hoobly Dogs/puppies

On June 1st 2022 We enquired with Cricket01 on Hoobly (says out of Massilon OH but that's not where she's from?) we were interested in a 2mos goldendoodle she had posted for 400 According to her she was selling him and 2 other siblings for a friend who was dealing with Covid and that she had some kittens she was looking for homes While we're mtg we did notice the puppy was a little boney her red truck was beyond packed with trash but she said she just started puppy food and that day she had wormed him too (we now question everything she said) On the way pup puked 5 6 times all over me Took puppy to vet he said he said he sees this often from puppy mills If you look on hoobly now Cricket01 is on ther selling more goldenDs with our pup there was 3 now she has 8 more plus she has other dog breeds and kittens too and different prices Vet says our pup may not make it he's not gaining wait and test are negative Were so sad Believe it's a hoarding situation Beware

Desired outcome: We we would like this person physically checked out And if it's a bad situation Shut it down

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6:55 am EDT
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Hoobly I am being harassed by another member from hobbly

I am being harassed and threatened by another member of hobbly.

Telling me her son is a deputy with the ashland police department and other family members are also in the police department and is threatening me for selling my rabbits. I have screen shots of everything her member user name is Atf22.

I feel very threatened by her. She has been contacting me on alot of my post for about a month now

She has now threatened me with members of the police department giving out names of detectives. I thought this site was safe ive been a member for over 7 years.

Desired outcome: I would like her removed from hobbly or at the least unable to contact me.Im about to file a police report

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9:06 am EDT

Hoobly Puppy for sale

Kerit64 a member for 4 months on Hoobly sold us a Chinese Crested puppy on June 11th 2022 and had a pet transport company contact us to arrange live transport. Yes, I know but that is what happens when you think with your heart rather than your head. They will not respond to texts or calls anymore. They scammed us on the sale and the ‘transport company’ scammed us on extra fees. Do not buy from this seller!

Desired outcome: All sales and shipping monies returned.

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Amanda Johnson
, US
Sep 03, 2022 11:16 am EDT

She is the same one who scammed me July 21 2022. The picture of the Chinese crested came from another lady's face book page. The local police said that the phone number pinged to over 20 other phones. The dog was $700 and $400 for shipping for a grand total of $1100. I tried to stop payment for Paypal as soon as I sent the money because of bad feelings, but all I could find was fraud. After awhile, they let the payment go through because I was the one who sent the money. Paypal kept telling me the money was on hold, but when I finally talked to someone, he told me the money went through. He refuse to tell me what day Kerit64 got her money. Even though she got her money, she kept texting me saying that she never got it and wanted it again. I refused and the last day, she tried to get me to pay for shipping again because she has bills and need the money. I told her that she has $1100 of mine and I still don't have the puppy. Check out my ad on Hoobly. I used the same picture and wrote FRAUD across the photo.

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3:30 pm EDT

Hoobly Pet's

I'm a paid customer I paid with Bitcoin my ad was always renewed by hoobly now who bleed changed it to where my ad is not renewed and I'm getting almost zero views I paid $24 a month to have zero views I might as well put a sign out in front of my house that's not fair it's not right to collect that money the only way I can renew is to delete my ad and then reinstate it and on my package that I have I'm only allowed 25 ads if I delete my ad every day to put it Forward I won't even get my full month in it's not fare

Desired outcome: I want hoobly to start refreshing my ads like they used to the beginning of 5/1/22

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4:21 pm EDT

Hoobly Needing to refresh my ad every 8 hours

I have to refresh my ad every 6-8 hours, it use to be every few days. I even redid the ad thinking that was the issue, but continues to make me refresh 2 times a day or more.

This needs to be fixed asap. Thank you

Desired outcome: Make it so the refresh is back to every 3 days or so

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5:20 pm EDT
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Hoobly Pet scammer

Account by the name of davisbreeding13 posted an ad about toy poodles for $500 with a deposit of $250 I will admit I was not careful in giving a deposit but after the seller received a deposit of $125 on their cash app by the name $snowflake0517 under raemarie @8:37pm on April 26,2022 and the remainder deposit of $125 on April 27th 2022 @6:06 pm, then communication stopped all together no response either.After they received deposit there has been no other activity on that account.

Desired outcome: I know I probably will not receive my deposit back but I want that account flagged and removed so they can't scam anyone else.

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11:08 am EDT

Hoobly Purchased sick puppy

Puppies being sold in dearborn heights and surrounding areas..sellers name is puppychower and joesalsmoney1 .

I am not the only one and I have proof.

Puppies have distemper, coccidia , giardia .

Puppies ages are incorrect . Mine was 5 weeks old sold as a 8 week old.

My " 8" week old akc german shepherd weighed 3.4 pounds that's THREE POUNDS.

This guy is purchasing Puppies from a amish puppymill out of state and selling them here.

My pup was purchased Feb 13 2022 with Akc papers.

Desired outcome: I want this guy stopped , puppies have died that came from him.Puppies require extensive vet care. He needs to be held responsible for being a fraud and knowingly selling sick pets to unexpected families.

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1:28 pm EDT

Hoobly Scammer

I received a message from sb33 even though it looked fishy from a brand new account and broken english I still responded and thos is the response I got…

Hi Seller

I'm okay with the price, payment will be sent to you which will be in form of a United States Postal Service Money Order or Cashiers Check, it'll be mailed through the courier service and I will also arrange for a shipping agent to come for the pick up right after payment is delivered. I'll like you to hold on it for this time frame and disregard any other inquiries.

The information below would be needed to send out the payment:

1. Full Name (to be written on the check)

2. Delivery Address where the check will be delivered

3. Text phone number (for quicker and better communication)

I'm hearing impaired the only way I communicate is via email and text message I hope that's okay by you, Am traveling very soon but I intend to send the payment before my departure so you should consider me your buyer, however I'm still trying to get in touch with the shipping agent who would be responsible for the pick up and delivery to my new resident, he's an interstate shipping agent and could be anywhere in the country now but if I don't get a hold of him before my departure I would be compelled to include his fee to the payment that would be sent to you, when I get a hold of him he'll provide his information of how you can get his fee to him.

Hope to read back from you soon so that I can proceed with the payment asap... okay

Thanks

Desired outcome: Delete account

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12:53 pm EDT

Hoobly ransom221

This is the username the person was using saying they had puppies for sale. When I gave my phone number up they said puppy sold email this person so I did and they wanted all this information before I could even talk about the so called dog sent weird pictures and said they were in Hawaii

Only was member for 15 days and now they have my email as well just concerned

Conversation added in photos

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Hoobly Customer Reviews Overview

Hoobly is a popular online classifieds platform that has been gaining popularity among users in recent years. The website offers a wide range of categories for users to buy and sell items, including pets, cars, electronics, and more.

One of the most significant advantages of Hoobly is its user-friendly interface, which makes it easy for users to navigate and find what they are looking for. The website also offers a robust search function that allows users to filter their search results by location, price, and category.

Another positive aspect of Hoobly is its active community of users. Many users have reported positive experiences with buying and selling items on the platform, with some even stating that they have found rare or hard-to-find items on the website.

Hoobly also offers a secure platform for users to conduct transactions. The website has a built-in messaging system that allows buyers and sellers to communicate directly, and users can also report any suspicious activity to the website's support team.

Overall, Hoobly is a reliable and user-friendly platform for buying and selling items online. With its active community of users, robust search function, and secure platform, it is no surprise that the website has received positive reviews from many users.

Hoobly In-depth Review

Overall Rating: 4.5/5

Website Design and User Experience: Hoobly's website design is clean and user-friendly, making it easy to navigate and find what you're looking for. The search function is efficient and the overall user experience is smooth.

Business Category and Industry: Hoobly caters to a wide range of business categories and industries, including pets, vehicles, real estate, and more. Whatever you're in the market for, chances are you'll find it on Hoobly.

Range of Products/Services Offered: Hoobly offers an extensive range of products and services, from pets and vehicles to electronics and home goods. The variety is impressive, ensuring that there's something for everyone.

Pricing and Value for Money: Hoobly offers competitive pricing and great value for money. The prices are reasonable and often lower than what you would find elsewhere, making it a cost-effective choice for buyers.

Customer Service and Support: Hoobly provides excellent customer service and support. Their team is responsive and helpful, addressing any queries or concerns promptly. They go above and beyond to ensure customer satisfaction.

Trustworthiness and Security: Hoobly is a trustworthy platform with robust security measures in place. They prioritize user safety and take steps to protect personal information and transactions, giving users peace of mind.

Shipping and Delivery: Hoobly offers reliable shipping and delivery services. Sellers are prompt in dispatching orders, and the delivery process is efficient. Users can expect their purchases to arrive in a timely manner.

Return and Refund Policy: Hoobly has a fair and transparent return and refund policy. If a buyer is not satisfied with their purchase, they can initiate a return and receive a refund, provided they meet the specified criteria.

Customer Reviews and Testimonials: Hoobly has received positive customer reviews and testimonials. Users appreciate the platform's ease of use, wide selection, and reliable service. The positive feedback is a testament to Hoobly's quality.

Social Media Presence and Engagement: Hoobly has a strong social media presence and actively engages with its audience. They regularly post updates, respond to comments, and run promotions, creating a vibrant online community.

Additional Features and Benefits: Hoobly offers additional features and benefits, such as advanced search filters, saved searches, and the option to create alerts. These features enhance the user experience and make finding desired items easier.

Competitor Comparison: Compared to its competitors, Hoobly stands out for its extensive range of products, competitive pricing, and excellent customer service. It consistently delivers a superior experience, making it a top choice for buyers.

Pros and Cons:

  • Pros: Wide range of products, competitive pricing, excellent customer service, user-friendly website design, robust security measures, reliable shipping and delivery.
  • Cons: Limited international presence, occasional listing inaccuracies.

Conclusion and Recommendation: Overall, Hoobly is a highly recommended platform for buying and selling. With its user-friendly interface, extensive product range, competitive pricing, and excellent customer service, it provides a seamless experience for users. Whether you're looking for a pet, a vehicle, or any other product, Hoobly is a reliable choice.

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